995 comments found.
Hello, how is it possible to gid rid of the letter ’’o’’ (with the accent) in the demo https://norebro.clbthemes.com/demo5/ in the header behind the title : ’’Build Innovative UX/UI & Motion Digital Projects for Startups’’. Thx 
Hi,
I would kindly ask you to open a ticket with your request at our help center and we will do our best to help you.
Best regards,
Colabrio Team
➡️ Help Center | ℹ️ Online Docs | Colabrio
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Hello,
I use the “youtube video background” row’s option on my website, but the video doesn’t appear on mobile because of the class “vc_hidden-xs”. I wonder if and how I could disable this class.
Thanks !!
Hi,
Can you provide a like where we can check that?
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Colabrio Team
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Hello,
Can you please let me know how to change the slug of the portfolio.
Thank you!
Hi,
currently there’s no such an option to make it with Theme Settings. I would kindly ask you to open a ticket with your inquiry at our help center and we will provide a solution for you.
Best regards,
Colabrio Team
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I have submitted an issue about the slider in February. When viewing the site horizontal on an ipad the text is not fully visible. You said that you put it on the bug list and that you keep me updated. Now my support is expired and the issue is not solved. It looks very bad on the site. Can you let me know if you can solve this for me. Thanks in advance.
Hi,
sorry for the inconvenience. I would kindly ask you to provide a link/screenshot with your issue. We’are currently experiencing a high volume of inquiries, so it can take some time to react.
Best regards,
Colabrio Team
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how do you want me to do that. It seems that I can’t submit a ticket anymore via colabrio.ticksy.com
could you help me with this issue? Please have a look at this screenshot. As you can see there is a text overlap. https://zensmaatwerk.nl/ED95B4B9-F621-45EA-BD08-36651EBA2B28.png.
You can enable a side panel spacer to avoid overlapping. Navigate to Theme Settings > Panels and activate the Panel spacer option.
The panel spacer option was already activated so that doesn’t work. It looks like the slider is pushed to much to the left.
@media screen and (max-width: 1400px) and (min-width: 1024px) {
.norebro-with-panel #page .page-container,
.norebro-with-panel .site-footer .page-container {
margin: auto;
max-width: 85vw;
}
}
hey, i really like the look of your theme and considering in buying. have a question about the sliders and homepage. all examples are given is with portfolio items. is it possible to keep same look and replace portfolio items with pages or sections on a page?
in particular I am looking at split screen demo 7. footer is important to me. would it be possible have have footer with that demo version as well?
Hi,
Thanks for reaching out. Yes, we have a Split Slider Shortcode that might be used with any content using WPBakery.
As for the footer, yes you will be able to use a footer layout in that template.
Best regards,
Colabrio Team
➡️ Help Center | ℹ️ Online Docs | Colabrio
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Hi,
there are some errors in the theme ;
1. the image carousel continues to slide, although there is no picture.
2. there is a line above the text on the mobile menu names
can you help me on how to fix it …
Hi,
sorry for the inconvenience. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Best regards,
Colabrio Team
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Hi,
Why my ACF Pro and WPBakery Page Builder Plugins must activate product license? what should i do?
Hi!
You don’t need activate them, the plugins are bundled.
We’ll be providing you with updates. You can receive the latest version we provide at the moment by reinstalling the plugin.
Best regards,
Colabrio Team
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Hello, is the Version 1.4.9 safe to update to the WC 4.1? thanks
Hi!
You can update to the WC 4.1 on your theme version but we strongly recommend making a backup before.
Best regards,
Colabrio Team
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Hi there, I think there is a problem with all of your single project pages demo. They don’t charge.
Hi!
Could you please clarify what do you mean?
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Colabrio Team
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HI, Some links in your demo website seemed offline. It was impossible to load these pages for 2 days. Now it works again. The pages try to load but it didn’t work. Some pages were “Down” but it visibly works again 
Greetings, I’m interested in the ‘Personal Blog’ theme found here – https://norebro.clbthemes.com/demo17/ but wondered if I can add an image at the top of the page (similar to a carousel, etc.) that would appear under the headline ‘Hey there! It’s cool to see you here’
thanks,
Hi!
Could you specify your question please? You would like to add an image like in this page: https://norebro.clbthemes.com/accordion/If so, then yes, you will be able to do this.
Best regards,
Colabrio Team
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Yes, this can work. I’m just looking for an image to go at the top on the homepage only for that theme.
Another question – I’m interested in using this theme here https://norebro.clbthemes.com/demo10/ but when a user clicks on each image, it has to redirect to it’s own page. For example this page, https://norebro.clbthemes.com/demo10/project/paper-envelope/. Can I do this? Also, I noticed the copy on the left is cut off on this page https://norebro.clbthemes.com/demo10/project/paper-envelope/. What’s the issue? Thanks
Hi, there is any issue with parallax? I’m trying to make a row parallax (in row settings) but it overlap over the previos row (top) and parallax doesn’t work.
Regards, Rafael.
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Best regards,
Colabrio Team
➡️ Help Center | ℹ️ Online Docs | Colabrio
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Hi,
thanks for reaching out. Our website is live, we are not able to track any issues on our side. Try to visit the demo website on more time.
Best regards,
Colabrio Team
➡️ Help Center | ℹ️ Online Docs | Colabrio
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For the mobile view, the menu will be selected as a crossed line which means an error in our culture, could we change that effect into a color change instead of?
Hi,
thanks for reaching out.
Yes, it would required to change a few lines of CSS code to achieve that effect. We will be able to help you with that after purchase.
Best regards,
Colabrio Team
➡️ Help Center | ℹ️ Online Docs | Colabrio
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Hello Admin,
I am using your website theme. Everything went very well, but today my website has many strange errors related to the layout of the website. Is this arising because I have not updated to the latest version.
Please show me how to fix it.
Thank you!
Hi!
Sorry for the inconvenience. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Best regards,
Colabrio Team
➡️ Help Center | ℹ️ Online Docs | Colabrio
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Hi, is there any instruction/tutorial using the wpml plugin?
Hi, working in collaboration with WPML support I saw a bug in custom fields translation. Unfortunately my support is expired. How can I contact you?
Hi,
please email us at support@clbthemes.com.
Best regards,
Colabrio Team
➡️Support Center | ℹ️Online Docs | Colabrio
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Hello ! Is it possible to know where to change the link from the Norebro icon grid, at the bottom of a portfolio page. I can’t find it anywhere…
Thank you in advance !!
Hi,
please open a ticket with your inquiry at our support center and we will do our best to help you.
Best regards,
Colabrio Team
➡️Support Center | ℹ️Online Docs | Colabrio
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Shop Sidebar not work after last update on norebro theme
Hi,
we will check the issue and get back to you as soon as it possible.
Best regards,
Colabrio Team
➡️Support Center | ℹ️Online Docs | Colabrio
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Hi,
can you specify what is exactly wrong? Since we are not able to see the issue. Also ensure that you have the lates versions of the theme and required plugins.
Best regards,
Colabrio Team
➡️Support Center | ℹ️Online Docs | Colabrio
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Norebro Version 1.4.9 Woocommerce Version 4.0.1 in shop sidebar not work
Hi,
unfortunately we didn’t find any sidebar issue on our side, you can check our demo website:
https://norebro.clbthemes.com/shop/As you can see everything works properly.
Best regards,
Colabrio Team
➡️Support Center | ℹ️Online Docs | Colabrio
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Hello, I opened a support ticket and nothing. can you help me?
Hi,
your request is placed into a queue and is waiting for its turn to be considered. We understand the urgency so your request will proceed as soon as it is possible.
Best regards,
Colabrio Team
Hi! I am trying to submit ticket even I have renew support but it still doesn’t work. How I can submit ticket?
Thanks!
Hi,
please ensure that you are using a valid link to open a ticket.
Best regards,
Colabrio Team
➡️Support Center | ℹ️Online Docs | Colabrio
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