195 comments found.
Hi Guys – is there a demo data import on this theme?
Hi,
Yes, we have demo data to import when you setup a site.
Thank you for your interest 
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Can we add new payment gateways to this module?
Hi,
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. 
To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Thank you for your interest by the way .
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I am thinking of buying this theme. However, when reading the comment thread, there is someone asking about whether the theme allows to donate without Goals, and you mentioned that it will be in later updates. Have you enabled the ability to donate without setting goals?
Hi,
It’s possible now. Thank you so much for your interest .
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This is a very lovely theme.
1. Please how can I install/add PAYSTACK payment gateway
2. Can can I change currency from dollar to naira?
Hi,
1. Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
2. Yes, you can change the currency from each payment system here : https://take.ms/uHLQ4
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi,
Can the donations be integrated with Mailchimp or similar?
Hi,
First of all, Thanks for your interest
Unfortunately, that can’t be done.
In case I want to use custom payment gateway for Fundraise Master, what would be the procedure.
Hi,
It’s a big work, so you need consider to hire a freelancer to do it for you, sorry for the inconvenience.
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I’m a developer, can you able to guide me. FYI I’m planning to use Razorpay and they already have a wordpress plugin https://razorpay.com/docs/ecommerce-plugins/wordpress/
Hi,
In this case, we can guide you only which files need to be done. Will forward this to the dev and he will reply you soon.
Hi,
Sorry for the delay.
You can check the include/stripe/stripe.php file in fundraise master plugin folder to see how stripe integrated to our theme and try replicate it for ths.
Do you support payment provider Mollie? It is a big one in Europe, comparable to Stripe. So far your theme looks exactly as to what i need, but all the payment solutions are not populair in my region.
Hi,
Unfortunately, we don’t provide support for it. Thank you for your interest by the way .
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Is the donations and membership managed by woocommerce ? If not is the customer database for the donations & member this same customer database as woocommerce ? If not does a customer have 2 administrative backends.
Hi,
First of all, Thanks for your interest
1. It doesn’t store in Woocommerce database. Actually our system is not based on WC. We create it from scratch.
2, hm, I don’t quite get that about 2 admin backends, Can you explain more about it?
However, you can see how the theme works here : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3sriYr2_W7sFhH6lNuXQftA
thank you for your response and the link. Really appreciate it. I was concerned with the fact that we want to take donations and sell goods. So when a donor who is also a customer wants to see their account, will they be able to see both the donations and the purchases in one place if we use your donor system. Alternatively we could just use woocommerce for donations like we do today, but then it appears we lose the admin design you have built in.
Hi,
Nope that’s not possible. Our system and WC is totally separated. In this case you may have to use Woocommerce alone for this.
Cheers!
Hi , Can you help me DELETE / modify your pre-built page. I don’t want any of the options of the pre-built pages as templates
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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how can i enable paid membership ?
Can you please create the ticket in our support site? Our supporter will help looking into that
made a purchase, money deducted but the theme is not reflecting in our account to download
Oh that’s weird.. Can you please contact Envato to let them help with this? : https://help.market.envato.com/hc/en-us/requests/new
This is quite beyond our ability to handle as Envato manages all transactions on their end.
Hi! Pre Sale Question. Is it possible to have paypal email setup up for each individual cause? or is there only an option for one paypal account for the entire site? I have a project that needs to have the paypal routed directly to each cause instead of just one main one. Hoping this is a possibility. Thank you so much!
Hi,
Unfortunately, we don’t have an option like that.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. .
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
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Does it have any plugin to add user fields ?
Unfortunately, non plugins can do that :/
Thanks for your interest by the way
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Ticket created already.. but no response
Unable to Make Payment .. please help // paypal and skrill also not working
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
consider its a pre sale request, my client need to display more information in member profile . please let me know its possible to add more fields ad tabs to the profile page ?
Hi,
I got it now, you can, but it will need customize.
Thank you for your interest by the way.
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Thanks GL .. for the superfast replay 
Hi,
You’re welcome . Have a great weekend!
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May i know can i add more profile fields for Members ?
Hi,
We can guide you where to take a look but if it need more than original code, you must customize it by your self instead because it’s out of support scope.
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Hi there!
this theme looks very cool!
I was wondering, would it be possible to include other payment options?
Since we are in a northern european marker, a lot of people are looking to pay with iDeal (instead of paypal or creditcard).
I know there are a lot of iDeal plugins on wordpress, but would it be possible to include this in a simple manner like the paypal module is now implemented?
Asking this questions also in regards to the ‘Charity Hub’ theme.
Thank you and best regards Giso
Hi,
First of all, Thanks for your interest
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
And for Charity Hub, we only have Paypal as a payment option.
Thanks! Just to be sure, Stripe shows me on their website that they support iDeal. In that case, it’s just possible to enable iDeal through stripe, right? Thanks
Hi,
Thanks for getting back but the theme doesn’t support iDeal via any channel. The theme only support credit card payments via those channel :/
In this case, you may have to hire a coder to implement(or implement by yourself if you’re a coder) such a payment. It’s quite beyond our support scope in this case :/
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sure, thanks!
Just a little confused since the theme supports Stripe. And Stripe supports iDeal. But I believe you. Going to speak with our coder.
Have a great weekend!
Hi,
Yeah, have a great weekend too .
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Hello, I am trying to save the homepage as a template in order to load it again in a different page, but I get this error ” Incomplete Data value:: 1095”
Hi,
Please try increasing the max_input_vars variable on your server from 1000 to around 10,000 for this.
Hi,
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Best Regard!
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Thank you!
I can’t translate the site with loco translate
Hi,
Could you explain more about the problem so we can see more about this ?
BTW, if you mean translating the fundraisemaster plugin, please set the domain name and file name to “frmaster” for this.
If the problem still persists, you can create a ticket and provide your wp-admin account here so our supporter could help you with this.
https://goodlayers.ticksy.com/hi, i am interested in buying this theme. But first I want to ask.
I want to use the midtrans payment gateway, can it?
Hi,
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Thanks for your interest by the way
