1617 comments found.
Hi,
I would like to know if your theme is compatible with the WP Bakery plugin?
Best, Vitor
Hi,
Thank you for purchasing.
You can use WP Bakery plugin if you want to. However we would recommend to use theme content builder instead in order to create all pages you saw on our demo site 
Hi, I’m trying to have a menu (called “DEF”) on all desktop&mobile pages except that on “menu” page, where we want to have a different menu (called “Menu digitale”).
For doing this we set “def” as “primary menu” and “Side (mobile) menu” in “apparence -> menu -> position” and we select “menu digitale” in “Page Menu (Optional)” section of the page editor. All works fine except that in mobile “def” is still showed (and “menu digitale” is not). How can we fix it? If a set “Page Menu (Optional)” as “menu digitale” I expect that is used in both desktop&mobile version
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Ok, surely
Position 1
Position 2
Page
As you can see in “position 1”, I set “DEF” menu as default menu for primary and mobile site. As you can see in “position 2” I set “menu digitale” for no one but, as you can see in “page”, I set “menu digitale” as menu replacement for one specific page using the field “page menu (optional)”.
If a navigate the page “menu” in the browser in desktop mode, I correctly see the “menu digitale” primary menu. The replacement works. But if I navigate it with a mobile browser I’ll see “DEF” links. It seems that the replacement doesn’t work in mobile mode.
NB: in this moment the mobile menu is rightly showed because we’re using a 3th part plugin for that, but we’d like to use only your “page menu (optional)” plugin.
Thank you for info.
Did you mean, you want to also make selected menu for each page apply to mobile menu as well as desktop one?
Exactly: if i assign a specific menu to a specific page, I expect that this menu will be used for both desktop and mobile version.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site and make this change for you.
Also please let me know ticket ID so I can help you quicker.
Hi ThemeGoods,
first of all I want to thank you for this great theme, really enjoyed making the web with it.
But now I need an advice – I made the simple page with your theme and now I want to add Delivery page to it (possibly the same as https://themes.themegoods.com/grandrestaurant/demo1/delivery/).
Is there some easy way to import this Delivery page to my web? Is this delivery made with woocommerce, or how it is made? I can’t find it in predefined possibilities in page creation…
I don’t want to break my present page, just import this single Delivery page to it and set it according to my needs. Maybe there is some manual or source, which I can learn to be able to add this delivery page, but I can’t find it…
Thank you really much for your time.
Best,
Petr
Hi,
Thank you for purchasing.
It’s made with Woocommerce plugin. First you have to install Woocommerce then follow the plugin setup instruction to create all required pages. Then you will find its shop page one you finishing setup process.
Hello Support,
the google maps section (under Coming soon tab) in the theme options is missing. 
so no way to enter the google api. Please advise.
Hi,
Thank you for purchasing.
There is no coming soon tab for our theme setting. Are you sure you didn’t mean other plugin you are using?
Also you can enter Google Maps API to our theme setting options. If you couldn’t find it. Please update to the latest version of theme.
Here is instruction about how to update theme http://themes.themegoods.com/grandrestaurant/doc/how-to-update-the-theme/
Good Afternoon, I purchased this theme last week. It’s beautiful and easy to customize. I am having a few opportunities. 1. Is there a Maintenance or Coming Soon mode? 2. Although the page builder is easy to use Can I turn images into clickable links? Is this theme compatible with other visual composers + page builders? 3. Can I add instagram as a widget?
Hi,
Thank you for purchasing.
1. You can use for example this plugin https://wordpress.org/plugins/coming-soon/
2. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
3. You can use other page builder ex. Elementor, Visual Composer. However in order to create pages you saw on our demo sites. You have to use our theme content builder to create page contents.
4. You can use for example this plugin https://wordpress.org/plugins/instagram-feed/
Hi there, I’ve had this theme for about a year now. I’ve updated it, but when I go to add a section on the page it will not work for me at all anymore. I need to add another menu page. Can you please help.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Done! Thank you.
Thank you. We replied your ticket. Could you please continue there. Thank you for your patience.
1 – Can the reservation support multiple locations?
2 – Does the delivery have a limited radius?
3 – Does your food delivery support multiple restaurants w/ different menus?
4 – Can I install it together w/ my current theme or do I need to re-do all the website again?
Hi,
Thank you for interesting.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
You will have to re create page content from old theme. But you can use old WordPress post content.
Hello there, is it possible to connect to all the payment providers supported by woocommerce? On you theme page I only see the option to connect to American payment providers.
Hi,
Thank you for interesting.
Yes you can install Woocommerce add-on to support specific payment gateway option.
Hi,
All the image galleries on our website: https://larive.co.za has stopped working after we updated WordPress and the Grand Restaurant theme to the latest versions.
I have checked the back-end and all the galleries are still on all the pages. And all the individual galleries are all still showing all the images. I’ve even tried to duplicate some of the image galleries on the pages to see if it would work, but no success.
There are 6 pages with galleries on our website are the following: https://larive.co.za/master-bedroom/ https://larive.co.za/upstairs-room-1/ https://larive.co.za/upstairs-room-2/ https://larive.co.za/yellow-room/ https://larive.co.za/blue-room/ https://larive.co.za/pink-room/Please advise on how I can fix this error?
Kind regards, Suzanne
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi ThemeGoods,
My support for this theme has expired. The image galleries on my website has always worked, but since I have update WordPress and the theme it has stopped working. Is there there perhaps a bug in the theme? We also update the website’s PHP to the latest version 7.4, would this have cause a conflict with the image galleries?
Kind regards, Suzanne
There are multiple theme main script files. For example https://larive.co.za/wp-content/themes/grandrestaurant/templates/script-gallery-flexslider.php?autoplay=0&caption=0&timer=5&height
It returns 404 not found on your server which causes the issue. Could you please contact your webhost and ask them to check your server setting & .htaccess please. It’s your server related issue.
Quick question: why is PHP script execution happening within the theme folder?
The website’s security software was blocking PHP scripts being executed within the themes folder. We’ve allowed it for now and this has fixed the issue.
pre-re-sale question. if i choose open table for reservation, do i have to pay a ‘personal’ subscription? what comes with theme exactely?
Hi,
Thank you for purchasing.
No there is no subscription fee when you purchase our theme. It’s only one-time fee.
can you please tell me how Open Table works with theme? I bought theme and i’d like to re-buy it but i don’t know how to set open table for reservations. thx
Basically you need OpenTable account and you can connect theme booking option to your OpenTable calendar.
The mobile menu of my site – jamski.co/our-menu seems to be showing a different menu compared to what i can see on the PC, please can you advise how i can fix this issue please
Hi,
Thank you for purchasing.
I checked your site and I can see they had the same menu items already. Am I missing something?
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
The mobile version of our site is quite different from the PC version, its also zoomed in and cant be zoomed out to see the menu fully. it only shows prices, please check on a pc and mobile phone to see the difference
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
The menu – jamski.co/our-menu – when you view it on a pc is full width, when you view it on a mobile device, it has cropped out some part, the front page is fine, just the menu page. please find links to screenshots below.
https://ibb.co/72KgHQ1 https://ibb.co/myPd9tt
@media only screen and (max-width: 767px) {
.one {
margin-left: 0 !important;
}
}
Thanks for the assistance, i’ve done that but i still cannot see the name of the menu items, please take a look in the attachments menu – https://ibb.co/SRx7bW4 mobile menu – https://ibb.co/H4n9sQT
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I tried it says support has expired. how else can i send the login? here’s what i wrote:
There is a problem with our site – jamski.co.
- the mobile version of our menu – jamski.co/our-menu its not displaying the images or name of the foods on the menu on a mobile device
- the product items on the mobile version of – jamski.co/our-menu is different from the product items in the PC version of – jamski.co - the 3rd and last group of menu item – “side orders” disappears completely just before you scroll to the bottom of the page, please help.
Why are you ignoring my messages and reply other people after me?
Really sorry for the delay. Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check it for you.
hi when i use the on mobile phone not scroll down please see the website https://chui-sa.com/ i think the problem on slider
Please can you assist me – whenever i click “order” in the menu list, it takes me to the product page, i would like it to load a popup on the page instead.
Hi,
Thank you for purchasing.
Yes order button will link to product page so customer can make a purchase there as you can see on our demo site too.
Is it possible for it to load a pop up instead so the customer doesn’t have to go back to the previous page to order more
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: WP kraken
Hi very nice theme, but the price for the menu the price is taking approx value how to disable this feature?
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Also could you please provide URL of page you mentioned please.
why i am not get any support i ask you before 3 dayes please sir help me here
I need to change the word “ORDER” in german like “bestellen”. But I can’t find PHP-Side. Could you please advise, where to find. Attached a screenshot, to know, what I mean. The word ORDER is in the menu-post, if you hit an Order-URL.
Many thanks, Andreas
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
I need to change the word “ORDER” into “BESTELLEN”. Menus Items are orderable if you take a WooCommerce Link into it. The word ORDER is english. I would like to translate it in german.
https://www.dropbox.com/sh/2vu5tjoh1epg7sn/AAAFXLhNbssJvtx5b4-l-RSua?dl=0Thanks for your help, Andreas
Thank you for your info.
For that part you have to translate the plugin “Grand Restaurant Theme Custom Post Type” string.
hellow i want to solve the this problem rtl the plugin not working as you told me Yes you can use this plugin https://wordpress.org/plugins/wp-rtl/ for RTL languages support.
Hi, I can’t scroll on the slider: www.test.donrigatoni.com
Hi,
Thank you for purchasing.
Could you please provide video screencast of issue you have please. I tested your site and I can scrolling through slider and other website contents.
I am so intersting for your theme and i want to know if the theme support for rtl and support also multilanguage
Hi,
Thank you for interesting.
Yes you can use this plugin https://wordpress.org/plugins/wp-rtl/ for RTL languages support.
they error when i want import demo
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can install theme and demo content for you.
Could you please also let me know which demo you want to import please.
Can I upgrade my WP to 5.4. without issues?
Hi,
Thank you for purchasing.
Yes our theme support the latest version of WordPress.
Perfect, thank you for the reply!
