743 comments found.
Hi, i’m interest in this theme for a client, my client need have this functions in his website:
Rent Motorcycles. Booking services for repair and maintenance of vehicles Sell accesories like helmets, gloves, jackets, and more.
With this theme can i have all this functions? thanks a lot
I need to make an enfasis in the rent motorcycles could be by day or bu hours, and i dont want use location of pickup because its only pick and drop in the store of my client. thanks a lot and i will be waiting for you response
Hi our theme supports rental type product and you will not be able to both sell and rent via our theme. Regarding the days or by hours yes you can rent out by days or hours provided that our pricing is sufficient for your business.
During instalation error: “Failed to import action-group woocommerce-db-updates”. Can you help me ?
Hi Can you please clean your data base and do a fresh installation and then check.
Your (Turbo) theme contains outdated copies of some WooCommerce template files.
Hi That should not be an issue. we will update them soon
Hello! I am very interested with your turbo rental theme! Please tell if it supports multivendor woocommerce? And tell please, could you make some custom features if it will be necessary? Thanks in advance!
Hi No, Unfortunately we do not have multivendor support for our theme.
How much cost to do that?
Hi We can not comment or confirm the customization cost without knowing the full requirements. Please send us an email at redq.team@gmail.com with your full requirements so that our team can asses your requirements and provide you with cost estimation.
Hi there, i have been waiting for a support to fix demo installation issue. is there a way we can speed up the support please ?
Thanks
Hi Our support team looks at the tickets on queuing basis and it may take one of more days to resolve the issue depending on the complexity of the issue. Please bear with us and our support team will soon assist you.
Hello, I did not found in Turbo documentation https://redq.io/blog/documentation/turbo-car-rental-wordpress-theme/ where can I change the e-mail adress to where the emails are sent. It seems that by default goes to admin e-mail, something that should not happen. Can you tell me were I find this in documentation? Thanks!
Thanks for your fast reply. I did not found what I was looking for. Can the quotes be sent to another e-mail instead of admin e-mail?
Hi Unfortunately that is not possible. the quote email will go from the site admin email. In case of multiple site admins the admin which created the rental product will get the email
Can be a feature for a future update. Thanks!
Hi We have forwarded your feature request to our developer team for them to have a look into the feasibility of adding such feature on future updates
Source code is available, right?
Hi,
After buying the template, you fill get the full codebase.
Thanks
hello, i want to refund. i was open the ticket.
we are looking into it. Thanks
Hello, The zip file theme does not load, the link is out of date, tell me what to do?
Hi That should not be . have you followed our documentation? Please open a support ticket regarding your issues.
Yes, I read the documentation and contacted the support but no one has answered yet.
Hi Our support team looks at tickets on a queuing basis and soon they will respond to your ticket..
Hi, hope you are fine and doing well, I have a few questions. I am using the car rental demo 2.
1 – How does a user register on the website?
2 – I cannot see the price calculation tab of the product as it is showing in the video
3 – How do I change the taxonomy pick up and other text like London UK etc, in the top filter
4 – How do I connect the login button in the navbar with the login page
5 – homepage is showing overflow-x and I tried to hide the overflow with custom CSS and still not working.
overflow X means the scroll bar showing in the x axis, like the page is not fitting the whole screen and there is a scroll bar down the screen, allowing the user scroll from left to right, it is a responsiveness bug, furthermore, there are more issues,
I cannot see any icons, I don't know if its because of font awesome library you guys are using or what.on the car listing page, the layout of the date picking calendar is in pretty bad shape, please fix these issues.
Hi Can you please open a support ticket with relevant screenshots of the issue.
Hi, I have some pre-sale questions.
1.) After a booking is made is it possible to edit the booking? changing times, customer details and vehicles?
2.) Is it possible to add additional fields to a vehicle?
3.) Does the inventory system take into account of number plates? If I have 5 of the same vehicle can I enter 5 number plates and know which one is being booked?
4.) Is there pricing rules? for seasonal pricing?
5.) Is it possible to add a field to upload customer signed documents to a booking?
6.) Does it have a reporting feature to show which bookings are going in and going out on a specific date?
7.) Are all email templates in code or in woocommerce?
8.) Is it possible to use a permission plugin to control this plugin?
Hi,
2). To clarify this question, can I add custom fields to a vehicle inventory item e.g. color, engine type etc.
5). Would I need to do the customizations myself or do you guys offer additional customization at additional cost?
7). The order emails and cancellation emails that are sent, are they easily editable?
I also have some new questions:
9). Can you create a new booking from the backend?
10). How are the bookings stored in the database? are they all in the postmeta table?
11). The current backend testing url is broken, is it possible for me to test the backend before purchasing this?
12). Is there a way to see remaining stock of a vehicle? If I had 5 in total and 3 was booked is there a place where i can see that i have 2 left in stock?
Thanks
Hi, I have exactly two items in “Inventory”, with the same price. But it shows different prices… why? Please check here… https://rentcarcascais.com/bicicletas-para-aluguer/ It’s a bug? I write a new price but it does not change…
I even try to change to “Days Range Pricing” but it never assume the new value. Why?
Hi From our end it looks like both the products have different inventory with different pricing. Can you please open a support ticket with relevant details so that our support team can have a look into the issue.
This is the product with the price €15 per day. https://prnt.sc/sswep1 but as you can see what it show is €10.
I cannot open a ticket since my support is over. Anyway I think this is a bug and should be seen.
Sorry, it’s a bug. I create a new product, with the same Inventory and it works just fine with the price defined in “Inventory”. You can check here https://rentcarcascais.com/bicicletas-para-aluguer/
Now, if the price will change for any reason I hope I don’t have to re-create a product from scratch.
Yes, I really like your demos, but in my opinion it’s not so easy to replicate them, there are always things that get stuck and need development and code.
If you are interested in checking the problem please contact-me.
Hi we have not found any bug like the way you mentioned. We have already checked on our end. If you can share details how to replicate the issue we will surely have a look. If possible share us a video of how to replicate the issue and we will then again check and if we find any issue we will surely fix it as soon as possible.
Hello. I’m using your theme with first demo installed. I got two issues! a) I cannot add time picker on main search form. I don’t know why. I check all the available option and I couldn’t find that. b) The most serious problem. On Car Listing page, I want to show the total price based on search. I always got the day price. I try to fix it from grid template manager but after I print all the JSONs files, I found that you’re not proving the grand total price on listing! Why? How can I get that information on that page? I found the algorithm on redq-reactive-templates.php file, but I cannot use it! Please help! Thanks
Hi,
On listing page our theme doesn’t not provide time based searching and filtering. and total price calculates on product single page.
If you face any other trouble please contact via our support forum. We provide our after sale service via our support forum.
Thanks
How can I display the total price based on search? I can pay you for that
Hi It will require a lot of customization to achieve such feature.
- How is it possible to translate the theme ? I tried installing WPML, that usually works great with any theme, but I started getting strange errors, also the form in the home page was crashed completely. It took one whole day to the support to reply to uninstall any other plugin not given as default wit the theme… And I am still awaiting for furhter replies.
- How is it possible to edit / modify the theme ? It seems that I need WPBakery (that is not for free, but will cost other 40$) to buy a license that I can use only one one site, only to change the background picture in the home page! Please tell me it’s a joke and there is a way to use Elementor or the Gutenber editor, that both go for free..
Browsing a bit the code I found the vc_disable_frontend(); instruction in wp-content/themes/turbo/redqframework/turbo-vc-addons/turbo-addons.php Is there a reason why this was locked, making the life harder for any possible user ? Any suggestion on how to change the pictures of the demo, without accessing it ?
Hi Can you please open a support ticket with relevant screenshots.
Hello, I posted a question in the support on Thursday, May 21st. I am still waiting for a reply today (May, 26th). A red flag says
“Due to the Eid holiday, Most of the member of our team will be unavailable from 22 May 2020 to 27 May 2020. During this time we will be unable to provide replies to any support related queries. We will get back to you 28 May 2020.”
Thank you
Hi we have notified our support team to look at the issue urgently, please bear with us
hey mate how are you.? i am in Australia rn and just some presales questions. 1. can i add motor bikes in this platform and does it includes all the make and model options in this site if yes. 2. is it possible if owner of the car/bike can upload there vehicles by themselves. 3. is there an option to add insurance along with the payment. thanks for now if all the things are possible and you will help me to put some extra addons for this theme i will purchase it straighaway without any doubt. ‘ cheers. revert me asap please Thanks
Hi 1. yes. you can use this theme to rent out motorbikes like we have shown in our car demo or scooty demo, 2. No, only site admin can upload , edit and see the rental detais. 3. yes you can add insurance.
we will help you to resolve all the issue that you face regarding our theme. However if you want extra add ons then you will have to do yourself or hire developers to develop the extra add ons for you
Is there any way out so that seller can upload the vehicles as well
Hi Unfortunately that is not possible via our theme. If will require a lot of additional customization.
I have two questions before purchasing this theme 1. If i go to any of your provided demo and from home page i select the dates, location and go to listing, then from there I select the car/scotty etc. and it takes me to the booking page, there when i click on the time dropdown , its not working. if i click on any date it remove the current date, i have to reselect the date and then it allows to select time. that’s the issue 1 found so far
2. on listing page, suppose we have two cars, one is for hourly basis and one is for full day, question is ”/ per day” and ” / per hour” labels will be shown with the prices or it will show ”/ per day” with all? i am not sure if there is any demo product setup with hourly prices only. Please clarify.
Hi,
We’re going to fix issue 1 and For 2nd issue you can set the price unit separately if you choose local settings as your product settings option. It’s coming from our rental plugin.
Is it possible to add Google address autocomplete input when seraching for locations? Thanks
Hi Unfortunately it is not possible via our theme. It will require additional customization to achieve this feature.
Can we take out the drop off location? and can be this configured by day instead of by the hour?
Hi yes, you can disable drop off location. can you please clarify what you meant by day? are you talking about price calculation by day or you not want to include hour on date time?
Hi, I bought your theme 1 year ago because of the plugins including in the theme, but it is only now that I am using it.
I am using right now the plugin RnB plugin in standalone for a accomodation and diving booking website.
Unfortunately there is an issue with the elementor menu. My developper had send you a message to your support. You mentioned that the issue has been resolved with the version 10.0 of the plugin, but I AM USING the version 10.0
The javascript console error https://prnt.sc/siah6d It a bug of this plugin WooCommerce Rental & Bookings System https://codecanyon.net/item/rnb-woocommerce-rental-booking-system/14835145/comments got this answer on last comment https://prnt.sc/siailg
When we disable the plugin rnb-woocommerce-rental-booking-system https://www.loom.com/share/9eaffc96d4304531a0e23510229b0e87 Then the menu is working properly
So could you please give us the right advice so we can correct the bug of your plugin with Elementor.
Thank you in advance
NB: This url is temporary will use another when we resolved the issue.
Hi,
We’ve solved the problem in our latest version of R&B. So the console error doesn’t exist anymore.
Please download latest version of our theme and remove the previous one and then install it again from theme back-end suggestion. Hopefully these issue will be solved again.
Please contact via our support forum for after sale service.
Hi, does your theme supports multiple categories ? I would like to have bicycles / scooters / atvs / cars etc and not a single category as your demos. Also lots of things are broken in the demos do they work in real life websites without any customization?
Hi Yes it will support multiple categories. however, you will need to create different categories for each of your categories and then add products accordingly.
