7265 comments found.
Hi guys, are your FAQ bloxks marked up for Google schema?
As per Google guidelines?
https://developers.google.com/search/docs/data-types/faqpageHi there
I am using the nature shop demo.
How do I edit the shop page? Like the title background etc.
Sorry nevermind, I got it 
Hi, thank you for letting us know!
Hello, how can I remove the top area menu item, it seems its avoiding to display the contact information in the center. Thanks.
Hi, Can you give me link to your site?
PRESALE QUESTIONS -
1. Do customers get invoices emailed or even a simple email notification after the purchase ?
2. Is there any option to cancel the orders ?
3. Is the shipping costs calculator included as per the demo ?
Thanks
Hi, thank you for your request
1. Yes, sure, you can set different email notifications in WooCommerce > Settings > Emails , including order details and invoices 2. yes, you can manage orders via status; customers can manage in their account 3. yes, sure
Some more facts:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks. Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with the best visual page editor – WPBakery Page Builder. This drag’n’drop visual editor allows you to create and edit your pages in front end, immediately seeing the visual result. You can check the basics of working with WPBakery Page Builder here https://youtu.be/U5N9e5FFbxc
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 40K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Hi,
Is there a way to know the demo pages that were used on the following sites?
https://www.elvosolar.sk/ https://veiligheidenhandhaving.nl/ http://www.stsimeon.org.au/ https://www.osbo.nu/ http://openhealth.tech/They are featured on this page: https://codex-themes.com/thegem/showcase/
Thank you.
Hi, thank you for your request. This websites have been mostly done by combining different layout parts and elements from different demos. This demos show how flexible TheGem is in terms of making unique designs. In this particular demos, as we can see, there are a lot of page sections and elements from business demos: http://codex-themes.com/thegem/meta-splash-preview/?sort_priority_group=meta-business Also, in TheGem Blocks there are a lot of such pre-designed section which you can freely combine, please check https://codex-themes.com/thegem/blocks-landing/
Hi, I’m using the One Page Mode in my website and when I click on the menu links they work great, the page scrolls with an animation. But when I click a link in the content (not in the menu) I juts immediately go to the corresponding section without any scroll animation.
Can this be fixed?
Just following up, is there a way to fix this?
Hi, You need to add class “scroll-to-anchor” to the link to have smooth scroll there.
That worked perfectly, thanks a lot. Cheers!
You are welcome
Hi! I’ve just begin to use your theme. It is very interesting, though there are some common questions.
1\ It is very inconvenient to save THEGEM options and to be redirected at General > Theme layout. Especially when working with fonts, colors and so on. May be any plans? other themes – much more better solve this and you stay at edited options…
2\ As I understood – there is no simple inner SEO fields, like description and title? Ok – then what way can I use Open Graphs for Facebook – to post the image and excerpt I want?
3\ Blocks – that is very, very good idea for quick develop – but if I started the page with blocks, registered it as HOME there are some confusing details: there is still a header with a title… why? + padding top for the first block, which has to be edited through css only… That take a lot of time to understand what is going on.
But the theme is fast – this very good… Thank you.
Hi, thank you for your feedback
1. Yes, the next big release will come in 2 weeks including new theme options and page options, I am sure you will like it 2. TheGem is seo ready and open graph is included automatically (incl. title, description, image. You can disable it in theme options and use yoast plugin (or similar) to customize this fields as well 3. You don’t need to use css for padding, in page options there is an option to disable it. Generally, it could be an option to disable page header automatically while using TheGem Blocks, however there are different cases of usage. For example, if you are building an inner page, where header should be active, it would be not so convenient for users (and unexpected) to disable it automatically, so the user should enable it again manually in page options.
For all further details please do not hesitate to contact us directly via our contact form at https://themeforest.net/user/codexthemes
Hi, I need help to modify the high of the last footer module where the Copyright and SocialMedia icons are display. Can you please assist with this? I’d appreciate it. Thank you.
Hi, please be so kind to contact us via codexthemes.ticksy.com and provide some details on your requests (screenshots would be great).
Hello, the blog ‘timeline’ doesn’t shows up on mobile, how can this be fixed?
Hi, it should work fine, please contact us via codexthemes.ticksy.com and provide your URL, we will reply asap
do you have any manual shotcodes available for “testimonials” post type? actually i would like to list all testimonials one after another as a list in one page. Using VC, it shows testimonials as a Carousal/slider.
Hi, I’ve been testing different hosting sites and didn’t deactivate the theme for deleting it. Now when I’m reinstalling the theme, it states that ”You have exceeded the max. number of activations, allowed by this activation key.”“
Are you able to reset this OR deactivate that code and renew it?
Thank you
Hi, please check now, should be working
Pre-purchase question, does this play nice with Easy Digital Download Plugin? Thanks for your time and love this theme.
Hi, thank you for your request. Yes, TheGem is compatible.
I want to achieve this design https://bit.ly/2Xg0pDk, 5 products grid of different sizes. but when I uploaded the products, it does not show the products in proper gird design also showing the pagination etc see this page. https://bit.ly/2TOprqT any video tutorial to add grid properly?
Hi, please be so kind to contact us with your Envato’s user profile, which has purchased TheGem. Please use our support center at codexthemes.ticksy.com. Thanx
install learnpress, but the learnpress page (course, profile) cannot get page title background, any solution?
Hi, please contact us via your Envato account which has purchased TheGem. Please use codexthemes.ticksy.com for your support requests, thanx.
I need to submit a support ticket, but when I go to your theme support I get the following error: “This page isn’t workingcodexthemes.ticksy.com is currently unable to handle this request. HTTP ERROR 500” and “This page isn’t workingcodexthemes.ticksy.com is currently unable to handle this request. HTTP ERROR 500”
I just want to know how to have a one column footer, but with the content all the way to the left as if it were a 3 column footer, but without two other columns of content to the right. Can you please advise here since I cannot login to theme support? Thank you. A bit disappointed theme support isn’t working since I always select themes based on the responsiveness of their support.
Hi, codexthemes.ticksy.com is working well on our side, please be so kind to recheck. Can you please provide your URL ? You can contact us via our contact form at https://themeforest.net/user/codexthemes as well
We are planning to use TheGem – One Page template so wondering to see if the template comes with design elements such as background spinning gears, the illustrations, etc
Hi, thank you for your request. Yes, sure, everything is included.
Some more facts:
1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks. Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with the best visual page editor – WPBakery Page Builder. This drag’n’drop visual editor allows you to create and edit your pages in front end, immediately seeing the visual result. You can check the basics of working with WPBakery Page Builder here https://youtu.be/U5N9e5FFbxc
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 40K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Hi there,
can help me to reset my license i just install license on subdomain for practice.
Thank You 
Hi, please check now, should be working
Hello, I have the pruchase code but it doent’t work. I hace teste my web in other servers, and then finally i put the final version in the correct server. I think that when I activate the theme in the other servers, an api register the server and now dispatches the error. How con I solve it? Thanks in advance.
Hi, you have violated the license agreement by installing and using TheGem on several websites under one license. You can contact us via our contact form here https://themeforest.net/user/codexthemes and we will provide you the list of this websites. Please purchase additional licenses and provide us new purchase codes (via our contact form at https://themeforest.net/user/codexthemes) and we will re-activate your license. Or remove TheGem from other websites. Thank you
hello, how can I link the styled textbox? I mean the whole textbox the picture and the text below. I cant see any posibility to do it in the options.
Hi, sorry for this delay, we have replied on your mail
Hi, do you know if is it possible to get a video popup with WpBakery, like Elementor has. I see you have a block with html video popup. But Elementor has video popup with shortcodes and wpBakery is very disappointment. Thanks.
Hi, example of adding fancybox block. Add this code to the raw html shortcode:
<a class="fancybox" href="#link"> Link </a> <div id="link">[Shortcode]</div>
And add this css to the custom css field on the page:
#link {display: none}
Thank you!!!
Hi,
we would like to let you know:
Elementor version of TheGem theme has been released.
Yeahhh I saw your upgrade!! it’s just what I needed!!! thank you!!!
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