317 comments found.
what are the demo login details?
Hello,
Unfortunately, currently, we don’t have a demo login. We will make it in the near future.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello! Does this theme support such a email subscription idea as Saved Search on attributes (for products which not in sell at this time, but can be add in future)? Thanks.
Hello,
Unfortunately, we don’t have the option.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello. Pre-sale questions. Does the theme require any special resource amount on the hosting server or any type of basic hosting resources will do? Processing, storage, PHP version, etc.
Hello,
It’s up to your data and files you will upload. For starting, a shared hosting can be fine. We recommend SG which we are using for our demo sites. ( https://intro.wpjavo.com/theme/jd/siteground-web-wordpress-hosting/ )
PHP : higher than 7.3x as WordPress also recommend
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello.
Pre-sale question, if you would be kind to reply :
Does your template supports the use of the Woocommerce extension “Product vendors” – https://woocommerce.com/products/product-vendors ?
The objectif would be to create a multi-vendor marketplace inside your template with this Woocommerce extension.
Thank you
Hello,
Yes, it works with our template. For the settings, you need to have a look at the WC doc and set up.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Thank you.
Hi Guys, I’ve got problem to translate the “Regions” and “Categories” tab in search panel (please take a look to my link). I’ve translated all the words “regions” and “categories” with Loco but these two words are not translated. Can you tell me how to proceed? Thanks a lot
https://drive.google.com/file/d/1-7huSxK6loW98498dGBYYB7f5ZBGYikG/view?usp=drive_fsHi again, I’m setting the header (color, settings, menu etc) but I can see changes only if I’m logged in. Not logged user will not see anything (browser cache is empty, no plugin cache, etc). Am I doing something wrong? Thanks a lot
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
can I get someone to set this up for me?
Hello,
Unfortunately, the installation service is not included.
However, you can contact our staff for the installation service. It’s a paid service. ( https://javothemes.com/support/installation/ )
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Pre-sales question: Is it possible to have public and private listings? For example: Generally only public listings are displayed on the map and if the users clicks e.g. on filter “show all cars” (incl. private listings) then he needs to purchase a membership / plan or sth.
Hello,
Unfortunately, we don’t have private, public options. You can set pending or publish for new listings for admin to have a look as a review.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi. Some presale questions.
1) Is it Elementor compatible? 2) Does it support video cover on home page and listings? 3) Is it membership or pay per listings package type? If so, is it possible to limit some fields according to the package level?
Thanks Kelson
Hello,
1. Yes, it’s built by Elementor.
2. Yes, you can add a video as a background. On listings, you can also add a video on the listing and display like our demo.
3. We have a payment addon. You can set payment there. ex) amount of listings, duration, price and featured listings.
We don’t have limit fields.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Pre order question: Its possible mix something between a listing directory and classified ads list? example: List restaurants, stores, and.. classified ads, bids or similar. Thanks…
Hello,
Unfortunately, our product is more for directory. If you need some more options for classified, you need to customize our theme.
Or if you need to hire our developers, please see the link of customization and contact them.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, will you update listopia, or is Javo Directory v4 the one to use now?
Hello,
We will update in the near future. however, it can take time due to a tech issue.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi I requested an add-on coupon 7 days ago but haven’t received an answer yet. Is there a better way to get the coupon? Thanks
Hello,
Please check out your ticket. It has been sent.
Thank you,
Rob
Hi About the url ?? Can I have a structure like this ?
welcometoibiza.com/listing/categorie/location/post-name or at last welcometoibiza.com/listing/categorie/post-name
also can we change the slug for listing to another ??
There is any chance of have like multi listing post type :
welcometoibiza.com/restaurtan/categorie/post-name welcometoibiza.com/bussines/categorie/post-name
thanks
Hello,
You need to find a permalink plugin for it. We use the native WordPress permalink. The listing type permalink may be provided in the future.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is this theme compatible with Woo Commerce Vendors and Woo Commerce Booking? Also, I see it shows compatibility with events calendar is that a listing category?
Hello,
https://lava-code.com/directory/product/wc-vendor-manager/
https://lava-code.com/directory/product/booking/
Event is not working with listing categories. It’s like the same as how the plugin work.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Could this theme be specially customized to be used as an Events Directory? If so, how do I submit a quote request to your team.
Hello,
https://intro.wpjavo.com/theme/premium-service/Please contact our premium support team for the customization. If you can, please give them the details.
They will get back to you.
Thank you,
Rob
Will an update for WP 5.3 be released soon, listing editing does not work with the new WP.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
We didn’t hear there is any issue about the editing page issues in WP 5.3. Some of our clients are using the version. Our team will also check it out.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi
How it looks woth WPML compatibility, can be expect anytime soon?
Thanks.
Hello,
Unfortunately, it’s no compatible with WPML yet. We can’t tell you when it will be ready due to the compatibility issues.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Thanks Rob.
I undestand. What if I need to build basic directory, without any community and user funcions …
We are building simple Directory page, so only administators can access listings. So basicaly we need to be able to translate (mulitlingual) Pages, Maps & Search page, single & category listing pages. Would it play with WPML?
Tomaz
If you just need to manage listings by only admin, it will be simple. But WPML is not our product and we need to work on with the WPML team. We are not sure when it will be ready for now.
I know, WPML is not yours 
So, if I try with current version, it could work with WPML or not? - as I wrote, we need listing functions operated by admin only, but map, filters, search should be functional multilingual. If yes, I could start building today …
Thanks.
We are sorry to tell you that it’s not compatible. We can’t tell you when it will be ready.
Hello Javo team. Do you plan to update your theme?
Hello,
Yes, we will have some updates soon.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Video & Google Map : Hello, With your theme, Can I embed a video from YouTube in details that appear on the infobox map and in the list ? Like in the Half Map Style.
I need the map with the search bar and a list with YouTube embed video.
I want to show the different fauna and flora through youTube videos made by different universities and associations around the world.
I want to keep it simple and pleasant.
Thanks.
Ryo
Hello,
You can place a video on listing detail page and listing modules by an icon.
That’s what we have now.
You need an advanced option. Then you have to customize it. If you are willing to hire someone, you can also contact our customization team. Please check the link below.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Dear,
My business is an International Medical Agent. I would like to make WP site for the Business
For International Medical Agent We are the agent of some hospitals and doctors overseas. ( Singapore, Malaysia, China, Thailand, etc ). We help local patients who would like to get medical check overseas.
We would like to develop WP site where patient can look for some information about the hospital and the specialist data records or detail information FOR EACH COUNTRY
and then the patient can contact us for help.
Is your WP Theme suitable for my business purposes/ Need detail information, thanks.
Mega
Hello,
I think it’s possible as you see our demo. But it depends on the details of your project. Our demo is based on business directory ( shops, companies). But you can use it for hospitals up to your details. Please have a look at our demo and if it’s fit to the details.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
It’s hard to say it’s possible. Our theme is quite flexible to use. But we don’t have the detail information about your project detail. You need to see our demo pages to see if it’s fit for your project.
As you see our demo sites, you are purchasing the template and pre-designed demos. Therefore, our support team assists you to make your site like our demos. For more customization, you need to work on or hire someone.
You can also contact premium service ( see the link ).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, i have some pre-sale questions:
1) When will you add: “Offers / Coupons” for businesses? I see in previous comments – you mention its being worked on from a year ago.
2) When will any type of vendors app (marketplace) be integrated? I see in previous comments – you mention its being worked on from a year ago. Pre sales questions
3) “And we are working on making BuddyPress page an elementor page builder. (Comming Soon) “
When will this be completed?
Hello,
3. You can make the list. But it’s not possible to use Pagebuilder on the user profile pages. It’s not supported by BuddyPress.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)