6664 comments found.
Hi, i just bought this theme, i have changed the logo and save it and it doesn’t change. Images that i upload, I can’t see them
Hello,
Thank you for choosing out theme! Keep in mind that if you have any questions to our support we would recommend you to contact our support team here https://www.8theme.com/forums/xstore-wordpress-support-forum/
What version did you install? Check the multiple headers of the header builder https://youtu.be/BpeXfzNwkOc Maybe you forgot to change the logo for all the headers that you have.
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I have installed the last version and it’s demos/2/organic-cosmetics/ I can’t see the media images and i have changed the logo and it’s doesn’t change and i have no cache, do you have support by email or open ticket ?
ASAP how to edit the left logo on the main page femite and i can’t see images in the media
Hello,
Did you watch the video tutorial that I provided in the first answer? https://youtu.be/BpeXfzNwkOc
Organic cosmetics version comes with 2 headers: the first one for the home page only, the second one for all the other pages, products of the site. So, please, watch the video tutorial that I provided and edit the multiple headers to change the logo on the home page.
If you have more questions, please, submit topic. We provide support via support forum only. We don’t provide support by email, sorry.
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Great, i founded 
, what to do with not showing images at the media and all images
Hello,
You are welcome!
Do you mean that the installation of the demo media was failed? Then you may try to import just media. Go to Import demos > choose your version and at the Configuration Installer step choose the media only http://prntscr.com/shiueq
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on wordpress when you click on select logo all the images are blank and when you click on media on wordpress where is the settings and appearance and plugins, all the media are blank, when you upload image you see it blank
Hello,
I’m very sorry but I can’t detect the reason of the problem by your description only. Could you, please, submit a topic and provide Dashboard access to check? Thank you for your understanding.
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how much does it cost for you guys to help in customization ?
Hello,
You can submit customization request here to get a quote. Our team does not work on customizations but our partners will be glad to help you.
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hello
how can I display search result page?
when I search any product, ajax search is working but on page is not working?
can you help me?
Hello,
There are no any special search page, it should work by default. Please, submit topic on the support form https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with link and WP Dashboard access to take a closer look at your issue.
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Hello, how are you?
I’m testing my checkout page and it’s showing this error when I click to order it.
“child “type” fails because [“type” is required]”
https://prnt.sc/sgqxgqThank you very much.
Hello,
Do you use any third-party plugins? Because we found similar error caused by the third-party plugin https://wordpress.org/support/topic/checkout-incorreto/ So, disable third-party plugins one by one to find out which one caused the issue.
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how to get the same function when product is added to cart like : https://xstore.8theme.com/demos/2/organic-cosmetics/product/jasmine-green-toner/
Offcanvas add to cart feature.
Hello,
Theme Options > Header builder > Cart > Mini-Cart Type > Off – Canvas.
If you have any other questions, use support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , our team will gladly assist you.
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I have done that but when i add something to cart it does not pop out from right like in the demo.
Hello,
Is “AJAX Add To Cart” enabled in Theme Options? Do you use an additional plugin that affects adding to cart? Create a topic on the forum and provide URL of your site, so we can take a closer look.
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“One of the best WordPress theme.I am using this theme with one of client. Each part of the theme is properly management.You can find various documentation about how the things are managed and you can customize within the theme.Good work XStore Team.”
5 star rating from maverickindia for Design Quality.
Hi 8theme, Can you please let me know what demos are built with elementor? I’m on the process of moving all my customers from wpbakery into elementor. Thank you, Best regards
Hello,
Demos are available for the Elementor at this moment http://prntscr.com/sfdrgb We are working hard on the next 10+ demos in our next updates.
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Hola, habra alguna manera que me ayuden a cambiar el idioma del tema y del plugins, NECESITO AYUDA!!!
Hello,
1) Go to Settings > General > choose the WP language. 2) Follow the documentation https://xstore.helpscoutdocs.com/article/30-base-theme-translation and use Loco Translate plugin to translate XStore theme and XStore core plugin.
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Hello there. I am about to buy your theme, but i have just one last question please : my client would like to display the customer reviews like it is done on this website : https://www.roger-gallet.com/fr-fr/Fleur-de-Figuier/Eaux-Parfum%c3%a9es-Bienfaisantes/Eau-Fra%c3%aeche-Parfum%c3%a9e-Bienfaisante-p240.aspx . I mean, he wants to see immediatly the reviews, with no need to click anywhere. How is it possible with your theme ? Maybe with an additonnal module or maybe it is possible with your page builder ? Thx a lot and congrats for your great work !
Hello,
Thank you for your interest in our theme!
You can show the rating after the tabs using Theme Options http://prntscr.com/sf5f3x
Here is an example of the demo where we have enabled Accordion type of the tabs + reviews out of the tabs https://xstore.8theme.com/demos/engineer/product/oscillating-multi-tool-kit/
Also, there are third-party plugins to manage the reviews if you need something more advanced.
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Thx a lot for your quick answer ! Would you know at least a name of plugin ? Because that would be definitely what we need : your theme + a third -party plugin for the reviews
Hello,
We did not test our theme with all the existing plugins but don’t think that should be any compatibility issues with it. I searched for such plugins and found this link for example https://www.cloudways.com/blog/review-plugins-for-woocommerce/ You may also try to look for additional plugins from your side.
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Is there a way (with custom css) to show the product rating underneath every single product listing in the shop archive? I want to show the star rating stars even if the product has no reviews and no ratings. I know many themes have this option, because without it, my listings end up being uneven and mismatched because some have reviews and some dont, so stars only appear under some products, others without ratings do not show the stars.
Im guessing its a simple custom css that i need, im guessing the star ratings are hidden with content: none; for products with no reviews. Thanks for your help. Just bought the theme a couple days ago and i am loving it.
How can i force my header logo to resize to a smaller size when it changes to sticky header. I couldnt find any options in the sticker header customizer section to resize the header logo.
Just to be clear, i want to resize the header logo and make it smaller ONLY when the header is in sticky header mode. When the header is normal, my logo’s size is fine as it is. Just need it to be smaller once the customer scrolls down the page and the sticky header comes into affect.
Hello,
Please create a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide URL, we will help you with custom CSS code.
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Hello. I am Japanese time. The countdown time is not correct. What should I do?
Hello,
We have checked and do not see any problem with the element. Please check time settings on your computer.
If you still need our assistance, contact us via form on this page – https://themeforest.net/user/8theme
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Hello support! I have upgraded the theme to the latest version. I wanted to do some changes to the menu, especially the font. I chose to use the new “header builder”, but I couldn’t find the possibility to change the font, easily, like the previus version of xstore. How can I change font for the main menu and the submenu with the new header builder?
Hello,
Theme Options > Header builder > Main menu > https://prnt.sc/se1km8
Theme Options > Header builder > Dropdown menu > http://prntscr.com/se1nrq
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For some reason the YITH Wishlist is quadrupling on the product archive loop.
Here is an image to show you what i mean: https://imgur.com/h3C7PUw
Here is exactly what ive done, step by step:
1. Install xStore Theme 2. Install Lingerie Demo Content (Elementor Option) 3. Install & Activate YITH Woocommerce Premium Plugin
Then all 4 hearts have appeared. I have tried to fix it by doing the following:
- Change settings in YITH > Wishlist > Add To Wishlist > Loop Settings – Tried On Top Of Image, Shortcode and Disable. All 3 changed the icons but did not fix it.
- Went into Customizer > WooCommerce > Shop > Products Style – tried changing settings in here but had no luck.
Please help. I just purchased this theme and not even 20 minutes into installing it, i am having major issues. Thanks.
Ok so i fixed the issue with the multiple icons, now i cant figure out how to change the wishlist icon on the hover over product images. I was able to change the header icon by copying and pasting an svg code into the customizer for the header wishlist icon, but i tried to edit the css of the icon on the product image hovers but i can not figure it out. I tried changing the icon in the YITH settings but its done nothing.
Hello,
Please submit a topic on our support forum and provide URL of your site – https://www.8theme.com/forums/xstore-wordpress-support-forum/ . Provide temporary wp-admin access so we can take a closer look at current settings, and assist you.
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suport Spanish language?, and shop with Euros?
Hello,
Thanks so much for the interest in XStore theme.
Our theme can be translated using a translation plugin – https://xstore.helpscoutdocs.com/article/30-base-theme-translation We also included partial Spanish translation.
XStore fully supports WooCommerce, so the desired currency can be simply selected – https://docs.woocommerce.com/document/shop-currency/
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Have you the HTML version for this theme? I want to build for other platform.
Hello,
Thanks for your interest. No, we do not provide HTML version.
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“u dont need to be a pro to build website with this theme, very easy to use and beautiful design. the documentation page is very helpful. planning to buy secont license for my second webite. thanks guys u are awesome”
5 star rating from vbaklev for Customizability.
Hello support. I’ve updated the theme and the core to last version. Do I have to delete the redux framework or update it? is it mandatory to use the other framework, kirki? thank you have a nice day
Hello,
Here is a list of required plugins – http://prntscr.com/sd6z44 https://xstore.helpscoutdocs.com/article/36-included-plugins
and changelog is here https://xstore.8theme.com/update-history/
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Thank you, but I didn’t quite understand, so Redux framework is not required? I have to disable it?
Hello,
The latest version of our theme does not require Redux. You can disable it and remove.
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Thank you, really great support
Hello,
You’re welcome!
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Hi Is it possible to edit the header and footer with elementor plus? Do you have the cart, search, login, elements for that?
Hello,
Thanks for using XStore.
The theme uses own Header builder. Footer static block can be edited with Elementor plugin that comes bundled with XStore. If you need any assistance, contact us via form on this page – https://themeforest.net/user/8theme
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