10589 comments found.
Hi after updating the theme to houzez 2.0.8 my website is all broken can you help me ?
Hi,
You are updating from old version to Houzez v2.0 which is totally new theme so you need to follow these instructions https://favethemes.zendesk.com/hc/en-us/articles/360041699952-How-To-Update-Houzez-2-0-From-Old-Versions
If you not able to update then send website link and admin login to our team at https://favethemes.ticksy.com/ they will update theme for you.
How do I verify the email after registration on the register page
Hi,
Kindly renew your support as I am sure you can understand that providing technical support takes time and efforts which results in a significant cost for the business. Consult this guide to learn more https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Once you have renewed the support then create a ticket and we will help you.
Thanks & Regards
Pre-purchase question:
Is this possible to create this kind of layout with houzez? https://www.alveoland.com.ph/our-properties/tryne-enterprise-plaza/For property detail page?
yes
no by default, you have to overwrite existing layout with this in child theme
Hi team,
I have placed a limit of 5 images uploaded for new property inside theme settings. But there is a bug which is as follows:
“If a user uploads 5 images and then decides to remove 1 image and place a different image it shows error for limit, even though there is only 4 images showing in uploaded container”
Do you have any advice on how to fix this?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
No problems, just submitted it now. Really appreciate the fast response.
Hello
Is the price range slider still included in the current version? The one seen here https://demo13.houzez.co/Thank you
Yes, it is include, you can enable/disable in Theme Options
OK Thank you
The current template I am using allows me to add agents to their agency plugin but if I want to assign a property to an agent, I have to create a user account for that agent so they can edit the property. Is there a better solution to this scenario in your theme?
Thank you
If you want agent you mange(edit) properties then you have to create user with agent role.
Thanks for the quick response
Is it possible to create a plugin to make a one click (with a few pre-selected options) and turn the agent (from your agency plugin) into a user with the necessary privilege to be able to manage their properties. It would find the properties they are assigned to and give them access to edit.
This way we don’t have to create a user again after we have already created a profile via the agency plugin.
I think this would be a great tool
Thank you
It is possible but have to do customization to achieve it
Thanks for your response. I was suggesting if you could make that tool/plugin in the future.
Thank you
ok we will
Thank you
Hello, currently the structure is: Country / State / City / Area, is it possible to add a new one, for example neighborhood, to show it like this: Country / State / City / Area / neighborhood ? thanks for your help
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Thank you
Hi – great looking theme! I need to be able to upload different PDFs to individual listings for visitors to download – is this possible as part of theme functions or do I need to build/plugin? If possible as part of theme, can I make it so only logged in users are able to download the pdf? Thanks!
Hi,
1. Yes, you can upload different PDFs for each listing.
2. Yes, you can make only logged in users to download PDF.
How can you customise default zoom for half map template? The inner theme settings do not work so I would like to know where this code is placed to change in theme files.
Also changing the ‘Default Map Zoom’ does not change anything.
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks
Failure to load content + currency switcher not working, and no one is responding on the support platform!
Hi, you opened ticket on Weekend and our team not work on Weekend. Today is Monday and you got replied 2 hours ago.
Good afternoon, The images generated by houzez that are 7 more than those generated by wordpress that are 6 more and make a total of 13. The question is the following, with only those of houzez, would the theme and wordpres work well? And if not, what are the essentials for everything to work correctly. Thank you.
Hi,
Kindly renew your support as I am sure you can understand that providing technical support takes time and efforts which results in a significant cost for the business. Consult this guide to learn more https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Once you have renewed the support then create a ticket and we will help you.
Thanks & Regards
Buenas tardes, Las imagenes que genera houzez que son 7 más de las que genera wordpress que son 6 más y hacen un total de 13. La pregunta es la siguiente con solo las de houzez funcionaria bien el tema y wordpres?. Y si no es así cuales son las indispensables para que funcione todo correcto. Muchas gracias.
Hi,
Kindly renew your support as I am sure you can understand that providing technical support takes time and efforts which results in a significant cost for the business. Consult this guide to learn more https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Once you have renewed the support then create a ticket and we will help you.
Thanks & Regards
On what link I can report bugs, so you can fix it in next update?
Thank you!
Do you need an IDX subscription for this theme to work with searching?
If you want to use IDX then you need it. If you don’t then you can manage all listings and search within theme.
Okay, does this theme support idxcellent from TheMLS?
Hi, we never tested it but it should work
Good day please is the theme compartible with http://www.ntreis.net/ database implementation ?
Hi, we never tested it with this
I have a problem with “Import Houzez Demo” function. This menu would not show up in “Apperance” menu. Could you please support me?
when will be the next update with when you submitting an ad without user there would be an option to put phone number ?
and if you a registered user you can update your phone number during submitting ad process ?
in next week
There is something I notice. There suppose to be a registration page for agents, agency and buyer to register or it was disable meanwhile can you send me a demo login check out the compare properties. Thank you
Hi,
Agents, agency, buyer etc can register but we disabled in for our demos. You can enable from admin panel.
If you want to see admin panel you can contact via https://houzez.co
Is it possible to have two search bars – 1 for keywords and 1 for location?
You can do using Houzez elementor search builder
Thank you for getting back to me. Is it possible to have two keyword searches at once? (1 for location keyword and 1 for title/content/description keyword)
No, it is not
Hi – can you please tell me what time and time zone your support is open? I’m waiting for a reply and am afraid to start working on my site if you are in there now. I don’t know what country you’re in, so I have no idea if I can continue to work on my site. Thank you.
Hi, i cannot see your any ticket https://tppr.me/JtRTp
Hi – my ticket is on houzez.co – someone was helping and changed my search bar but then I didn’t hear back. Thank you. It’s request # 1312. It’s very urgent. I just did an additional ticket here in case you can’t see that one – it’s 2421518 thanks
ok we check
Hello guys, How are you?
I sent 2 messages to you a while ago and so far I have not had an answer. I believe that the system feedback in the wordpress administrator is not working.
email: mfernandes72@gmail.com
You need to contact on support forum https://favethemes.ticksy.com/
