344 comments found.
looks PRETTY NICE!
Thank you!
Hi! My name is Fernanda i have just purchased the okab theme, and i can’t get installed on my wordpress page. When I try to upload the theme on the “apparence/theme menu”, i get the message ” This link has expired, try later”, i guess that my wifi conection was the problem, but then i try to upload another older theme and i dindn’t have problems to install. Can you help me please? maybe the zip is corrupt in some way? maybe i need another version?
Hello, thank you for purchasing our theme. Please check here the server requirement for installing Okab Theme: https://docs.pixeldima.com/okab/wordpress-and-okab-server-requirements/ you will find a list of items you should ensure your host can comply with. For further questions please register and open a ticket via our website and our support team will check this for you: https://docs.pixeldima.com/support/ Thank you!
hi, have this issue I see the following issue on my end: /home/gharuypv/ebamservices.com/wp-content/themes/okab/framework/dima-framework.php
Hello, thank you for contacting us. Could you please register and open a ticket via our website: https://docs.pixeldima.com/support/ Our support team will check this for you. Thank you!
Hi Please help me this error “Warning: Unterminated comment starting line 3 in /home1/xxx/public_html/mywebsite/ar/wp-content/plugins/dima_shortcodes/include/widgets/widget-slider.php on line 3 ” can you help me please
Please make sure to update your PHP to 7.2+, if this doesn’t fix your issue feel free to contact us from here https://docs.pixeldima.com/support/
Regards.
Hi, I just updated the theme to version 5.5 and images doesn’t appear on mobile… I’m using an iPhone and trying in both, Safari and Chrome. I know the images are there because when I put my finger on the creen for a few seconds, the image appear, but when I release it, it disappears again. ¿Do you know what it could be? Thanks!!
Hello, we have fixed this issue the update will be available next few hours. Thank You!
Hi there, I have an issue where the customize section is not loading correctly. How can I resolve this? https://snipboard.io/vl7QtO.jpg I have also opened a ticket but still have not received any response. Many thanks!
Hi, thank you for contacting us. Please make sure to update the theme and the plugin to the latest version. Also I searched for your ticket and I couldn’t find it, could you please re-open the ticket from here: https://docs.pixeldima.com/support/ Thank you!
Is your blog template have an LTR Arabic option?
Hi, thank you for your interest in our theme. Yes all the theme is RTL ready and here is the blog example: https://okab.pixeldima.com/business-finance-rtl/news/
Hi there. getting this from the template I installed earlier today “Your theme (OKAB) contains outdated copies of some WooCommerce template files.” Can i dismiss this safely, also are you fixing this soon? Thank you.
Hi, thank you for purchasing our theme. We are working on new update and it will be available soon. Could you please register and open a ticket via our website: https://docs.pixeldima.com/support/ so we can check if the issue is related to the new WooCommerce update. Thank you!
Hi,
with your latest update, I no longer have slider revolution and now no slides on my home page? Why would this be?
For anyone else with this issue, I deleted the revslicer plugin folder and re-installed through Okab plugins on Wordpress. Back up and running!
Hello, sorry to hear that, and glad that you have solved it, we did not face this issue on all our website that uses Okab and as you can see it works https://okab.pixeldima.com/home-03/ Thank You!
I’m having problems hiding the sidebar space in the product page for my shop. The sidebar is off, but the content doesn’t go wide, it just left a huge blank space at the right side of the page.
Hi, i checked your site you did not hide sidebar for all your products, this is how you can do it: https://d.pr/i/pek1mF
Plaese next time create a ticket from here https://docs.pixeldima.com/support/ Thank You!
How can I change the hover color on the main menu? And the border color of the submenu? Also, who can I change the color on hover and # of items on the bag?
Hello, you can change your Primary Color https://d.pr/i/CU0DdQ and for your menu hover go to: Customizing ▸ Typography Main Menu https://d.pr/i/fNdOY6
Note: As the Themeforest comments section is meant only for pre-sale questions and generalities,
we are not able to provide detailed support here.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Accoun
Regards.
Thank you!
You are welcome.
Please I sent a ticket like 6 hours ago and got no response, can someone help me?
Hello we have replied to your ticket and created the translation file for you. Thank You!
hello….and PagaSpeed?
jejeje sorry PageSpeed!!
Hello, sorry for late replay, we provide numerous help files for guidance on the topic of optimization and performance, to help you the user achieve your best results and here is a great post to start with: https://pixeldima.com/a-beginners-guide-to-optimizing-your-wordpress-site/
hi actually i bought with the other account (i forgot the PW) Anyway I am using the Okab for my website, lovella.kr .but if i open Customize > footer , the set screen is black-out can not change any text, so still my footer in not changed, only can changed color. how can i do ? how can i fix it? though ust ftp in wordpress?
Hello, make sure to update your theme.
Please kindly open a ticket at the Support Desk and provide more info so our support staff can help you fix it:
Click Here To Create a ticket
Regards.
hmm actually i forgot my account which purchaced OKAB, i forgot my account then I made new this id so can not find purchase code and get ticket
You will need to contact Envato to help you remember your password.
Thank You!
Hi, Thanks for the great theme and i have one question pls: when importing RTL Demo its has LTR too so how or where to customize the other language ?
Hello, Thanks for contacting us today, and thanks for your kind words. About your question, if you are using a plugin for multi-language like WPML or Polylang please see here https://docs.pixeldima.com/noor/how-to-set-different-theme-options-with-wpml/ and here https://docs.pixeldima.com/noor/how-to-set-different-theme-options-with-polylang/
Note: As the Themeforest comments section is meant only for pre-sale questions and generalities,
we are not able to provide detailed support here.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Accoun
Regards.
Nice template with a lot of options, lacking to add other options to the menu bar, has lacking aesthetic touches & effects.
Hi, thank you for purchasing our theme. And we really appreciate your feedback, if you have any inquiries we can help you via our support system: https://docs.pixeldima.com/support/ Or via our website: https://pixeldima.com/contact/
I plan to buy your theme i want to know
https://www.astonmartin.com/en-us/models/new-vantage Can I make this same design with your own theme?thanks in advance
Hello, Thank you for your interest in our theme. Yes it is possible to achieve the same design, you can also check our other theme Noor: https://noor.pixeldima.com/noor-promo/ And it’s also possible to make the same design using it.
theme Noor support menu under slider or not ?
Hello, We have theme that support menu under slider Okab you can check it here https://themeforest.net/item/okab-responsive-multipurpose-wordpress-theme/16958600 Thank You!
Is there any documentation?
hello Mr Zen, Yes you will fine it on “okab-documentation.pdf” and here you will find How Too articles https://docs.pixeldima.com/ if you did not find what you are looking for just create a ticket from here https://docs.pixeldima.com/support/ and we will replay to you. Thank You
Hi there,
The theme is really good and we have been using it for quite some time now, however I wanted to make a few changes from the “Customize” section but it simply keeps on loading then stops. In the error log I get the following error: [19-Feb-2020 07:13:34 UTC] PHP Warning: in_array() expects parameter 2 to be array, string given in /home/onepager/public_html/sample3/wp-content/themes/okab/framework/functions/admin/customizer/include/controls/class-control-multiple-select.php on line 23
Please help, I have updated the theme, plugins and wordpress core again but no luck.
Reference: https://snipboard.io/HsTc2k.jpg
Many thanks!
Hello, thank you for your kind words Please make sure you have last update of Okab and WordPress. If this did not solve your issue contact us from here http://pixeldima.com/contact Thank You!
hi, the theme can use with multi language for ex. english or french?
Hello, yes you can use it with any language you want, english or french or any LTR/RTL language, you can even use multi-language english and french using WPML or other free plugin. Thank You!
thank you for fast return
You are welcome.
1 more question, is it possible to add a loop video to background of hero banner area on main page? For example: https://okab.pixeldima.com/home-06/ to this one.
Hello, Yes it is totally possible to add loop video to the background with just few steps.
Hi… I have problem when i add new page… I cant… Plz help
Hi Please create a ticket and our team will answer all your questions from here https://docs.pixeldima.com/support/ . Thank You!
I registed in your support… What is the purchases code.. I dont have not
Thank you for contacting us. You can find the purchase code in the download page on ThemeForest, please see image: https://d.pr/free/i/CTDl5m
Aha… thank u
You are welcome.
