114 comments found.
Hi ribeiroeduardo,
Please go to edit Homepage / edit row / Design Options / Change background image https://prnt.sc/shv6ia
I didn’t find it 
hi, how do i minimize redirects? https://prnt.sc/shxwtb
Thank you
Hi ribeiroeduardo,
Please create a new ticket on our forum: https://thimpress.com/forums/forum/starkid/ we’ll help you check it out.
I am having issues with the theme, however with your support there is no StarKid option to create a ticket? I want to send private details, not sure if forum has the option?
Hi boerewors,
You can create a new ticket here: https://prnt.sc/sgmsm6
I want to send private details: You can send it in the access information: https://thimpress.com/knowledge-base/send-sites-access-information/
Don’t worry, it’ll be protected.
Hello, I bought the theme and when I’m going to modify this error appears on the_content page
Below the link to see better. https://prnt.sc/se540qhow do i run this error?
Hi ribeiroeduardo, Currently, Elementor does not support Lesson and Quiz. We will try to fix this in the next versions.
Looking for information on the Internet, Thimpress are in charge of Learnpress, ask for help from their website since I bought the topic with you, and they tell me that they cannot help me with a mistake that Learnpress has.
If they cannot help me to correct the error, I prefer that they return my money and also pay very poor attention to the support they provide to their clients.
Hi ksepulvedas,
Sorry for your inconvenience. Please continue to discuss in our forum we will find the solution to the problem.
Thanks.
I answered this morning to the boy who told me that my request could not be supported. The day before yesterday, I sent you a print of the screen with the error and what happens. I await a response from you
Yep, we are checking it. Please be patient. We will do our best to support you and other customers.
Thanks.
I will be able to have an answer today to my request. I sent it yesterday and I still haven’t received a reply …
Hi ksepulvedas,
We are doing, please follow in support forum.
Thanks.
hi, please can you response my ticket #552697
Hi fe_xhf,
We’re checking it.
nvm
Hi hesam12,
I see you created ticket on our forum, we’re checking your ticket now.
Hi! Can you check my ticket please? I need help. Thank you! #549113
Hi violincika,
We’re checking your ticket.
Hello! I am trying to look at the demo/live preview for this theme and it doesn’t seem to be loading correctly. Is there somewhere else I can look at the demo? Thanks!
Hi marcychandler
Our demo is working normally, you can check it here: https://kindergarten.thimpress.com/demo-3/
Hi,
Nice work on the theme.
Recently a client of mine is looking for LMS for kids. The theme or LMS plugin must not only able to build content for kids, but also the graphical or presentation of the courses / modules, you know, the looks and feels of actual learning material must also appealing to the kids. You know what I mean?
Question: Can I achieve that with LearnPress? Perhaps not exactly like this one (https://www.awesomescreenshot.com/video/8051?key=956eb555f35db3157b82932b4ca3434e) but close enough is good enough for Wordpress, right?
Asking because most popular kindergarten themes / LMS plugins out there cater for adult / professional / higher institutional market and I haven’t found one that actually works for kids.
Hope you can share your thoughts on this.
Thank you
Hi coachasymi
You can check our demo here: https://kindergarten.thimpress.com/demo-3/
Hope you love it.
Hi thanks for replying.
I’ve checked the demo, no doubt the design of the web suits the children / kids.
But my real question is, can I build something like in the video for the learning material / course content using LearnPress? If you check the video, the learning material is quite interactive, clickable here and there with animation and sound that is more appealing for the kids, right?
Please share your thoughts.
Thanks
Hi coachasymi,
I’m so sorry. It’s impossible right now.
Hi, I cant change the default font on some heading title. I am using Elementor to change it. Please help to fix it
Hi yohanes,
Please create a new ticket on our forum: https://thimpress.com/forums/forum/starkid/ we’ll help you check it
Hi there I have bought ur theme but when users click on my url, it leads to spammy site pls advise how I can fix this?
Hi angelakwang,
I’m so sorry about that.
Please create a topic in our support forum https://thimpress.com/forums/forum/starkid/ our support team will help you resolve this issue.
And please consider renewing support.
Please, can you give me an answer to the support request in the Forum #535422 ... Tnaks
Ticket Forum #535430
Hi RIVAS2000, We are checking it. Thank.
Thanks very much: #535422
Website is all of a sudden not letting user log in to the admin panel in Wordpress after a year. Please contact to help advise.
Hi
Please create a new topic on our support forum. My staff needs some information from you to check it.
I have a problem with the look of the price on each of our courses. The price is running off the graphic and illegible. Why should I have purchase support again for something that is a problem with the theme?
https://www.ecoledespetitsamis.com/courses/Hi Chelsdevauld,
This is reason the plugin “Miniorange login openid” use the same class “number” with us.
Please add below CSS code to fix that:
.class-price .number{ width: auto !important; }
Sincerely
Hello!
Beautiful theme, having a problem though. It’s stuck loading! I am using the Starkid demo, and every time I try and access the site it’s buffers and doesn’t load.
If you need access to my front end let me know. Thanks so much!
Hi ricksantarossa22, Sorry to hear that. Please create a topic in our support forum https://thimpress.com/forums/forum/starkid/ our support team will help you resolve this issue. Thanks.
Hello, I sent you a Support Ticket .. #530824
Hi RIVAS2000,
We are checking it.
Hi,
First of all thank you for your excellent support. we are extremely satisfied with your help.
Today we have a Support Ticket # 533151 at Forum
We have a little problem with the behavior of the CF7 plugins.
This plugins restarts the page every time the submit button is pressed.
This certainly affects the user experience.
Please, can we correct that? How to do it?
Hi RIVAS2000,
We’re checking your topic.
We have verified and the issue is already resolved. It was a plugin that was causing the conflict. Thanks for the support,.
Hi,
When I try to register for the support forum the request just times out, I’ve tried several browsers over time and I can not get access. I need support, I can not log into the wordpress dashboard with this theme, I get and error “No apps configured. Please contact your administrator.”
Any ideas?
Thanks,
Dave
Hi Davidface,
I’m so sorry about that.
Our forum is working now. Please check it out.
Hi,
On February 27, 2020 at 10:18 PM we left you a question according to Ticket # 528179.
We still have no answer.
Please, you can help us solve the problem in the CSS of the Theme.
We appreciate it,
Thank you
Hi RiVaS2000,
We’re checking your topic now.
Great theme!
How do you change the home page/front page to a different page? Typically the function is found in the Customize section, but I cannot find it with this theme.
It’s a great theme!
Just a little question.. Where can I find the “Courses”? Searched everywhere, in the Pages, Posts but can’t find them anywhere.. on the frontpage template I found them but clicking on them opens a path to /courses and I can’t find them anywhere..
Thank you!
Never mind found it allready
Hi robine,
If you have any other questions, please create a new topic on our forum https://thimpress.com/forums/forum/starkid/ so we can help you check it.
