83 comments found.
Your documentation didn`t provide customization of newly added section line Home Product Style 19 please guide
Hi, you can refer to the below guide about “Home Product Section”. This guide is an overview guide of all Product sections.
http://www.codazon.com/document/infinit/shopify/#home-product-stylesIf you want to know each Product section setting. Please submit your issue via the support center, our support team will give the detailed guide for you. Thank you
https://codazon.zendesk.com/hc/en-gb/requests/newBest regards,
Products after getting stock out disappears from store please resolve this,
Hello The theme is very cool I want to transfer my site from Shopify to WordPress Can I use the theme on WordPress?
Hi, thank you for joining us until now. It was so unfortunate, this theme was built based on the Shopify platform, so you can’t use on the WordPress platform
Best regards,
Prices stack as I click the variations. Is this a known bug? Is there something I can do to fix this?
https://ttllhfhue2mo9syv-45444858024.shopifypreview.com/collections/women/products/un1tus-skinny-skort https://prnt.sc/u9rtp7Hi, maybe you have not configure the currency. Please refer below document and change your formatting of currency
http://codazon.com/document/infinit/shopify/#installation-currencyBest regards,
I have already set the currency but it’s still showing the issue. Please advise.
Hi, please submit your issue with a screenshot to explain via support center, our support team will check for you. Thank you
https://codazon.zendesk.com/hc/en-gb/requests/newHi, I just took a look at your store and see that you have not yet finished changing your formatting of currency. Please refer below tutorial video to more understand
https://youtu.be/X-fVG9npnWkIf you still get this issue, please submit your issue via our support center. The support team will help to change it
I’ve checked on http://www.codazon.com/document/infinit/shopify/#home-tab-styles but all “Order by” options seem to override the collection’s own order. How can I leave the order to be the one the collection has? thanks
Hi, could you please submit your issue with a screenshot to explain via support center, our support team will check for you. Thank you
https://codazon.zendesk.com/hc/en-gb/requests/newjust here to say they’ve sent the lines of code to change on the theme to make it work, great support!
We work hard at it, thank you for the kind words 
Very good day; we want to change some characteristics of one of the installed themes. for example; we want to add new attributes to the product lists such as: the product brand and short description. How could we make this change?
Hi, please create a ticket via support center, our support team will add for you.
https://codazon.zendesk.com/hc/en-gb/requests/newBest regards,
Is there a way for me to add up to 10 slides? I’m struggling on a migration since we are required to copy 10 slide setup.
Hi, you can clone in config/settings_data.json. It should look like this: >> https://prnt.sc/tzv21v
Best regards,
Wow thanks, this is very helpful. One last thing, how can I add a slider to a page template? Seems the one we’re copying requires that as well. I really appreciate the help.
Hi, if you want to add slider in page template, we think you need customize your source. Please create ticket via support center, our support team will glad to help you. Thank you
https://codazon.zendesk.com/hc/en-gb/requests/newHi – Love this theme. Any idea when the the next sale/promotion will be – i’m looking at 2 copies so ideally 50% could come in handy
Hi, I regret to inform that at this time, the sale promotion for the new item was ended up and we don’t get any information from the Marketing Team, so I can’t foretell the next promotion. I will let you know if have any further information.
Best regards,
URGENT!! Hello!! Love your Theme Can you just tell me that Infinit – Multipurpose Responsive Shopify theme supports the Oberlo app, Loox reviews, or not?? Kindly reply asap.
Hi, yes. Some our customers are using those apps in Infinit Shopify theme. Best regards,
hello.. i bought a theme name fastor month ago with support period of 6 months and some functions not working especially on mobile rtl when i contact them about it they ask for money to fix it .. are you the same?..
Hi, not sure about functions that you said, in our theme, we support all functions which we introduced on our landing page, it’s mean we will help you fix free of charge all bugs regarding our template. But if your issue regarding the Third-Party app and you don’t know what’s happening, we will help to check and find the reason for you.
I hope you can feel secure when used our item. I trust the above detail resolves your queries. Please feel free to contact us if we can be of further assistance.
Best regards,
i really appreciate your quick response.. i am considering your theme.. my final question if your theme support rtl and with arabic translation ready. best regards
Hi, yes, of course. Our theme support RTL with the Arabic language. A lot of our customers are using and satisfied with RTL template.
Best regards,
Hi, can i get refund? i think your theme is too complicated for me, you didn’t provide a detailed video tutorial, i don’t know how to change your theme, i don’t like the dropdown Content, and i don’t know how to set myself, it’s better to buy a simple theme or themes with video tutorials. hope your understanding, your video tutorial is too simple, it’s not good for beginner
Hi there,
If you do not understand how it works, we encourage you to check out the help files. Actually, all functions were be explained detail in online document.
About dropdown Content of Menu, you can refer how to edit megamenu here >> http://www.codazon.com/document/infinit/shopify/#megamenu Or you can switch to Default Shopify Menu by go Sections > Header Style > In MAIN MENU Area, switch Default Navigation Menus by “Choose Menus Type”. See here >> https://prnt.sc/szql57
Also, please see the more resources and help files below that can help you: Inifnit documentation -> http://www.codazon.com/document/infinit/shopify/ Video Tutorial -> https://www.youtube.com/playlist?list=PLrxgEjb8WXWm37L9iVwCAqW2xmSSbM1Dv
In addition, our team have planned to upload more video tutorial in the next time. During that time period, for the quickest resolution, you can feel free to engage with out support team using the link below and we will be glad to help
Click Here To Get Infinit Support
Thank you,
Hi, I am setting up the theme for my shop. To get the related product in the product page, do i need to create metafield for each product by product. i currently have over 500 product.
Hi, you don’t need create metafielf for each product. Please contact our support team about auto related product, they will send the new package for you. Thank you.
Best regards,
Hi, I have already shopify store and have 500 products. Can i purchased this theme to replace my existing shopify them?
Hi, thank you for your consideration. Yes, certainly, you can replace your currently theme by our theme and use many functions of this theme.
If you need further assistance or have any further questions, please tell me know or create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Infinit Support
Best Regards,
Thanks
Hi, I want to know that I purchased and used the theme, but the app I installed seems to be unresponsive on the page. I can’t see where the app I installed is. What’s going on?
Hi, we replied your ticket. Please check it.
Best Regards,
Hello how i can update the theme to the latest version?
Hi, please refer document to updating from an old version of Infinit:
http://www.codazon.com/document/infinit/shopify/#update-themeIf you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Infinit Support
Best Regards,
Hi Team I have purchased the infinit-multipurpose-responsive-shopify-theme – I need steps to install theme on my server
Hi, please consult the below documentation for your installation or tutorial videos we provide:
Document: >> http://www.codazon.com/document/infinit/shopify/#installation-theme
Tutorial video: >> https://youtu.be/Ht5ZcIENPCQ
Best Regards,
Does this them have a caalog mode?
Hi, are you asking about catalog mode? Unfortunately, the theme doesn’t have this feature. As a workaround, all products have option disable “add to cart” button. You can go each Product Section on HomePage, Product Pages, Collection Pages Setting and disable it, see example here >> https://prnt.sc/su3cjq
Best Regards,
In the infinit electronics layout.. i.m not able to change the mega minu. when i tried to change from backhand rather than customize they are not showing in minu bar. i want full mega minu design documantation or refrence video
Hi, your can refer menu document here: http://www.codazon.com/document/infinit/shopify/#megamenu
If you can not change menu, please create a support ticket using the link below and our support team will gladly assist you. https://codazon.zendesk.com/hc/en-gb/requests/newBest regards,
hello sir, i got the documentation procedure tomorrow but my concern is still same…when i create the navigation minu in dashboard ex. “male, femele, kids..”i did not find my navigation name in the theme customization section. i want to design mega minu as it is present in the theme. i have to just change the name and photos only. is there any other supportive videos or documentation file to design the mega minu completely with add the product in mega minu section in the column. there are some coding. i can not change anything through coding. please help me out
Hi, did you create support ticket? You can explain more clearly your menu design with support team and they will help to edit your menu.
Best Regards,
Been using a week, found so many bugs and hardly to use….
Hello,
Not knowing how something works does not mean there is a fault or a bug. Likewise, working with any premium theme there is a small learning curve, and we always encourage you to engage with our support team if you need assistance or consult the extensive documentation we provide: >> http://www.codazon.com/document/infinit/shopify/
Our team is happy to help out and walk you through any questions you have simply submit a support ticket via below link.
https://codazon.zendesk.com/hc/en-gb/requests/newWe look forward to helping you!
Best regards,
Can I add same products for ‘Frequently Bought Together’ in entire collection instead of adding each product? I have more 2000 products and how can I add bundle collection for each product. It’s very time consuming. Can you please add this option?
Hi, our developer plan to release this function in next version. Please wait the next version or contact our support team, they will send the package for you first.
Best regards,
Infinit is a great theme, I have two issues:
1. How to set up the variants within the theme?
2. Does theme support RTL, how to active this function?
Hi, 1. From your Shopify admin, go to Online Store > Themes > Customize.
In the theme editor toolbar, click Theme settings.
Click Theme General Configuration.
Go to SWATCH OPTION area, and change value in Swatch option type field
Example: Size: text, Color: color, Material: text
2. From your Shopify admin, Themes > Customize > Theme settings > Theme General Configuration > Enable RTL Layout
If you can not set up variants, please create a support ticket using the link below and our support team will gladly assist you. Thank you.
https://codazon.zendesk.com/hc/en-gb/requests/new
