111 comments found.
Dear all.
from my previous message, i’m yet to get a response from you. i have just 6hrs to make any changes I need. At the moment its 45 min left, no responds
Hi.,
We replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
appointment add on and other add on and plugins i need detail and prices.
Hi.,
Thank you for your patience.
Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
Dear all.
It’s been 3 days, requesting for a support on my project.
Yet no response from your side.
Your delay is affecting my timeline and deliverable.
I have issues with the appointment section that needs urgent attention.
I bought the APP simple for that feature and review online.
If I have a well explained documentation
I won’t be bothering you with my solutions.
Hi.,
Please be more specific on your query (appointment section) with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hi, i sent an urgent reply to your email, kindly confirm and respond, Thank you
Hi.,
We are working on your issues. Please wait.
Regards., DesignThemes Support.
Dear all
I purchased your theme yesterday and I have been unable to update the demo importer and to show the demo display on the new site.
Below is the error I’m getting
Plugin not activated. A higher version of NeoCut Demo Importer is needed for this theme. Please update the plugin.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you.
Or
Please send your request to us directly at this email support@wedesignthemes.com
email has been sent to http://themeforest.net/user/buddhathemes for your support thank you
Hi.,
We have installed the theme and import the dummy data . Please have a look.
Thank you, we look forward to helping you!
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end 
Dear Buddha Themes,
We bought the Neo Cut theme and today we wanted to install the theme, and there is an error which show up this error message: ’’Neo Cut Demo Import required’’ and we updated it multiple time and it’s not updated.
Please let me know if you can help me in this matter All the best
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Please send your request to us directly at this email support@wedesignthemes.com
Regards., BuddhaThemes Support.
Hi
I purchased the theme in 2017. I did not manage to use them at all. I have found that theme sub-menus are not working at all. I will be appreciated if you could help me to fix the bug.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.Regards., DesignThemes Support.
please let me know refund process
Hi.,
We replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
another issue: trying to update services but services price not saving
Hi.,
We replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
shared FTP account but no update since yesterday, also same error as trying to update team members (image, name etc)
waiting for error solution
Hi.,
Your issue has been resolved. Please check it out – https://prnt.sc/t6s43y
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
yes you deserve 5 starts but please resolve my issues quick its taking too long
Hi.,
Your issues already resolved. Please check it..
Regards., DesignThemes Support.
please confirm about “Virtual queuing system” availabe in this theme?
Hi.,
Sorry this feature is not available in our theme.
Regards., DesignThemes Support.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, we can check and have a clear look form our end.
detail shared
Hi.,
Thanks !! Please check your mail.
Regards., DesignThemes Support.
These options include in this theme 1- Appointment Reminders email 2- Client appointments history 3- Appointment cancellation option (customer)
Hi.,
Thanks for contacting us!!
1) Remainder feature available for Staffs – https://prnt.sc/t02q36
2) You can view the reservation via Calendar – https://prnt.sc/t02r9n
3) Yes, you can get the notification via Email.
4) Sorry, this feature is not available in our theme.
Regards., DesignThemes Support.
Hi Ia m going to buy this theme but first need to confirm following point.
please confirm about these features.
1- Appointment Reminders email 2- Client appointments history 3- Appointment cancellation option (customer) 4- Social profile login option. (login with social profile)
Waiting for confirmation to processed purchase.
Hi.,
Thanks for contacting us!!
1) Remainder feature available for Staffs – https://prnt.sc/t02q36
2) You can view the reservation via Calendar – https://prnt.sc/t02r9n
3) Yes, you can get the notification via Email.
4) Sorry, this feature is not available in our theme.
Regards., DesignThemes Support.
Hi there, the images from your demo content are pixelated (like products and models), is this purpose because of copyright issues, or did something went wrong through uploading the files?
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Thank you, we look forward to help you!!..
Hi. I can’t import demo data. When I press the buttom nothing happens. What can i do? Thanks
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you.
Hello I have installed your theme but I am not able to install the demo data as it says the version of the plugin is old and if I update the plugin it fails.
Please help https://prnt.sc/sb4msh
Also the calendar in admin throw error: https://prnt.sc/sb4lmq
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hey there , i sent you a messege throw https://themeforest.net/user/designthemes
Hi.,
Your issue has been resolved. Please check it out – https://prnt.sc/s6p51o
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
Hello!
We have a problem with the import plugin. Before instal it says that is the version 1.1 and after that it says that is the 1.0 version and it is not compatible.
Can you gave me a solution?
Thank you.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi, I have installed this theme and demo data but the drop down menu isn’t working at all. Can you advise?
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hey, I’m having trouble importing a demo. The plug-in is upgradeable, but the upgrade is not subject to upgrade. Is it possible to download the current version of the plugin?
Hi.,
Kindly refer the below link for how to import demo data using Unyson (kindly watch the video) http://docs.wedesignthemes.com/dt_articles/import-demo/ Kindly refer the below link for how to update the premium plugins http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/Should you need any further information, please do not hesitate to contact us.
Regards., DesignThemes Support.
Thank you, I succeeded. However, the problem appeared on the page in the menu, the menu after hovering does not work.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
i send
Hi.,
We replied to your mail ID. Check it.
Regards., DesignThemes Support.
