80 comments found.
Hi, how do I get the main header menu to show on the side?
Like this: https://demos.wolfthemes.com/retine/home/gallery-lateral-menu/
I’ve searched for the word “lateral” in the documentation and it’s not mentioned. Thanks
Hey there,
Simply set the menu layout to “Lateral” in the customizer > navigation tab.
I hope it helps.
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Thanks
Hi, is there a way to show captions in Lightbox?
Hey there,
You can add a caption in the lightbox by filling the “title” field of your image in the WordPress admin.
I hope it helps.
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Hi. Is the theme will support PHP 7.3 soon?
Hey there,
There shouldn’t be any issue with PHP 7.3, but I will double the compatiblity.
Let me know if yon notice anything.
Thanks
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Hello, Pre-sale question:
It is possible to disable each image as a product?
I need to display much images with comments, much categories like a catalogue without the possibility of purchase.
It is possible with your template? Thanks a lot, Regards.
hey there,
Yes, adding a purchase link or link your photo to a product is not mandatory.
I hope it helps.
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Thanks a lot for your response. It is possible to have stock videos (like stock images) with comments ?
Access to the backend demo would be great.
Thank you by advance, regards.
Hey there,
Retine is not built to feature videos. If you need a video oriented theme, I suggest checking our theme Superflick.
I hope it helps.
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Hello, I’m mainly interested in the gallery that I see here https://demos.wolfthemes.com/retine/home/photo-gallery/ but I have pre-sales questions.
1. Would I need to do any WP Bakery configuration in your theme in order to use it? Or, is it done in the usual wp admin settings?
2. Can I upload all my images via ftp to a specific directory instead of uploading them one by one?
Thanks, Michelle
Hey there,
The photo gallery is a simple WP Bakery “Image Gallery” element with the “metro” layout option.
1. Once the theme is installed along with the plugins including WPBakery Page and its custom extension, there is nothing else to do. You can also import the demo content to help you to get started.
2. The theme doesn’t include such features but, maybe you will find a plugin out there to help you with that.
I hope it will help.
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Hello, Thanks for your reply. I have a follow up question:
2. So if I have 1000 photos I wish to upload and display on our website using your theme, I will have to manually upload them one by one via wp admin – instead of a mass ftp upload?
Hey there,
This is a plugin territory feature that is not included in the theme. I suggest checking if a 3rd party plugin would allow you to do that.
I hope it will help.
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Hi, I could’t get the Stock Photo Page Running including Search Bar and Stock Photo in 4 Column. How can I get it running? Other then this stock photo issue, there is also another issue on woocommerce checkout time, seem there an error, it say template outdated.
Hey there,
I’m currently checking your ticket.
Talk to you soon.
All the best.
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Hi, great theme congratulation, before buy it I need to know if it’s possibile use Gallery like a Stock, we need to create a “set” of photos (perfect the album structure) but with the icon for download (now if click in the photo, the gallery open a popup, I need to open a single photo free download the same of stock). And last question, it’s possibile download all photo inside album? A button near the counter button that zip all photo? Thanks
Hey there,
I’m glad you like Retine!
These options are not included in the theme out-of-the-box.
We offer customization services. Feel free to contact me: contact@wolfthemes.com
I hope it will help.
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Hello, I see that Yoast doesn’t create a sitemap that includes the photos, only categories, content blocks, tags. Any ideas?
Hey there,
Maybe this will help https://kb.yoast.com/kb/images-in-the-xml-sitemap/Please note that we don’t provide support for 3rd party plugins.
All the best.
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Is it possible to create your own author page with this theme and if so how?
Hey there,
You can get any author page URL in the admin > user panel e.g https://demos.wolfthemes.com/retine/author/wolfthemes/
I hope it will help.
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Hello, when I activate the visual composer, the function to upload images marks me error. But when deactivating the plugin, the site allows me to upload images again. How can I fix it? Thanks
Hi there,
Unfortunately, I can’t help you with this in public comments. Ensure that the theme and its plugins are updated (I assume we are talking about WP Bakery page builder since this is the page builder provided with the theme). If still need assistance, please post a ticket in the support forum. We will reply as soon as possible. https://wolfthemes.ticksy.com/
Best regards.
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Ok, I already sent you a ticket
Hi Jakov,
Thank you for purchasing our theme.
To answer to your question in few words:
- Install the demo content we provide and check the way the pages are done. Will be a replica of our live demo
- The stock photo page is made using the “Stock Photos” page template (Page attributes).
- On each media file you have a checkbox for “Free download”
Please note that we do not provide support on this area which is used mainly for pre-sale questions. For theme support, please post a ticket in the support forum mentioned in the documentation. We will reply as soon as possible. https://wolfthemes.ticksy.com/
All the best.
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Pre-Purchase Questions:
- Is it possible to filter the search based on product category before they hit the enter/return key? I will have 2 categories, photo & video, so need the results to match the category that users want. The look probably will looks like on Getty Images homepage.
- Is it possible to customise both the landing/homepage (stock photo demo) and search result page? Like adding widget/sidebar, add another blocks from WPBakery, etc.?
- Can I customise the look on single product page? If yes, where I can see all the template/demo for different single product page?
Thank you.
Hi Anthony,
Thank you for the interest in our theme. There are no built-in features for none of these customizations points.
Don’t hesitate to let us know if have other questions or comments.
Best regards
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Hi, so you’re saying that the theme can only look exactly like on the demo page without any customisation (including put a sidebar, other element form page builder, etc.)?
Hi again Anthony,
I was talking about the mentioned “Stock photo” layout: https://demos.wolfthemes.com/retine/home/recent-photos/
This layout is using a theme template. You can customize the header and the footer. For other layouts is used the WP Bakery page builder. Regarding the sidebars used, please check this screenshot.
Best regards.
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Hello..
I love your Theme!
I already created a ticket here:
https://wolfthemes.ticksy.com//ticket/1854670Trying to find where I can change the Header Text from “Retine Stock Photos” to something else? Where would I go to find this text and change it?
Also, I want to change the word in the “Search box” to “Stock Fhotos…” where can I go to change this text too?
I added a screenshot for you to see what I want to change.
https://prnt.sc/m7az1uThank you,
Winnerskeepscore
I figured it out!! 
One other question I have is
I’m trying to figure out what file I can access via FTP to my hosting to see where I can change the text in the “Search Field” from “Stock Photos…” to “Stock Fhotos”?
I already created a ticket here:
https://wolfthemes.ticksy.com/ticket/1854688My site is http://StockFhoto.com
I would like to know what file has the “Search Field” so I can change the text from “Photos” to “Fhotos”?
Here is a screenshot to show you what I’m trying to change.
https://prnt.sc/m7b2gpThank you,
Winners!
Hi there,
Thank you for contacting us. Unfortunately, I can’t help you with this in public comments. Please kindly wait for the support answer in the opened ticket. The answers are provided according to the queue.
Have a great day!
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Hi, I wanted to buy this theme but before I could buy, I need to ask if this theme support Easy Digital Download (EDD) as I’m using it currently, I not sure how to migrate to WooCommerce even tho it’s nice to use.
Hey there,
The theme hasn’t been tested with this plugin, but you can sell digital goods via WooCommerce very easily.
I hope it will help.
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Hi. I do understand that, I wanted to migrate to WooCommerce but I stuck with over 1000 digital goods on EDD and I have no idea how to migrate. May purchase this theme to test if EDD Plugin work.
Hi, I search a theme with access for many different photographers, that can post in global database but have also a personal page/gallery. It’s possibile with this theme?
Hey there,
Yes it is. Each author (that you can create in your WordPress admin panel) can have their own page. https://demos.wolfthemes.com/retine/author/wolfthemes/I hope it will help.
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Hi, some pre-sale questions: 1) For the Stock Photos Template, is the checkout powered by WooCommerce? or using the “Easy digital download” plugin? 2) Only one Page Layout style for Stock Photo? Or do you offer other design style? 3) How is the theme & plugins to be updated? Envato Toolkit? Repository? 4) On the Stock Photo template, I don’t see a Footer section created. is that feature available? Or is all the menu items on the Main Menu Bar only? 5) When I’m on your preview page at: https://demos.wolfthemes.com/retine/home/recent-photos/ – after I click on the magnify icon to preview the image in popup, the image keeps on blinking when viewed on my browser. 6) Lastly, how’s the Watermark feature work on the Stock Photo page template? Do I have to create a separate feature image with my own watermark on it? Thanks.
Hey there,
1/ Yes, the theme uses WooCommerce. 2/ There are a few layouts available: masonry, justified (see under the stock menu) 3/ All plugins can be updated in the regular way via the WP plugin panel. The theme can be updated with the Envato plugin. 4/ You can insert widgets in the footer if you need 5/ Thanks for letting me know! I will fix this ASAP 6/ The watermark is applied automatically to your image.
I hope it will help.
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Hey, Thanks for the response. 3) Plugin update the regular way as in I just click on the update button within the WP Panel? Don’t I have to update the Theme first before the plugin update is available? Usually the Plugins are packaged with the Theme. 6) How will the watermark look? Am I able to customize the actual watermark, such as inserting my logo, etc? Also, I noticed the Stock Photo layout doesn’t show a Rev Slider option, I can install that plugin to use wit this Theme as an option, yes Thanks.
5) Can you fix the preview image popup that keeps on blinking issue soon please? ?As I need to show your demo page to my client: https://demos.wolfthemes.com/retine/home/recent-photos/ Thanks.
Hello? I like to purchase this and start customization soon. But I need some clarifications on some of my remaining pre-sale questions. Let me know soon, Thank you.
Hey there,
The blinking issue should be fixed today.
Plugins are updated via the WP admin panel except for premium plugins. https://wolfthemes.ticksy.com/article/11671/They are bundled into the theme an are installed when the theme is activated.
There is a default trademark but you can upload your own trademark image (png image).
And yes, you can use the Slider Revolution with this theme.
I hope it will help.
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The blinking issue is fixed.
Cheers
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Hey Thanks. I noticed the Wishlist feature doesn’t work. I clicked on the heart shape on each Preview Image and it doesn’t add to the “My Wishlist”. As for the Logo area in the top left corner, if I insert a larger Logo, it will automatically increase the padding and create some more spacing right? Thanks.
Hey,
The heart icon is a simple like button. It allows visitor to like photos so they can be ordered by popularity.
You can adjust the width of your logo in customizer.
I hope it will help.
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Hi, it’s possibile create different price for different resolutions ?
Hey there,
Yes you can create variable products with WooCommerce and offer different resolutions at different prices.
I hope it will help.
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Thank you, last questions before buy, in the future you have in mind to create a map view ( with Geolocation), the photos uploaded have the exif information ?
This is not an option built into the theme at the moment.
Kind regards
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Is it possible to change the permalink on the photo page, as with posts and pages? https://demos.wolfthemes.com/retine/photo/jakob-owens-224352 to https://demos.wolfthemes.com/retine/photo/blabla or something else?
Hey there,
Absolutely! https://demos.wolfthemes.com/retine/jakob-owens-above-the-lake/https://wordpress.stackexchange.com/questions/232569/change-media-item-permalink
I hope it will help.
Kind regards
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Thanks, then another question, what about the Multilanguage ability of the theme, we want to use Polylang Pro and definitely not wpml
Hey there,
Every string in the theme is translatable. I never tested this plugin but I came across a lot of users using it with our themes, so it should work fine! 
Kind regards.
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Can you use this theme with Dokan?
Hey there,
The theme hasn’t been tested with Dokan ,so I’m not able to guarantee the compatibility, sorry.
Kind regards
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Hello! I would like to purchase your theme and I have the following question. Can this theme have contributors who can have their accounts and upload photos? Thank you!
Hey there,
This is not an option built into the theme, but you can create subscriptors who can publih in the backend.
I hope it will help.
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