16332 comments found.
How can i do to make Add to cart button from product page to stay in page , not follow the screen on mobile?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Is it compatible with v3.0.3.3?
Hi, yes of course.
Best Regards.
Hello, I just bought the design and saw that it was very successful. I have a little question, I uploaded demo information and was testing locally, but I couldn’t find the add to cart button on mobile screens. Probably I am making a mistake somewhere. Can you help me?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi guys,
Google is giving me the advise to use the css-function font-display https://www.#####.nl/catalog/view/theme/journal3/icons/fonts/icomoon.ttf?gzj9ot
I see that the function swap font status is already built in. But it seems that it is nog used on this pad. Can you please fix this or add this?
Also can you add the css-function link rel=”preload”. Google is suggesting this. And it would load the icons much faster. Now we see a lot of “X”s first before te icons appear on the pages. Google suggest it should used on the following pads:
https://www.#####.nl/catalog/view/javascript/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0 https://www.#####.nl/catalog/view/theme/journal3/icons/fonts/icomoon.ttf?gzj9otCan you please add those functions or make them work properly in the next update?
Patrick.
Hi, we’ll investigate this further and we’ll provide a fix for it if possible in our next theme update.
Best Regards.
where are new subscribers listed? I cant find any of my new subscribers
Hi, please look in Journal > System > Newsletter.
Best Regards.
How to disable page “continue” button?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Recent Activity not working for OpenCart Version 3.0.3.2
Hi, not sure exactly how you mean, can you give us more details?
Best Regards.
Hello,
Does the latest version of OpenCart and your theme support PHP 7.3?
Should I get my PHP version from MultiPHP Manager from 7.2 to 7.3?
Could you give information?
Thanks.
Hi, yes, it works fine with php 7.3, although a small Opencart twig framework tweak may be needed, please file a ticket on our support page for more information.
Best Regards.
Is it necessary to do a manual operation of PHP 7.3?
Doesn’t it work if it’s not done?
Also, what kind of action needs to be taken?
Yes, there is an issue with php 7.3 and Opencart twig engine, file a ticket for more details or use php 7.2.
Best Regards.
Thank you for the information.
So let me use PHP 7.2 for now.
What does PHP 7.3 provide us with OpenCart and Journal theme? I ask in the sense of having knowledge. 
Hi, there is no important difference between php 7.2 and php 7.3 when it comes to Opencart, although php 7.3 should give better overall experience (performance, stability, etc).
Best Regards.
Thank you. Journal theme is the best OpenCart theme in the world! Thank you again for making such a beautiful theme.
Thanks for your feedback, we appreciate it.
Hi, Can you tell me please how can I associate a layout with the blog home page not with the posts ? Thank You!
Hi, create two layouts: Journal Blog with route journal3/blog and Journal Blog Post with route journal3/blog/post.
Best Regards.
Reviews are not working. The theme is up to date but I couldn’t solve it, please help.
Hi, we would need more info than that, and temporary access to your setup, please file a ticket on our support page and consult with our developers.
Best Regards.
My support is over. Very small support Can I email you for this help? or help here because this is a bug of Journal v3.
If you feel this is a theme issue you can send us a private message via the contact form on our profile page.
Best Regards.
Thank you for your understanding.
Thank you very much indeed.
I have great respect for you. Good work!
HI, On the demo sites you say “The category description can be positioned anywhere on the page via the layout page builder inside the Blocks module with full typography control and advanced container styling options” Can you explain how this is done. I have not been able to re-position the category text and image with any of the Journal blocks or modules.
Hi, it’s not possible to move the default category description, you’d have to disable that completely and then use a Blocks module from Journal > Modules > Blocks, which can load pre-defined Opencart content such as category description. Then you add that module on the Category layout in Journal > Layouts > Category in any position you want.
Best Regards.
Hello! On the quick-checkout page, at the section “COUPON / VOUCHER / REWARD”, if you add a coupon/voucher, it works fine, and the coupon/voucher appears at the payment part, but there is no message like “Coupon added successfully” at the same section (COUPON / VOUCHER / REWARD). It would be nice if some success message appears, to inform customers that the code was added (at the moment, it only appears an error message if you add a wrong coupon, but a success message would be good too). Thanks.
Hi, thank you for your suggestion, we’ll consider adding such message in the near future.
Best Regards.
Thank you, Best Wishes!
how to move category text and image to bottom of category page? I know it’s simple but I been trying to figure it out for the last couple of hours. Thanks
Hi, that isn’t possible with built-in options but may be with some custom code, please file a ticket on our support page and consult with our developers.
Best Regards.
Hello, My opencart v3.0.2
Uncaught exception ‘Twig_Error_Loader’ with message ‘Unable to find template “journal3/template/common/footer_top.twig”
Error 1 : https://ibb.co/nwzxh7Z
I did download Journal3 version, but not file “footer_top.twig” and “footer_rgiht.twig”...
Orginal file : https://ibb.co/QFP1Msg
I do modification clear adn reset.
I solved. Thankyou
Hi, that error is not theme related, there is no such file in Journal nor the default Opencart theme, your issue is most likely related to a third party extension or other theme you have installed which looks for that file in wrong directory.
Best Regards.
I’m using the demo 5 dark theme. The font must be black so its not visible.
Thanks
Hi, your image is not working…but that should be controlled from that Blocks typography style, which is usually global in Journal > Styles > Typography > [Active Style] > ... or you you can create a custom style and apply it on that block only.
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, it is not working well with my site, the opencart I am running seems to be customize by sellerkart. So your theme does not seem to work with it.
Hi, Journal works with the original Opencart release, we can’t know what other modifications may have been done to your system, please use an original Opencart version.
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
OK. I will contact you from the support page to see if we can make this work. If not I would like to get a refund.
Everything looks fine but module sliders is not changing after i click save its load and load but not saved
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hello! I have 2 questions: 1. My store have too many subcategories, how can I add pagination to subcategories grid? 2. How can I write minimal price of products in a category below its name? Maybe I should add some code to theme files or use some additional module?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Can i add a second row under main menu? (I have many item to insert).
Hi, the main menu in only meant to be displayed on a single row. You should keep it with fewer top level items and use mega menu dropdowns for a better laid out structure.
Best Regards.
how can i use default opencart checkout instead journal quick checkout. My payment is giving error with your page.
Opencart 3.0 theme 3.0
Hi, you can activate the default Opencart checkout from Journal > Skin > Checkout.
Best Regards.
first thank your quick reply. But both checkout i m getting these error.
Is this theme releated issue or payment module?
proxy_fcgi:error [client 31.223.84.124:37270] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Exception: Error: Could not load model extension/payment/iyzico! in /home/.../public_html/system/storage/modification/system/engine/loader.php:97Stack trace:#0 /home/.../public_html/catalog/model/journal3/checkout.php(609): Loader->model(‘extension/payme…’)#1 /home/..../public_html/catalog/model/journal3/checkout.php(257): ModelJournal3Checkout->payment_methods(149.068)#2 /home/.../public_html/catalog/model/journal3/checkout.php(81): ModelJournal3Checkout->sync()#3 /home/.../public_html/system/storage/modification/system/engine/loader.php(256): ModelJournal3Checkout->init()#4 /home/..../public_html/system/engine/proxy.php(47): Loader->{closure}(Array, Array)#5 /home/.../public_html/catalog/controller/journal3/checkout.php(92): Proxy->__call(‘init’, Array)#6 /home/.../public_html/system/storage/modification/system/engine/action.php(79): ControllerJournal3Checkout->index()#7 /home/.../public_html/system/storage/modification…’, referer: https://mydomain.com/
I m going to extend my support but before doing need to learn can i solve the problem or not.
Thank you.
Hi, that error doesn’t seem theme related, there is a problem with iyzico payment, please make sure everything works fine when using the default Opencart theme first.
Best Regards.
Tested mate. its working with default theme.
We’d have to investigate your setup, please file a ticket on our support page and consult with our developers.
Best Regards.
Thank you. i do.
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