394 comments found.
Is it possible to change the “READ MORE” button? I want t replace it with a Image.
Thanks and regards!
Hi.
It is only possible with code customizations, that we don’t provide. You will need to make it by yourself or with 3rd-party help.
Regards, nK.
Hey nk!
Try to solve it but I cant: How can I put the Slider Revolution on the Mainpage? I know I can put the Sliders with the shortcut in any site I want but I dont know how to replace the Banner with a Slider in the Mainpage (Index)?
Hey.
You can select revolution slider using page metaboxes:
Regards, nK.
Thanks!
Hey! How can I deactivate in the mobile view the menu? I mean not the navigation at the top – I mean the menu left or right. It shows (mobile view) in the bottom of a site.
Thanks!
Hey.
I don’t quite understand. Where is the left/right menu? Could you show me a page URL or screenshot?
Regards, nK.
Sorry, my bad, nK! I mean the widgets. I have on the Desktop view via widget a text widget on the right of each site, but with the mobile view, the text widget (the content) is to long. Because in the mobile view, the Theme put the widgets at the end of the site (content).So I want to disable widgets from the mobile view.
Your theme (Youplay) contains outdated copies of some WooCommerce template files. Any update?
Hi.
We have added info about this WooCommerce notice – https://nkdev.info/docs/wordpress-themes-basic/faq/your-theme-contains-outdated-copies-of-some-woocommerce-template-files/
However Youplay theme will be updated in 1-2 weeks.
Regards, nK.
When someone register through Login With Ajax receive an email. Where can I modify that email? I should change the link and/or the page linked theme from the standard wordpress in an more complex one. Thank you.
It’s almost 48hours that i am waiting an answer for the ticket… i ll send again…
Hi.
Answered in the ticket system.
The woocommerce single product pages “add to cart” button just shows the price and no text. Customers do not know where to click to make the purchase. How can you change the text to “add to cart”?
Hi.
You can change it with customizations only. Change the PHP template or add custom CSS.
Regards, nK.
Demo pages do not load http://joxi.ru/E2pMPqJs7M94RA
Thank you for reporting to me!
Is there a plan to update the WooCommerce templates? 15 are out of date as of this writing. Thanks.
Hi.
We’ll check it in the next week and update the theme. Thank you for reporting to me.
Regards, nK.
Does this theme support / use Gutenberg?
Hi.
No, Youplay uses WPBakery Page Builder.
Regards, nK.
In the 3.3 version of this template, you have a video linked to an image in the gallery on the product page. Is this not possible on the 3.6 version? We can’t seem to figure out how to do it.
Hi.
Video in the product gallery available in HTML template only – https://html.nkdev.info/youplay/store-product-1.html
WordPress theme doesn’t support it.
Regards, nK.
Good afternoon! Tell me, does your theme support Google AdSense? And is it correctly translated into (Russian)? Thanks.
Hi.
The theme does nothing special for AdSense. You may use a 3rd-party plugin for it https://wordpress.org/plugins/search/google+adsense/
All strings use WordPress translation functions, that you can translate with no problem https://nkdev.info/docs/wordpress-themes-basic/theme-translation/
Regards, nK.
Hey nK i would like to completely remove the grey area of the most top part of the theme, where the main menu is located. We have lots of elements on the main menu, and it kinda interferes with the titles area of some pages (grey darkened part cuts text in half sometimes). How do i remove the dark tint ? Menu stays all the same and behaves the same, just would like to change the dark opacity feature to 0 as to not interfere with the page colors at all, make it blank of sort.
Hi.
If you want to get this small customization, please, create a ticket in https://nk.ticksy.com/ . But usually, we don’t provide customizations.
Regards, nK.
Hello there, If I purchase this theme, do I have your sql database and other asset to make the site is exactly same as all of your demo site ?
Hi.
All our themes come with demo importer https://nkdev.info/docs/wordpress-themes-basic/demo-import/ . It will import all posts, pages, widgets, and options. But all images will be replaced to placeholders (we can’t redistribute it).
Regards, nK.
Hi, it’s possible to remove left and right area so it could looks full wide website?
Hi.
Yes, with custom CSS.
Hi. I have a issues. When I select costum, the Scheme From dosen’t work
Hi.
It is working fine on our test servers. To get support, create a ticket here – https://nk.ticksy.com/
Regards, nK.
Hello, I purchased this product a little while ago and I stopped upgrading it because I wasn’t sure how it would react to the wordpress updates. Today I started to upgrade everything and I got all the plugins and wordpress updates to work, but when I tried to upgrade the theme, it said that it couldnt get the download link… So I re-downloaded the theme from envato themeforest and tried to do it manually via FTP.
Now I got it to work, but it reset some of my theme looks, like the nav logo, and a few other things. When I try to change them in the theme options, All the menus besides the top 2 menus are unresponsive. I cannot change or do anything with them.
I don’t think its necessary for me to purchase additional support, because this should be working, its a standard core part of the theme that I should have lifetime access to… What’s going on?
Hi.
How to configure themes auto-update – https://nkdev.info/docs/wordpress-themes-basic/themes-update/
Please, check all notices in the changelog. Start from the version from which you upgraded. https://nkdev.info/docs/youplay-wp/log/
If this will not help, I need at least to see your site URL.
Regards, nK.
Hello _nK, If i buy this product can i sell stuff on it via store with the regular license?
Hi.
Yes, you can. Until you don’t resell the theme itself, the regular license is suit you 
Regards, nK.
Since you said that the theme works with RTL, my question is do you support if we found any bug or issue?
Hey.
Most probably there are bugs in the RTL version, as we haven’t checked it for a long time. But, yes, we will fix issues, if you find something.
Regards, nK.
You’ll fix every bug? or I’ll face problem with ticketing and replying? I don’t have lot of time to wait for fixing and replying! please let me know before I buy it!
You will need to create tickets in our ticket system and wait for an answer with problem resolution.
As the RTL is added with a simple CSS, I think there may be only a small style bugs, which we will fix with no problems and send you small style snippets or updated theme archive (choose what you better prefer).
Hi.
Most probably one of your 3rd-party plugins enabled this toolbar. The theme itself doesn’t work with it.
This may be a BuddyPress option (https://buddypress.org/support/topic/resolved-removing-admin-bar-when-not-logged-in/), but also maybe another plugin.
Regards, nK.
Hello, I have purchase theme and also done with basic setup, but the issue is on my home page it is showing me Comment Section and I am unable to disable that…Its really not looking good.
http://tinyurl.com/yxvl33rxHi.
Please, try to disable comments using these instructions https://www.wpbeginner.com/wp-tutorials/how-to-completely-disable-comments-in-wordpress/#disable-comments-on-pages-and-posts-in-bulk
Looks like this is a demo data problem, will be fixed in the next update.
Regards, nK.
Hello, nk post carousel sometimes stuck, need to reload then works, this happens so frequently, please help to resolve this
Above issue generally occurs when we touch the carousel on mobile, after that slider stop working
Hi.
This bug will be fixed in the next theme update (in 1 week). Thank you for reporting to me.
Regards, nK.
Your theme do not work with the plugin “Change Quantity on Checkout for WooCommerce”. Link: https://bit.ly/32u3f7b. If i add something to cart then the ajax cart will display href contents, screenshot.. https://prnt.sc/puhgr0
I found an issue also with the WPML language selector. The selector do not work with mobile. The language sub-menu will not display (i have 2 languages). Sub.menu will display only on desktop version.
Hi.
Thank you for reporting me. Added in bug tracker.
Regards, nK.
Hello, I want to buy, just one query. I can see the login part in the menu but unable to see the Register process.
Hey.
Registration is disabled on demonstration pages.
We use plugin Login With Ajax for login and registration dropdown forms. See how it looks (images clickable):
Regards, nK.
