238 comments found.
I sent you an e-mail yesterday asking for help. I have a problem with the header settings after updating the theme and a few others. When can I expect your help?
Hi.
Replied via email.
Best Regards
Hi,
2 queries for you about the theme.
1. Just updated to the latest version, and looks like the svg assets are no longer well referenced. Inspecting the broken svg items in the live page, I see the below, which is clearly a mis-referenced resource – how to fix this?
2. As I’ve amended a few php files in Arlo Core plugin, I was wondering whether there is the possibility to take advantage of the child theme (adding them to the child theme and including the reference in the functions.php file)? If so, do you know what piece of code I should add to functions.php file?
Thanks
Hi.
Please update Arlo Core plugin too.
Best Regards
Thanks for that, problem described in query 1 is solved, actually I should have thought of doing it myself.
How about query 2? I have edited some of the .php files of Arlo Core plugin and it’s currently not easy to update the theme and the plugin whenever a new update is available.
Hi, are the images included?
Ok thank you.
Hi, I’ve got the problem with adding video background to the “Interactive all” widget. I add local video link, and… nothing happens – white backgroud. Could you help me, please?
Hi.
Send us your dashboard credentials with website URL. We’ll help you. Our support email: frenifyteam@gmail.com
Best Regards.
Hello, How I install your ‘split screen’ or ‘interactive 3’ demo on my website? I have already import ‘all.xml’ file in the xml folder.
Hi.
Thank you for purchasing our theme.
If you have already downloaded the demo content, just set Home Split as homepage in your Dashboard -> Settings -> Reading.
Best Regards
I did it. I got the split screen demo now. but the menu on the left is not work. Where can i changed it? I set up a new menu, but only the header comes out, and the big menu on the left doesn’t come out when I click. There is no response.
Go to Theme Options -> Trigger – > Select Menu and choose your menu for trigger menu.
thanks. and I tried put my categories on the trigger menu. But i can’t see that. Can’t i change the trigger menu?
Please send us your dashboard credintiials. We’ll help you.
Send to this mail: frenifyteam@gmail.com
thank you for your help
The landing page, I mean ‘Home Split’ page. I tried to put my posts. And the typography(Korean) is broken. How can i solve it? Where can i change font?
I have sent you file. Please download and replace that file, and check it.
Which folder is it in?
plugins > arlo-core > shortcode > widgets
Is it in ’/html/wp-content/themes/’? I can’t find it
html/wp-content/plugins
I did put the file on the folder But still see my titles as question marks.
And I want take out my menu on header like your demo. Where can i do this?
I am sorry for lots of question
Just a moment. Please don’t do anything with your dashboard during the process.
OK
1. Korean language integrated to split screen shortcode: http://kirup.dothome.co.kr
2. We have done it for you.
thank you again. but the menu text is still at the top. I want have only trigger menu
And I found out I have only 5 xml files. (all, personal1~4). Where are the 4 new portfolio single demos?
Hi.
1. Edit your menu items and clear description content
2. All portfolio Single Demos are in personal demos (1-4)
Best Regards
The Header, I removed the menu at the top but still has the message ‘No Menu Assigned’.
Just choose your menu as main and mobile menus in Dashboard -> Appearance -> Menus
after i imported the personal 3 demo, it looks scattered in my webpage , i want this particular demo (https://arlo.frenify.com/demos/personal3/)
here is the link to my homepage and see what am talking https://epic.swiftglobalexpress.com/
here is the link to my homepage and see what am talking https://epic.swiftglobalexpress.com/
Hi.
Thank you for purchase our theme.
Please send us your dashboard credintiials. We’ll help you.
Send to this mail: frenifyteam@gmail.com
Best Regards.
i have done that ,
you can help me re install the theme especially this design personal 3
https://arlo.frenify.com/demos/personal3/I keep getting “Failed to import Media “xx” Any ideas how to fix this? I changed all the recommended PHP configuration limits.
Hi.
Replied via email.
Best Regards
Hi, I can’t install Redux. I receive error: cURL error 28: Connection timed out after 10001 milliseconds. Can you help me, please?
Hi.
We have already removed Redux Framework from our theme.
Best Regards
I would like invite you to cooperate with our new brand item. WordPress Booster by Ads Pro is a marketing tool for traffic multiplication (High Quality Traffic generator).
Arlo’s customers will be able to get more further points for advertising (additional 1000 points – using purchase code). We will promote your theme in the Purchase section: https://pasteboard.co/Jd5gO8C.png
Let me know if you want to include WP Booster in your package. Release date: 21.06.2020 Limit of themes: 100
AMAZING looking theme and Demo$!! Curious any way the slides can auto rotate on these awesome demo openers https://frenify.com/envato/frenify/wp/arlo/1/interactive-vertical/?nav_type=one_line&nav_skin=nonelight&one_line=left:trigger.logo,right:helper&width=full https://frenify.com/envato/frenify/wp/arlo/1/interactive-list-horizontal/?nav_type=one_line&nav_skin=nonedark&one_line=left:trigger.logo,right:helper&width=full# and how customizable are the mobile menus (LUV the desktop styles!)? Hope to buy ASAP!
Hi.
These are interactive sliders, they were created specifically for hover and animation (interactive).
We are always working on this theme.
Best Regards
Ok, if you ever add auto scrolling options to that amazing openers (so they can animate on mobile view) pls let me know and are there any custom mobile menu styling options (like having text centered, background image upload option, different animations than just drop down menu reveal? AMAZING theme and demos!
Hi.
Thank you.
We will consider about that.
Best Regards
Hi, I’ve been using your theme and im happy with it, testing it with gtmetrix.com show an error, could you help me troubleshoot it please ? It says :
The following requests are returning 404/410 responses. Either fix the broken links, or remove the references to the non-existent resources.
https://www.jaid.fr/bodyHave a nice day.
Hi.
Thank you for using our theme.
It’s because you have not this page: https://www.jaid.fr/body
Please, create a page with this permalink.
Best Regards
So the “Shop Page” and “Shop Single” don’t appear as options after I’ve imported the xml demo. How can I activate those pages?
Hi.
Thank you for purchasing our theme
Please, install WooCommerce before you upload a demo content.
Best Regards
I already had WooCommerce installed before purchasing and installing this. That wasn’t the issue. I actually went ahead and downloaded the latest version today and tried it out in a new instance and it seems the “shop” page looks better now as far as styling goes. I also need to know how to implement the hamburger menu show in the demos.
Hi.
Send your dashboard credentials to our support email ( frenifyteam@gmail.com ) We will check it out as soon as possible.
Best Regards
Hi.
Thank you for purchase our theme.
File is located on this path: arlo-core -> shortcode -> widgets -> frel-services-numbered-modern.php
Best Regards.
Hi there, I’ll start by saying the theme is real good! I have to customise a couple of things for my use case though, so I’d like to hear your recommendations – for example, if I was to add an image to “Services Numbered Modern” module, what php file would I need to edit? Would it be better to edit some file of the Elementor plugin? Thanks
Thank you, found it!
looks STUNNING!
Thank you 
Hi, is it really working? when importing XML to WP it gives me full errors. All is good with my web provider..but I can’t install Arlo properly for hours..
Hi.
Thank you for purchase our theme.
Please check out your PHP CONFIGURATION MINIMUM LIMITS:
memory_limit – 96M
max_input_vars – 3000
max_execution_time – 600
post_max_size – 32M
upload_max_filesize – 48M
allow_url_fopen – ON
Then send us your dashboard credintials with website URL. We’ll check it out. Send to this mail: frenifyteam@gmail.com
Best Regards,
Frenify Support Team
This helped! Thank you! Last question, can I use also DIVI for customisation or only Elementor?
Hi.
I am glad to hear that. Unfortunately (more precisely to happiness), all our shortcodes were made for Elementor Page Builder with many options.
Best Regards
Hi, Are you sure. All demos are available to use because I got only this massage (Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.)
Best Regards
Hi, are all demos available? Do we have something like a demo after buying, installing the template and inserting it? Thanks
Hi.
Sure. All demos are available to use.
Yes, please read here about how to download a demo content: http://frenify.com/envato/frenify/wp/arlo/doc/
Best Regards
Hi, I’ve got pre-purchase questions. First one – what technology do you used for ‘Split’ demo? I this some kind of the slider, or just normal rows with photos and text? Second question – can I easily change color schema in ‘Interactive Demo #3’ to white background and black letters?
Hi.
Thank you for interest our theme.
1. All elements are bulid with Elementor Page Builder.
2. This is just normal rows with text and photos.
3. All elements have color and typography options. So you can edit them easly.
Best Regards,
Frenify Support Team.
Thank you for the answer. Can ‘Interactive Demos’ elements link anywhere? For example: to the pages or to images.
Yes of course. You can direct it to portfolio single page.
Only to portfolio single page, or just anywhere?
To the Blog post, portfolio post and custom posts.
Having a couple issues related to portfolio items: the first thing is, on the front page I’m using the “Portfolio with category filter” element which looks and works great, but there doesn’t seem to be any way to control how many portfolio items are displayed. I’d like to do more than 6. Second thing, on the actual portfolio page, for some reason when I change the category via the dropdown box, the correct portfolio items are displayed but the featured images are missing. They show up when I initially load the page
Hi.
Thank you for purchasing our theme.
1. Just edit this Shortcode and you can see this option.
2. We will fix this issue in next update soon
Best Regards
For 1: can you elaborate on how/where to do this?
Please contact us by frenifyteam@gmail.com