12003 comments found.
Is it amp ready?
Hi OpenClosed,
Our theme is not AMP ready. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
It’s not AMP ready.
Hi.
I want to have a subcription model , but I could not find yet how to do it (I have only found the way to put the payment method for one period or a package, but if I undestood right, those are a “unique” payment options, and I need it to be charged automatically in a monthly basis). What steps should I take to get it?
Thank you.
Hi ctcool,
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi we noticed you haven’t created a support ticket. If you haven’t find the answer to your question please kindly refer to the following doc for step-by-step instructions on everything you need to know about Pricing Plan. We have just updated the article.
https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/Hi.
I have purchased the theme and I need to publish it in Spanish . What steps should I take? (I installed Wordpress in my hosting by using Softaculous).
Thank you.
Hi ctcool,
You can translate the theme with Loco Translate Plugin.
Please follow steps on this article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Can I add a booking calendar and can listing owner add an offer or a promotion?
Thank you
Hi domainhashlamoun,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes, we have a built-in FREE Appointments Booking system available.
ListingPro yes it also allows Listing Owners to offer a Coupon/Deals to their visitor on listing details page.
Secondly a Directory Admin can give discount to Listing Owners to submit a listings and get a discount on a pricing plan.
Hi there,
Just wanted to follow up to let you know that we are running an special promotion for Labor Day for a very limited time. If you are interested then this is the perfect time to grab the deal.
Offer expires soon!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, it’s not possible for users to pay for ads credit using mobile on my site, is this issue general? Or just me?
Hi,
We have placed the dummy text in the theme strings and provided the complete language file which you can use to change the theme words in to your words, You can use the loco translate plugin for it.
For more detail see this article. https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/Hello! I have a few questions before buying
1Do you have notification emails? 2 What happens when a subscription ends? 3 How can I add more payment methods? 4 Can it be integrated with woocommerce payment methods? 5 Are the regions modifiable? for example, I need it to appear (country) Chile> (region) Santiago> (neighborhood) Ñuñoa 6 Is the theme available in Spanish? or does it work if I translate it with “Loco Translate”? 7 Can a user control multiple sessions and memberships for each of their sessions? 8 Can I adapt another theme to the platform?
Hi fenoize,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi fenoize,
Thanks for your interest in ListingPro.
1. Do you have notification emails?
Yes, we have an email notification management system. You can try here > demo.listingprowp.com
2. What happens when a subscription ends?
By default, listings will expire but as an admin, you an option which gives you an option to select another plan to assign to the expired listing.
3. How can I add more payment methods?
4. Can it be integrated with woocommerce payment methods?
For both 3 and 4 read Please read https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/
5. Are the regions modifiable? for example, I need it to appear (country) Chile> (region) Santiago> (neighborhood) Ñuñoa
Yes, you can add region/location manually. Read https://docs.listingprowp.com/faq/does-the-theme-support-google-auto-location/
6. Is the theme available in Spanish? or does it work if I translate it with “Loco Translate”?
Yes, Loco translate is supported. https://docs.listingprowp.com/faq/can-i-translate-listingpro-to-my-language/
7. Can a user control multiple sessions and memberships for each of their sessions?
We do not offer role-based membership as this is not a requirement for a directory.
We do offer pricing plans. https://docs.listingprowp.com/faq/can-i-offer-paid-pricing-plans/
8. Can I adapt another theme to the platform?
ListingPro is an End-to-End (All-in-One) Multi-Purpose Directory Solution which includes the THEME and all required Plugins. You have to use our THEME and PLUGINS in order for it to work.
Thank you so much for your patience.
Thanks!
I have the following error: Shop opening 24h and in list result and in the list datail I see DAY OFF
I’ve been trying to find a solution for hours. I have reviewed the FAQs and made the steps, but there has been no luck.
How can i do whit it?
Hi,
There would be some issue with your weekday translation. The weekday you have translated did’t match with the WordPress language which you have defined in the backend .The system will match you translated days with the WordPress Translated days if they are not matched the system will considered as the day not found / no data enter so it will not fetch any data in the array therefore the message of Day off will be print.
Please translate your weekdays in your selected WordPress language so they can match with the WordPress language.
I am sharing you an article in detail please follow the steps from there carefully.
https://docs.listingprowp.com/knowledgebase/how-business-hours-work/Thank you.
Hi Cridio team,
I am testing ListingPro to working on a directory for regional media professionals. I purchased it, but had to set it aside while we looked at other solutions. Coming back to it now to see if it can be the right solution.
I’ve run into an issue with using Custom Fields in the listings. My custom fields “Extra Fields” metabox is showing up 2x (2 separate metaboxes) in each listing and the result is the results are getting doubled:
For examples, a member checks “Yes” in a custom checkbox for “Accepts Credit Cards” in the submit listing form and afterwards, the listing has 2 “Extra Fields” metaboxes, each with a “Accepts Credit Cards” checkbox and both are checked. Then on the front end the “Accepts Credit Cards” in additional items says “Yes, Yes” instead of “Yes”.
Anyone else having this issue? Deleting and recreating the custom fields in the FES or the Listings>Form Fields menu seems to get the same result – 2x metaboxes. Is there a way to clear out this data or not get them to double up?
Please advise. This seems like a fundamental under the hood issue that I cannot control. I am happy to pay for support (again) but I need to know if this is something you have seen or can fix.
Thank you!
2. Also, Is it possible to force the “login/sign up” modal window to load “sign up” first? I have created a sign up text link for new users and it’s confusing for them to see sign in first, then look for “sign up” text at the bottom to switch to Sign Up modal.
I added the class from the sign in button to my link like so: JOIN NOW!
3. Is there a way to set the select your plan switcher to default to “Annually” instead of “Monthly”? We still want both options, but want to show Annually first on the page.
Also, is there a way to accommodate 5-6 plan columns in one row instead of only 3? Changing the row layout to full width only makes the price columns wider.
4. How do you limit “free” listing to only 1 per user?
I have a “basic” listing plan (not a package) that is free with limited display of user data. I created a new test user, signed up for a basic listing and then tried to create a second basic listing. It allowed me to fill out the 2nd listing form, but then froze on submit without any notice of what’s going on.
What is the solution to make it so they can’t even select basic listing plan if they already have one?
I tried again to submit another basic plan listing and it went through, instead of limiting it to 1 time use. I found this text in one of your earlier support messages listed as a feature.
- Restrict FREE plan to one-time usage. Then once the listing expires the user must upgrade to a premium plan.
How do I set it up to do that?
Hi. I have submitted a BUG Ticket for the Doubled up Custom Fields. My ticket is #126717. Please advise. I appreciate any light you can shed on items 2, 3, and 4.
We are sorry you ran into issues. Unfortunately we are unable to provide any technical assistance here in the comments. Please kindly avoid posting technical support questions here. You can report a bug here for us to investigate. http://listingprowp.com/bugs
Done. I have posted these to support.
is there easy option to add google adsense ad?
We already have a built-in Google Adsense integration. https://docs.listingprowp.com/knowledgebase/how-to-use-google-adsense-on-listingpro/
BTW this question was addressed on our Pre-Sale FAQ page.
For more pre-sale FAQs please check https://docs.listingprowp.com/pre-sale-faq
Does your checkout payment support GST (Goods and Services Tax)
Hi whisper,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Yes we have Tax service option available inside the theme which you can switch on and off according to your choice.
Is it possible to get manual payment gateway?
Hi cryptoprotec,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes we have Bank Wire option which can be used as Manual payment gateway.
Hi,
I saw mention that PayU is on the roadmap. Is there any kind of indication as to when this will be available? I bought this theme quite a while ago (June 2017) and haven’t been able to use it due to lack of supported Payment Gateways. PayU is what I’ve been waiting for.
Regards, Jason
Yes PayU is on roadmap we have found out that PayU South Africa doesn’t support small business.
Here’s the response we were forwarded from another user who tried to create an account with PayU.
———————- Kindly note that PayU’s business model is geared towards large businesses with specific monthly processing values and volumes. Based on the information received, we will unfortunately not be able to proceed further, as we do not have a product suite that will meet the requirements of a start-up business. You are welcome to contact us after a few months’ of processing, we will gladly assess your application. ———————
We do have PayStack available for purchase for ListingPro. You can check if it’s supported for South Africa.
Thanks!
Hi SystemShock,
Just wanted to let you know that now you can get PayU FOR FREE!! https://listingprowp.com/downloads/payu-india/Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that now you can get the PayStack payment gateway FOR FREE!!
Natyra from Cridio
Customer Success Ninja
Hi,
i do have Three major issues with the system.
1) The ads i have been testing and submitting are not shown in the user dashboard or in the admin dashboard.Sometimes I can’t even find the listing, the listing isn’t suggesting anything. Sometimes it works and I have been successfully paying it via wire. But it doesn’t show after refreshing on the user dashboard or in the admin dashboard. I am receiving a lot of emails from the invoices and other but, delayed with 10-15 hours and sometimes in a few minutes later…. The same thing is with the appointments, i activate it and it won’t show up in the dashboard.
2) The translation for Germany isn’t actual, is there a german version which is fully translated and working?
Hi LetsPart,
Thanks for purchasing ListingPro!
Just wanted to let you know that we replied to your tickets 
Best Regards,
Natyra from Cridio
Customer Success Ninja
add listing images not loading, edit listing goes back to homepage and ive been waiting for support in hours
Glad to see your Images not uploading issue got resolved in the ticket. Thanks for opening a ticket.
I’m still waiting for support as I need urgent help…...listing owners cannot upload images when adding a new listing….this is making my website down
Hi Samsburg,
I just checked that our support guy has replied to your tickets.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Add 1 pricing plan in a page, I would like to know if it is possible to add one specific pricing plan in a page ? Regards
Hi Nabil,
We are reviewing your comment. Please checkout our Knowledge Base for FAQs, Docs, Video Tuts, Community and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Our support team responded to this already. You can also join our FB group and check if there is someone who can suggest any advance CSS hack to achieve this.
License key expires every +/- 2 weeks. On a few Facebook pages people complain about the same issue we are facing with LP. They mentioned that there is a fix that they got from support. This is a BIG problem for us as we do not have support with LP and this is the basic functionality of LP so i don’t see why i should buy support to fix a BUG that is crucial for all LP users with or without support. Please let us know how we can implement this fix! Thank you.
Hi Graham_Visser,
We are reviewing your comment. Please checkout our Knowledge Base for FAQs, Docs, Video Tuts, Community and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This doesnt help at all. there is no issue describing the BUG in your knowledge base. Please provide a proper fix as your product just doenst work as it should.
Thanks for bringing this to our attention. We are reviewing this and will address it accordingly in our next update if the issue is verified. Thanks!
Hi,
We have updated Envato API connection in the latest release, you must be using old version please update listingpro theme and plugins to latest version of the theme.
Hello! I did a bulk import using WP All Import, and my search feature isn’t working correctly. I now have multiple listings for Los Angeles, CA, USA, but when I search “Los Angeles, CA, USA” on the main homepage it returns the message, ” No Results. Sorry! You have not selected any list as favorite.” How do I fix this? Thanks in advance.
Hi devinmorgan,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Our support team needs to look into this. Please kindly open a ticket. We noticed you haven’t opened one yet.
I am not having a food directory. Can I remove the Menu option from the left side? Can I turn “on” or “off” the features I don’t need?
Sure you can on/off the features as per your need. Also you don’t need to have the Menu options.
BUT Menus Management System is not just limited to food directory. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
https://youtu.be/wI-kuQlF99g
For LIVE demo of Menu Management System please go to the following link https://restaurantpro.listingprowp.com/listing/osteria-la-buca
You may also get demo access to try it out your self. Demo access info can be found on this page. https://listingprowp.com/support
Will you also update the e-blaster or its done?
1. There should be an option to filter/search a specific listing to send an email to, and not only in bulk 2. Option to add images in the templates 3. Make templates more Customizable 4. If it can send emails, it should also receive emails. User need to be able to receive replied emails from e-blaster and not somewhere else. This will be more convenient
Hi Macbethmanen,
We are reviewing your comment. Please checkout our Knowledge Base for FAQs, Docs, Video Tuts, Community and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We have recently given an update that fixed the images issue. To send an image in email, copy and paste an image URL from media gallery.
Thanks for taking the timeout to leave feedback. We have noted it for future consideration.
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