679 comments found.
hi, i bought you product with version 3.8, but documention inside is for 3.0, i was unable to install demo sample
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
Hi, I wrote on support, I look forward from you, thanks
OK sure!
It’s midnight here. My supporter team will reply to you tomorrow. Thanks for your patience!
hi, i installed kuteshop elementor for testing, but it cannot download demo data (no pictures). can you fix it please?
Pls submit a ticket. Thanks
i want to test kuteshop elementor first with demodata please, if it is ok, I will renew my subscription
so, can you fix it please? 
Hi,
it is not a bug. But I can improve the importing function for the Elementor version. So it can import the sample data to show exactly product images like my demo. However, you still can use the theme now. It does not effect to any functions of the theme.
It relates to the sample data for Elementor version only. Thanks
documentation link not working. Trying to see how easy it is to setup before purchase
Hi jocsan46,
We are updating the server, that is why you can not access the link. Please send a message to my email: kutethemes@gmail.com. I will send you the documentation package, so you can check and see how it is easy to setup.
Many thanks!
Hi, I wrote some questions on support, I look forward your answer.
OK sure! pls following the ticket. My supporter team will reply to you. Thanks for your patience!
I bought this theme KuteShop. But on the download section of “https://themeforest.net/downloads” only theme: KuteShop Version 3.6.6. Can I need to update to the version V.3.6.8? Please update to the latest version on the web: themeforest.net
alo
Hi,
The theme is automatically updated. So do not worry. It is small fixes, we will upload the updated package very soon.
BTW: we have just added the Elementor version for the homepage #01. You can try to use it…
Thanks for your patience!
Hello, I want to buy this theme, but I need your support for installation and customisation of this theme free, if possible, I need this https://kuteshop.kute-themes.net/
I need translation too, for arabic, russian and azerbaijan, english, main language Azerbaijan language
How much does it cost, please inform me
Hi,
If you buy the theme, I can help you to setup free the theme for your site
Then You can setup the WPML to configure for multi-languages for your site… You can search and buy the translation packages for languages…
I bought this theme, please help me for installation.
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
Hi, I wrote through ticket, but I have not get answer, please support.
Hi,
My company had a short holiday for travelling. We are back at work today. My supporters are replying to clients’s tickets.
Many thanks for your patience!
hello, your theme have a schema problem in blog post. error is on:BreadcrumbList please fix for all of memebers
Hi,
Is it being showed on my demo? let me double check my theme. Thanks for your comment
I do not see it. Please take a screenshot. Thanks
OK thanks. Let me check
Hi, it’s been a long time coming and this error is causing a lot of SEO problems. Don’t want to give a new version?
Hi,
It was fixed. You can update it
can’t access the demos through the ovic plugin, is there any issue?
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you
It is very difficult to get you guys support. It seems that your team does not want to support honestly. This is one week now and until now 0% output from your team. If anyone think that I am wrong; he can follow this ticket and he will judge himself.
https://support.kutethemes.com/topic/show-topic/68625?page=1#reply-68795Hi,
You can send me an email to kutethemes@gmail.com then we can discuss easier via paypal. And do not forget that: today is weekend. Hope that you understand. Thanks
Dear….. Your team asked my to come online on skype…I came online on skype by leaving my all tasks. Then, your team disappeared. Other than weekend, my ticket is opened since May 25 and until I m not able to install your theme. I am sending you email also as per your request by hoping my issue will be resolved. Anyone can read complete thread and he can judge himself who is at fault…...
Hi,
My supporter contacted you via Skype. Let discuss there for more detailed… Thanks for your patience!
Hi, there are two major issues in support I m facing: 1. Support person will never reply on same ticket in less than 24 hours. He will always take one day. 2. Once my ticket get updated; I will never receive Email Notification.
Ticket Name: INSTALLATION DOCUMENT Kindly support dears.
Hi,
Ok let me double check the system to assure that: buyers can get an notification email when supporters reply their tickets.
I have just told with supporter about your ticket. Pls follow it
Thanks for your patience!
You will get reply only first time. After that, whenever same ticket will be updated by you; I will never receive further email about that ticket.
Thanks for checking my ticket. I am waiting response.
OK, let me check
Hi, I did not receive email notification again on your update on my ticket thread. Kindly fix it as it take a lot of extra time and again and again checking support for ticket updates.
Also, I m stuck in installation since last 4 days and struggling with you guys. There is no process written for increasing upload size limit in your documentation. Kindly add that in your documentation also. Kindly do not delay my ticket after weekend and fix it now as I am already struggling since last 4 days.
Hi,
Could you check the SPAM box of your email?
Dear…there are no emails even in SPAM also.
Hi,
That’s strange! I tested some times
Hi, There are muliple demos in your theme which demos support Multiple Vendors so that I will check them accordingly…..
Actually if you mention which demo numbers I have to go through….it will help me a lot
Hi,
My theme supports multi-vendors. It means: all of demos supports multi-vendors
Hello, This item doesn’t have 15th theme data. where would i find that. Also there is only one theme is shown on import. why is that. All are in my localhost
Hi,
I do not split the sample data into smaller packages. The theme allows you to import all of the sample data for the demos. You can select which sample data of which homepages that you would like to setup…
More detailed or more help, pls submit a ticket. My supporters will guide directly for you. Thanks for your patience!
Hi, I have gone through your product completely. But, you have not properly mentioned which theme is multi vendor. Could you please mention which theme is multi vendor and how it will look like?
Hi,
Please check one my the demos: https://kuteshop.kute-themes.net/ then click on the vendors pages under the SHOP menu in the main menu. Thanks!
Do all Demo support Arabic?
My theme supports RTL languages. About the new homepage ( homepage #15) we updated some weeks ago. We will update RTL for this homepages very soon!
Hi, I have already one website of Ad Classified which is wordpress. Is it possible that I will integrate with ur this theme with my website. When user will go to home page; he will be able to see current website; and when he will go shop button; then all of your theme functions will work.
Hi,
Kuteshop is a WP/WooCommerce theme. You can setup it for your shop’s site. It should be an independent site. Is that OK?
Hello
I have installed the theme, but am having issue importing the sample data.
Am getting an error message “invalid sample data”.
Please help.
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thank you very much!
I have posted a ticket over 10hrs now no response, pls i have deadline to deliver
Hi,
You submitted the tick at midnight my time. OK, let me check it now. Pls follow the ticket then. Thanks for your patience!
hi, does the header/menu float on mobile? do we have mobile layout with floating bar for cart and other vital icons?
Hi,
We can help you to update it for your site but it is a customized work. Is that OK? Thanks
Hi, I bought this theme sometime back. I wanted support for 2 basic things.
1. Once I search for product on the search bar, it doesnt display the result with images, name as seen in the demo 2. On my menu, i want the vertical menu to automatically display. could you help with the css to fix this.
Thanks
Hi,
Many thanks for your purchase
Please login here: https://support.kutethemes.com/login then submit a ticket. Our supporters team will support directly for you.
Do not forget to send us the admin login plus one FTP account.
Thanks!
Thank you for your swift response. I have just sent you all the details.
Hi,
Where did you send pls?
I just sent an email to you on kutethemes@gmail.com
Hi,
We do not support via email. Pls submit a ticket. Our supporters team there to help buyers.
Thanks!
I tried to raise a ticket, but it told me my support period has expired. Is there any help that can be rendered. as its just a minor css issue. Please
Hi,
You bought the theme from 4-5 years ago. So you need to extend the support. it is the customized things too… not from the issues of the theme.
This is the terms of TF. Hope that you understand.
Thanks
P/S: we do not support via email. Just via the support system. Thx
hi. I am waiting for new version kuteshop with elementor. But for now , how can I move complete customised kuteshop with elementor to other server ? (same domain, for performance reasons). How to proceed in order not to break things?
Hi,
Indeed, it is a new theme. So you only need to setup it. It does not effect the main things of site but with the things that you customized, you need to re-do in the Elementor version. I have just completed one new theme with Elementor and be going to upload it within a couple of next days. If you would like to see, pls send me an email to kutethemes@gmail.com. I will send you the link for checking…
Regards
Hi, when is the elementor version of kutetheme ready please?
Hi,
I have just completed one Elementor theme and have uploaded it on Themeforest. I am waiting the feedback from them. Would you like to check it?
Perhaps, I will start working on Kuteshop from next month then it can be done the first homepages within 2 weeks.
Thanks for your patience!
Yes sure i can check it. I am waiting for kuteshop, demo1 (the pink one), it should be nice when you can do it it in 2 weeks!!
hello, when is kuteshop demo-01 with elementor ready?
Hi,
I will release it next week. Maybe, one week from today. Thanks for your patience!
Thank you very much! I can hardly wait
Hello, you promised is the new theme demo01 with elementor to be ready for today. Can we download it?
Hi,
We need a couple of days to complete it. Thanks for your patience!
Thank you. Is it finished by now? Can I download it?
Hi,
I am inputting the information for new demo. Then I will make a setup-package. I will try to release it today. Thanks!
thank you, please keep me updated!
is it released?
Hi,
Let me package it.
You can check my new theme with Elementor here: https://themeforest.net/item/armania-elementor-woocommerce-theme/26743715
Thanks!
hi, thanks. Armania is a nice theme indeed!! But for my webshop I used and prefer kuteshop demo1 style. How can i download the new elementor kuteshop demo1 package?
any update or news?
Hi,
OK, it is done. Let me upload it
Thanks! How can we download it?
You told me time after time that kuteshop demo1 is ready and you would upload it, but you never uploaded anything! Please upload it now.
Hi,
I have just gone home after travelling. I have the setup-package here and can send you via email. Send me an email to kutethemes@gmail.com, I can send it to you. Tomorrow my staff will upload it. Thanks
