367 comments found.
Hey,
I have updated to Wordpress 5.5 but the gallery now only works when I use the new ‘Enable jQuery Migrate Helper’ plugin in order to have jquery migrate work. When will there be an update for Bifrost?
Hi,
I am testing both galleries, the Basic Gallery element and Media Gallery element, both are working alright, can you please let me know where is not working a live URL would be great.
Kind Regards
Hi!
I’m using Media Gallery with isotope (layout) and justified(!) as layout type. Doesn’t seem to be compatible with WP 5.5 – same goes for the mobile menu. Just upgrade to WP 5.5 and check for yourself.
Please update Bifrost to 2.1.0, after that remove the Neuron Core and install it again.
Kind Regards
I am running the newest version of your theme and Neuron Core 2.1.0. As I’ve mentioned before – Wordpress 5.5 ditched support for jquery-migrate. There needs to be a code update.
Hi,
I have just released an update which will fix that, so please install a fresh copy of Bifrost and after that remove plugin Neuron Core and install it again at Appearance > Install Plugins.
You can install the plugin Envato Market and enable auto updates.
- https://envato.com/market-plugin/
Feel free to ask for anything you need.
Kind Regards
Thx. Problem solved (for now).
I am just wondering, will Bifrost and its js files be compatible to future Wordpress updates as they are trying to update jquery along their path? Still depending on jquery 1.12.4 for the most part I guess?
Hi,
Yes we update it everytime when there is a WordPress update
Kind Regards
Hi,
Is it possible to include date/year along with the titles for each item on the portfolio page?
Hi,
There are two ways to build the portfolio items, with settings and options that are already defined in the portfolio items settings(layouts can be seen in the menu dropdown) and Elementor, when you choose Elementor, you’ll have freedom to design it however you want.
Kind Regards
Thanks for the reply and info
You’re welcome anytime, feel free to ask for anything you need.
Kind Regards
Hello i buy this theme and i just realise the support already expired. But, i right now i just need to export demo content to my website, but is not working anymore. Can you help to export the demo content? thanks
Hi,
Please install the latest version of Bifrost, I’m sure the demo will work there. You can import the demo content on your website by going at Appearance > One Click Demo Importer.
Feel free to ask for anything you need.
Kind Regards
how to show original content from the theme demo preview? like photo, social media icon, font, etc
Hi,
Unfortunately, I am seeing a 404 page which is not from our theme.
https://prnt.sc/ttojvdKind Regards
Hello already fixed it.
One thing, how to change the dropdown menu background to transparent? https://prnt.sc/u10w94
thanks
Hi,
Please add the following code to Appearance > Customize > Additonal CSS.
ul.menu li.menu-item.menu-item-has-children>ul.sub-menu {
background-color: transparent;
}
Kind Regards
thank you so much its working.
but how to change the dropdown menu position? Currently the dropdown menu is in the right position when clicking the main menu, how to make it right in the middle below the main menu. https://prnt.sc/u29szw
thanks
if possible i want the menu position is like this, just below the main menu https://prnt.sc/u29wvq
Hi,
Please add the following code to Appearance > Customzie > Additional CSS.
.sub-menu m-mega-menu-holder {
padding-left: 0;
}
Kind Regards
Hi, already add the script but not working. thanks
Hi,
We’re sorry, please add the following code to Appearance > Customize > Additional CSS.
ul.sub-menu {
padding-left: 0;
}
Kind Regards
thank you so much
You’re welcome anytime 
Simple pre-sale question: does Bifrost support multisite setups? I’ve already in cart, but better asking, before buying (and refund soon after). Thanks in advance.
Hi Fucine,
Yes, Bifrost fully supports Multisite, we’ve used it before without any problem.
If there’s a single issue, we’ll accept the refund without any problem.
Feel free to ask for anything you need.
Kind Regards
Well, I hope I’d never ask for any refund, as I do want/desire using that theme. Now that I know Bifrost actually supports MU/MS my clic on “purchase” button is just 10 seconds away from happening. Thank you guys. You rock.
You’re welcome anytime, feel free to ask for anything you need
Kind Regards
Hi Neuronthemes Team
There are have three question for link page.
Q1. https://neuronthemes.com/bifrost/portfolio/cushendun/In the theme of this model, can I put a video in the position of the first picture?
Q2. https://neuronthemes.com/bifrost/contact-creative/Is there any extra charge for the get in touch function in this theme?
Q3. https://neuronthemes.com/bifrost/portfolio-showcase/Can I put videos in the theme of this model?
thx
Hi,
I am very sorry for the late reply, we use our support system for help.
- http://neuronthemes.ticksy.com/
Feel free to ask for anything you need there.
We use the comments section mostly for pre-sale questions.
Kind Regards
Hi, I haven’t bought the theme before ask question
This is to ask before buying
Thank you
DnDD
Hi DnDD,
I apologize on that, for any further questions, please use our support system:
- https://neuronthemes.ticksy.com
Kind Regards
Hi Neuronthemes Team
There are have two question for link page. https://neuronthemes.com/bifrost/portfolio-wide-grid/Q1. Can the display page image only be square? Or does it depend on the height of the picture?
Q2. Can he be changed to two columns?
thx
Four days have passed, Did not wait to reply for answer I solved these two problems myself.
Hi,
I am very sorry for the late reply, we use our support system for help.
- http://neuronthemes.ticksy.com/
Feel free to ask for anything you need there.
We use the comments section mostly for pre-sale questions.
Kind Regards
Hi, I haven’t bought the theme before ask question
This is to ask before buying
Thank you
DnDD
Hi DnDD,
I apologize on that, for any further questions, please use our support system:
- https://neuronthemes.ticksy.com
Kind Regards
Hey Bitfrost, curious if parallax https://neuronthemes.com/bifrost/shop-parallax/ can work on mobile view? Is there some CSS that would allow for? BIG THNKS
Hi,
Elementor by default disables the Parallax view, I don’t know the real reason why that happens, but with some Custom CSS, we can easily enable it for mobile view.
Please edit the sections and go to the Advanced Tab, add custom class: my-parallax-section
Go to Appearance > Customize > Additional CSS and add the following style.
@media (max-width: 991px) {
.my-parallax-section { background-attachment: fixed !important }
}
Feel free to ask for anything you need.
Kind Regards
Hey NeuronThemes, I didn’t get notified of your reply, I just noticed! I tried your custom CSS in my Bitfrost Demo (I used your images since you are only one seeing and wanted to replicate same demo to see issue) The fixed parallax background still doesn’t work on my iPhone view, pls see https://demos.thewebstylist.com/bitfrost I finally have the right client for your awesome theme but she wants fixed parallax on mobile view. The images go in the Section row background right? Any other suggests pls? #mobilefirst2020
Hi,
I’m not finding anywhere that you have added the CSS class that we told you.
Please edit the sections and go to the Advanced Tab, add custom class: my-parallax-section.
Kind Regards
I’m interested on purchasing your theme to be used with the Interactive Links home layout, but I wanted to ask you if links and texts would adapt to dark images on the background. Your current examples show black fonts over grey images; if those images were much darker, would fonts change to white or can it be customised within your core options?
Hi,
Of course, you can find the style settings under the style tab.
Feel free to ask for anything you need.
Kind Regards
That’s great and thank you very much for the prompt reply. I will take a closer look at the themes other features.
You’re very welcome, feel free to ask for anything you need
Kind Regards
Pre-sale question..is there a way to set blog box grid to 1? So it appears like a list instead of grid? Thanks
Hi,
Sure, columns can be changed from 1 to 6, they also can be changed in different devices.
Kind Regards
Hi, can I ask a pre-purchase question? I really like the theme! But I want to know if I won’t have problems with it as I had with another theme I bought in Evanto (not from you) and I couldn’t use it because my server crashed when I installed it!
I want to give a new look to my site and therefore I am working on a subdomain while my old site is still alive. I wonder if with this theme the server will not collapse. My server runs in Apache, uses PHP 7.2, has a memory limit of 256MB and an SQL of 5.5.60… Do you think bifrost will work?!
Looking forward to your feedback!
Hi,
We guarantee, that this won’t happeng with Bifrost and your server, we’ll accept the refund in 24 hours if the issue appears.
Kind Regards
Thanks for your answer! I will try it then! ! 
You’re welcome anytime.
Kind Regards
Hello. Is there any chance I can make the newsletter form white?
Hi,
Can you please send an URL here.
Kind Regards
Before the footer is the MC4WP form. I didn’t manage to get the official one to work, so I opted for this. I would have liked to integrate it to the footer, but since then I managed to copy it where ever I’ve seen fit and kept it in the original theme colors. Anyway, If you see a way, I’m here. Btw, I managed to finish my website. It took me just a week, but I planned it last year. Hope you like it.
https://valentin.gallery/Hi Valentin,
I apologize for the very late reply, the reason is that we use our help center for support and it got out of my mind.
The selector for the MC4WP is the one below, you’ll be able to customize as you wish.
.mc4wp-form-fields input[type="email"] {
}
.mc4wp-form-fields input[type="submit"] {
}
Feel free to ask for anything you need.
Kind Regards
Hi, Is this buying or subscribing?
Hello, i was try to instal and wordpress say : “The link you followed has expired”
Can you help me?
Hello, ther is no documentation file for How to like other theme? I’am confused to edit, disable-enable menu, and many more
Hi,
Please have a look into our online documentation.
- https://neuronthemes.com/documentation/bifrost
In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad
Click onto the template and the editor for that template will be opened where you can easily edit it.
- Video Tutorials about header builder.
Kind Regards
Hi I just bought extended support but I still cant submit a ticket so I’m doing it here. I’ve been busy working on my website and just got this message when I tried to access it now.
There has been a critical error on your website. I contacted my server provider and they looked at it and say its a theme issue.Here are the errors they found:
Sorry its theme issue /home/urbanvillagers/public_html/wp-content/themes/bifrost/functions.php on line 319
Fatal error: Uncaught Error: Array callback has to contain indices 0 and 1 in /home/urbanvillagers/public_html/wp-content/themes/bifrost/functions.php:319 Stack trace: #0 /home/urbanvillagers/public_html/wp-includes/class-wp-hook.php(287): bifrost_widgets_init(’’) #1 /home/urbanvillagers/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home/urbanvillagers/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/urbanvillagers/public_html/wp-includes/widgets.php(1765): do_action(‘widgets_init’) #4 /home/urbanvillagers/public_html/wp-includes/class-wp-hook.php(287): wp_widgets_init(’’) #5 /home/urbanvillagers/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /home/urbanvillagers/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /home/urbanvillagers/public_html/wp-settings.php(540): do_action(‘init’) #8 /home/urbanvillagers/public_html/wp-config.php(106): require_once(’/home/urbanvill…’) #9 /home/urbanvillager in /home/urbanvillagers/public_html/wp-content/themes/bifrost/functions.php on line 319 Please help as this is very frustrating.
Please assist as my site is down right now and it is due to the theme. I really need to be working on my blog right now and to see if I have lost all the work I’ve done so far.
Hi,
Can you please install the latest copy of Bifrost. You can enable the auto update from your dashboard.
- https://envato.com/market-plugin/
I’m sure after the update the issue will be gone.
Note: Make sure to delete the Neuron Core plugin and install it again from the new Bifrost.
Feel free to ask for anything you need.
Kind Regards
Hi, is it possible to have a landing page with tiled ‘pages’ on it each tile going to a specific page. you have similar functionality for ‘posts’ (using neuron’s posts or interactive posts) and ‘portfolio’ items but i don’t see how we can display pages in a masonry layout for instance
https://screencast.com/t/TW808etDY here in dropdown i can only see option to display posts, products or portfolio but not pages.and here https://screencast.com/t/6IPWbmupl i have enabled pages still i do not see if there’s a way to show all pages same as you did with portfolio in ‘freelancer home’ example
thanks
Hi,
For more support please reach our support system: http://neuronthemes.ticksy.com/
You can use the element Media Gallery, so it will basically work like gallery and you can insert the pages featured image and link them directly to the pages.
Feel free to ask for anything you need.
Kind Regards
Hi,
Do you offer customization jobs?
Hi Megalex,
Unfortunately, we do not provide further customization.
I can suggest you the guys at Codeable. They are highly professional and will take any customization job.
Kind Regards
Hello, everything is working except the inner pages break, http://www.agnes-solange.fr/about-split-screen/ How can I fix that ? The homepage works but the inner pages seem to miss something…
Hi,
It seems alright to me. https://prnt.sc/sm1sx9
Simply open the navigator tool and edit the left column image.
How to open navigator: https://prnt.sc/sm1tjp
Go to style options of the column and there you can change the background image.
Kind Regards
Thanks a lot. Would you have an explanation why the portfolio screen is completely blank even if portfolio items categories work, and everything is displaying in elementor ? http://www.agnes-solange.fr/ is blank but http://www.agnes-solange.fr/portfolio_category/branding/ is displaying correctly… Why is that ? I don’t have lazyload set or anything, it worked this morning and then everything crashed. I set the “query” parameters, nothing changed…
Can you please create a ticket in our support system:
- https://neuronthemes.ticksy.com
Kind Regards
Hi there,
I am interested in this theme and wondering if it supports side bar widgets like side navigation menu?
Thanks!
Hi,
Sure, simply click on the Side Menu Demos and you’ll see the pages that are build with side bar header. https://prnt.sc/sm1vc8
You can place anything within there, here’s the quick video as example.
Kind Regards
For double-check: can I add another navigation menu widget to the sidebar area while using the horizontal navigation header as the main navigation? Thanks
Hi,
I am very sorry for the late reply. If you could only please let me know with a screenshot, I will give you more details.
Kind Regards
Hi,
I specify my question in the doc: https://docs.google.com/document/d/1g1sRNT_5cVYvqF0DnCmtpUpcfCpPEjZbXoapJq0lWak/edit?usp=sharing
Thanks
Hi,
Bifrost supports header and footer builder, so you’ll be able to build anything that you need.
Kind Regards
Hi,
I’m asking about side bar nav widgets in the doc. Does the theme support side bar nav widgets that allow me to customize their CSS classes?
Hi,
I am sorry for the late reply.
You can create anything via the Nav Menu Element and then customize their classes in Appearance > Menus.
Kind Regards
Hello, can i have this vertical menu on the other pages?
Hi,
Sure, you can do that easily via the global settings.
Kind Regards
Hello! When will this theme support WooCommerce 4? Thank you
Hi,
It already does, I’ve added on the list of support. We will release a new update within the few days which will cover plugin updates and other stuff.
Kind Regards
The menus also don’t work. I use Internet Explorer 11.
This maybe the Elementor issue, because Elementor doesn’t support IE.
Hi,
Since the usage of IE 11 is less than 1%, we’re about to drop the support since now most of the plugins does not support IE11.
Kind Regards
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