12798 comments found.
Hello! Tell me, why don’t we have a carousel of brands? Automatic scrolling does not work
Hello,
Yes, there is no autoplay option for our brands element at the moment. We will consider adding it in our future updates.
Kind Regards
I only installed one plugin wpml。
There is another problem, I want to use the default template like this https://prnt.sc/svwo88, is it to activate woodmart or woodmart child, thank you
https://prnt.sc/svwnelHello,
It seems that you already import our dummy content a few times. We suggest you to remove unnecessary elements from the menu or create a new one to make your website look correctly. If you want to import it from scratch, you need to reinstall WordPress completely and send us your FTP and admin access. We will check why that error occurred and import the dummy content for you. Create a topic on our support forum if you need help.
Regards
thank you for your Reply. 1. Before importing the data, I first created a directory “navigation menu”, added this directory to the main menu, now I deleted the “navigation menu” and it is normal. I want to ask, is there no need to create the menu before importing the data, in When importing data, it will automatically create a directory called Main navigation, and then automatically add this directory to the main menu?
2.There is another problem, I want to use the default template like this https://prnt.sc/svwo88, is it to activate woodmart or woodmart child, thank you https://prnt.sc/svwnel3. Is it better to install other plugins after installing woodmart, for example, after installing woodmart, then install plugin wpml? thank you
1. You don’t need to create any content before importing our dummy data. Read our documentation and follow it step by step https://xtemos.com/docs/woodmart/installation-process/
2. You can activate child theme if you want to apply some code customizations in the future.
3. Yes, it is better to install the theme firstly.
Hello
Is it possible to redirect, the cart link in the header, to the shopping cart page not the Off canvas shopping cart?
Thank you
Hello,
Try to disable shopping cart widget while editing this element in the Header builder. This will leave only a simple link to the cart page.
Kind Regards
Hello Where to disable shopping cart widget? Thank you
In WordPress Dashboard -> WoodMart -> Header builder -> edit your current header -> Shopping cart widget (click on edit).
Kind Regards
Thank you
Hello, I bought the theme and i am working on it but i had doubt and can´t find where i can get in touch with the developer. Thank you!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, i want to change the link of ” Return to shop ” button, but i can’t find this in the documentation …
Thank you
Hello,
It is a WooCommerce button and you can change with additional PHP code only. Check this article for help https://businessbloomer.com/woocommerce-change-return-shop-url/
Kind Regards
I have a problem, there is a category that has no product assigned to it and appears in the store filter and if I assign a product it does not appear in the header categories
Hello,
Header categories element is a WordPress menu and it is not generated automatically based on all categories on your website. It means that all newly created categories should be added to the header menu manually via Appearance -> Menus.
Kind Regards
There seems to be a bug with the header builder. If i make changes to a row for mobile e.g. to make it sticky it becomes sticky on desktop too.
Also on if i make a row stick on Desktop, other elements disappear except the logo, menu and cart. I want to be able to keep my custom button stick with everything else.
Hello,
Header rows are the same for desktop and mobile and their settings work for all devices. You can add different elements but you can’t set different settings like sticky header and colors.
Kind Regards
ah ok, but i have a button in my bottom header and i have enabled the ‘Sticky Header Clone’ option under the ‘Header Settings’ tab but this sticks the basket, menu and logo but not the button.
Sticky header clone has a fixed structure that contains logo, image and shopping widgets icons. Other elements will not be passed to that structure. In your situation, you need to use sticky header for each row. Otherwise, you will have such a limited sticky header structure.
I’m using “Synchronize menus between languages function” https://prnt.sc/svaof7 English pages are normal,https://prnt.sc/svaokz That’s it for the German interface https://prnt.sc/svaot5 How to use this function”Synchronize menus between languages function”? thank you!
Hello,
This function comes with WPML plugin so you need to contact WPML support team for help in this situation. Our theme doesn’t influence this functionality.
Kind Regards
How do i hide the categories on page title for certain pages? I want to hide it on my wcfm marketplace store list and store pages?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, Photos of Instagram are not appearing. Will there be an update for this?
Hello,
Currently, we don’t have any opened issues with the Instagram element. Follow this article to setup Instagram API https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/
Kind Regards
If i buy this product can get access your support life time? https://xtemos.com/forums
Hello,
When you purchase the theme you get 6 months of included support. After this period you can extend our support service at any time.
Kind Regards
I am deciding to purchase the theme. I am looking at your demos and I dont know why the wishlist counter is not working on most of your demos?
Hello,
The wishlist counter is disabled on our main demo so it is not shown at all.
Kind Regards
I want to make the choice of language the same as your template https://prnt.sc/sv0v6h , but I can only do this now https://prnt.sc/sv0vg9, how to achieve the same as the template ， thank you!
Hello,
You need to create a separate menu for this in Appearance -> Menus first. Then, configure your language selector to be displayed in that newly created menu. The last step would be to put your menu to any place in your header using our Header Builder. If you will have any difficulties, please, create a topic on our support forum and describe your problems in details.
Kind Regards
I have a question, if i buy this product, who many website i can use. example or my company i have two company mean three website. If i buy can i use this theme for those three domain?
Hello,
Thank you for your question.
One regular license is valid for one domain / website only. So if you want to use our theme on multiple websites, you will have to purchase one license per website.
Kind Regards
Hi Are you planning to transfer more styles from the code to css file? shorten the DOM etc
https://woodmart.xtemos.com/ – this is the demo siteHere are all the SEO weaknesses
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwoodmart.xtemos.com%2F this is google analyticsYour theme is great, and I am sure it can be the best. Thanks.
Hello,
Thank you for your comment. Could you please specify exactly what styles from code should be moved to the file and send us some screenshots?
Thank you in advance.
Hi, If my website has more categories than those on the template woodmart, what display results will be generated? https://prnt.sc/sukcpa
Hello,
Our theme has an option to limit number of categories displayed there and put an arrow button that will expand the list. Or you can keep as many categories as you need there.
Kind Regards
hello, i upload woodmart demo.. but blog and shop navigation (samples demo) not work.. page and element demo work, why?
Hello,
We have answered your question on the support forum so let keep our conversation there.
Kind Regards
good morning, i really love your theme. he is incredible. I would like to build hero header like this here: https://www.intercom.com/ But in no way can I leave the newsletter form that way. Could you kindly help me? - Unfortunately I will not be able to renew the support, because I am broke due to covid19.
Hello,
You can create a simple HTML block and put the newsletter form there. Then, using HTML Block element in the header builder you can place your block with the form to any place you need.
Kind Regards
Hola, el theme puedo instalarlo en diferentes páginas webs? o sólo para funciona para 1 sola Web? GRACIAS POR SU RESPUESTA
Hello,
One regular license allows you to use our theme on one domain/project only. If you want to create multiple websites, you will have to purchase one license per website.
Kind Regards
Hi;
Why can’t size guide be added to page now?
Previously:https://hizliresim.com/M2bRxQ
https://hizliresim.com/h29p4x
Now:
https://hizliresim.com/ExdmZQ
https://hizliresim.com/0IrYQK
Thanks for your support.
Hello,
It is a bug in our last theme version. We will fix this in our next update. Sorry for the inconvenience.
Kind Regards
