12000 comments found.
I am having a problem with bulk adding listings – I thought this came with the pro version? After installing the plug required it is asking me to switch to Pro.
Does this come with the WP Bulk import Pro license or do I need to add that to bulk add taxonomies?
Is there another way to add a list of states and countries for listing locations rather than one by one?
Hi nhoward332,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We support WP ALL IMPORT (FREE) version and you donot required PRO version. Unless there is any specific feature you want in a pro version.
We provide step by step guidance here on how to import listings including location > https://docs.listingprowp.com/knowledgebase/how-to-import-bulk-listings/
If you need further assistance please kindly head over to our help desk. Please click here to open a ticket
Hello, Very interested to buy your theme. Great modern design and cool functionalities for a directory listing theme, congrats!
Few questions before purchasing:
1- Can I easily adapt the content for tours/travels with information’s such as trip or tour overview, description, highlights, itineraries, etc.? Is this easily customizable and can I add any type of block information such as itineraries?
2- Is it possible to extend the calendar bookings not only for a date and time for 1 appointment but also for a longer period of time such as 1 week / 2 weeks?
3- Is it possible for the price filter to also have the real price displayed and not only (inexpensive, moderate, pricey and ultra high end)? ...kind of a draggable point showing min price and max price helping to filter the search in a more usable way?
4- Still about pricing, is it possible to see the price instead of the $$ sign in the result page on any card style of the event?
5- When a user is logged In, is it possible to separate:
a- A user considered as partner who is listing his tours who will have all the functionalities (account, listings, packages, bookmarks, etc.)
b- Another user who cannot add any listings but can just see his bookmarks, account, purchase bookings, ... hope you understand my question.
Sorry for all those questions, but important before buying.
Thank you in advance for your response
Hi,
Thanks for your interest in ListingPro.
1- Yes we have tones of websites that are using for tour and travel. Below are some examples.
myamazingtown.com visitsenegal.travel visitlongford.ie getmewild.com.au
2- The booking system is meant for appointment booking slots only and not really for room/hotel booking.
3 & 4- That is not currently possible. Will need customization.
5- a- Yes a LISTING OWNER will have it’s own dashboard with all the options available such as dashboard with stats, booking calendar, Inbox, etc
Watch > https://youtu.be/JtbSm17l3t8
5- b- The VISITOR dashboard will have only Saved(bookmarking), Reviews and my profile only.
Please do read the following FAQ https://docs.listingprowp.com/faq/can-i-offer-paid-pricing-plans/ https://docs.listingprowp.com/faq/can-i-earn-from-my-directory/Hope this helps and let me know if you have any follow-up questions.
Thanks!
Hello team!! I bought the ListingPro Theme 2 days ago, but I didn’t know the difference between Classified and Directory! LOL. I already installed the theme on my website, but I will not use it because it does not work for my project. Can I uninstall the theme from my website and in the future use it on another website with the same license number? or do i need to buy a new license again? I think it’s a good theme, but it doesn’t work for my project, can I reuse it later? Or can you no longer use the same license? Greeting
Yes absolutely you have a life-time license. You can use it for another project anytime. As long as only one live production site is active then it’s no issue when you use it.
Does this directory listing provide us features like buy,sell, exchange during listing submission. Can coustumer post an ad for something they need to buy or exchange.
Hi gone8750,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
ListingPro was built from ground-up as an end-to-end Directory Solution. What you are trying to build is a Classified website. We do not recommend it for Classified. Please read https://docs.listingprowp.com/faq/can-i-use-listingpro-to-build-a-classified-site/
Excellent customer support! Travis is amazing!!
Hi hcontreras68,
Thanks a lot on behalf of Travis!
If you’re willing to rate him with a 5-star review go here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, when The suppport come back from vacation ?
Hi Forward2020,
We’re back!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra! Than you ver ymuch
Pre-purchase questions:
1. How flexible is it to design the listing page? I want to have tabbed content and also to use special fields to add shortcodes (for example, a special table I create with 3rd party plugin) and also to design in differently than in your demo
2. I want to create a full membership website. I create all the listing pages so the money comes from the end user only for using the content. I want to offer the end user a 7 days free trial to use the website and than if he wants to continue using the website he’ll pay recurring payment (monthly/yearly). How this can be done with ListingPro theme? (your internal solution or using an external plugin? if external – what can work with the theme)
Thanks
Hi thochma,
Thanks for choosing ListingPro!
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
opened an hour ago
Hello team!! I bought the ListingPro Theme 2 days ago, but I didn’t know the difference between Classified and Directory! LOL. I already installed the theme on my website, but I will not use it because it does not work for my project. Can I uninstall the theme from my website and in the future use it on another website with the same license number? or do i need to buy a new license again? I think it’s a good theme, but it doesn’t work for my project, can I reuse it later? Or can you no longer use the same license? Greeting
Yes absolutely you have a life-time license. You can use it for another project anytime. As long as only one live production site is active then it’s no issue when you use it.
TKS
why not responding, asking from 3 to 4 days
Hi arvindthemes1,
We are sorry for the delay in response. Due to local holidays, there has been additional delay.
Thanks for your patience 
Natyra from Cridio
Customer Success Ninja
we have responded to your previous comments.
You can make changes to Typography, Color etc from WP admin > Theme options.
Love the theme. Only problem I seem to have is how to edit the Claim listing form.
I do not have a business directory its a Web Directory of Arcade Games Websites. and I do not have a need for PHONE*, VERFICATION DETAILS also would like to change Business to Web Site.
Also what is the Surprise I was supposed to get?
ListingPro 2.5 is now available for download!
Make sure to unlock the SURPRISE feature waiting for you.
How do I unlock it?
Hi hamradiodude,
Thanks for purchasing ListingPro!
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for opening at ticket. Our team will get back to you asap.
As for the surprise you mentioned on our below blog post article is the COMMAND CENTER. Now you can visit the link below and scroll down to see the feature.
https://listingprowp.com/news/whats-new-in-2-5/Hello ListingPro Team
On the 14th of May I bought the theme. On the 16th of May I sent you email with a request for a refund, reason:
1.Impossible to customise the theme to be able to work as ads directory in my industry where for example ads archive of 5-6 columns are needed ( not 2-3)
2. FES Builder has only a few custom “text” fields to customise, compared to Advanced Custom Fields PRO your FES Builder is very limited that’s why I can’t adjust forms to needs of my project which are quite different from the ones you offer by default.
In meantime on the 20th of May I sent Ticket #122523 to be sure if something maybe can be done, but not. You said you used bootstrap framework and you have developed grids/list with our own design concept those can only be fit for best UI with 2, 3 layout and if more will be added all will be compressed and stretched.Now I was sure theme cant work with 5-6 layout in “healthy way” cos its no a part of design.
Don’t make me wrong its a great theme, and the team is committed to making it one perfect listing solution. It’s a shame that it can’t be adapted to my project needs.
Today is 26th of May and I still waiting for my refund, its almost two weeks and no word from you.Can anyone competent in this matter come back to me please. Regards
We are sorry for the delay in response. Due to local holidays there has been additional delay.
Please make sure to read ThemeForest Refund Policy and submit a refund request.
https://docs.listingprowp.com/knowledgebase/refund-policyThanks!
Cridio Support Team
How to translate “Submit” button on homepage header? LocoTranslate can’t find this.
Hi,
Please get in touch with our team they will help you in that with proper guidance and explanation
https://help.listingprowp.com/Hi
i purchased this theme few weeks ago. I installed it fine and working with the site. i have few questions i tried the theme knowledge base as well as FAQ section but nothing there related to my questions.
1- I want to add town and province field in the submit listing as well as those field should work like the city field when someone type few letters it shows town or province. i try to add custom field in the FES form editor but it didn’t show any kind of field type related to maps google or address.
2- I am translating the theme to Spanish language but i noticed there are few strings which are not translated to Spanish after i changed and saved them in loco translate.
3 – when FES form is enabled few of the translations have problems and when its disable it didn’t show any translations that previously done and it changes back to default form.
Please help me for fix those issue. Also i tried to contact support through your site but it always gives me invalid username and pass.
thanks and waiting for your quick response.
Regards
Thanks for purchasing listingpro and we appreciate your patience.
Please see below
1- The Full Address form field (from back end see https://prnt.sc/sp2xz1) has all the options on the frontend (See https://prnt.sc/sp2ycy)
For #2 & #3
Please open a support ticket regarding this matter and they will investigate this issue. All technical support is handled via helpdesk. Sorry we cannot provide support here. As we will need confidential information so please open a ticket by creating new account or logging in with envato -> https://help.listingprowp.com
Thanks!
thanks for the quick reply, You didn’t understand my question i want input field for town and province and that input field should work with google maps same as it works for city input field. i hope it is now clear for other two questions trying to contact support on your site but i tried that 2 days ago and it was giving me invalid user and pass for envato form that you are using on your support site.
thanks
Ok i got it. You cannot create a custom field and call it Town or Province and link it with Google maps. Only Full address and City is linked with Google maps.
If envato login is not working then click on Create an Account or go here https://help.listingprowp.com/register
Hi
Facing another bug with editor account. if i create an editor account and list a business i select everything in front-end form but after submission it is blank without showing any category selection that was chosen in front end form.
and i have to go in as admin to choose the category again for that listing. if i ask my editor to add new listing he submits listing from front end but no category shows when i check the pending listings. i checked it by my self creating new editor account.
Is there any restrictions for editor account or if i can use any third party plugins for user role management.
regards
Please open a ticket as we cannot assist with technical issues here. Hope you can understand and thanks for your cooperation.
I purchased this product some time ago, installed it on an instance that was never published and no longer exists. I am looking to return to this project now, but it is refusing to install (presumably because it thinks it is used elsewhere). Is there a way to make this work? thanks
Have you tried downloading the latest version and try installing on a fresh instance?
This needs further investigation by our team. Please click here to open a ticket
Can I apply this theme for freelancers listing ? Each freelancer has multiple skill. Visitors can search skill, login and rate the reviews.
Hi thaiauto,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes of course you can do that. You can see some examples here https://listingprowp.com/en/customers.html
One of the examples closer to your idea is a therapist website listed on our customers page. Also here’s another findyourva.co.uk
Hello, good morning
Why don’t you have the support area open? You continue with the closed screen from the weekend. Today is Monday
I have a ticket open and I need to be answered
Thank you
I see that you are of vacation several days
OK
Best Regars
Team is on vacations and is available now for your service.
Thanks for your patience. Support is back online now.
i have some questions: is it possible to edit the listing single page with elementor, and arrange everything as we like?
what we can not edit with elementor regarding the theme?
is it possible to add unlimited listing types and custom fields?
Page builders (ex. Elementor) doesn’t support customizing core Directing pages such as listing details page.
Please read following for clarification https://docs.listingprowp.com/knowledgebase/how-to-customize-listingpro/
Hi, i m from Kenya, in our country people do not use credit cards for payments, rather mobile payment options.. how will i integrate Mpesa with this theme? can the paystack plugin do that? mostly people use woocommerce for mpesa integrations. if this theme will not be able to cater mpesa payments, can you suggest me a theme with your themes features?
Hi Abdullahbaradia,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We have a Paystack plugin available but we don’t think mpesa is supported.
I just bought it and want to replace Icons but there none included? Am I missing something?
Hi qamorim,
Thanks for purchasing ListingPro.
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
can we create better add listing page with better fonts, colors and fields, is there any tutorial to update css
how to override default options
You can make changes to Typography, Color etc from WP admin > Theme options.