67 comments found.
MP Time Table won’t install, return error message
“Something went wrong with the plugin API.”
Hello,
Thank you for choosing our theme!
Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will check it.
Thank you!
Hi team does this theme compatible with membership plugin? Also does it compatible with latest wordpress version?
Hello,
We appreciate your interest in our theme!
The theme is compatible with the latest version of WordPress. Just install the Classic widgets editor plugin recommended by the WordPress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/ Also, please ensure that all the bundled plugins are updated using Themerex Updater plugin included in the package -http://redy.axiomthemes.com/doc/#installation_theme_update
Membership plugins are not integrated into the theme by default. However, you may install any and create additional stylesheets which will be probably required for the theme’s full compliance. Our Custom studio will be glad to help you with it. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Thanks for the reply, is it compatible with WooCommerce & do provide support for it in future?
Currently, the new theme update is under development. It will include WooCommerce integration and the Personal Trainer/ Coach homepage. So, you will be able easily to set up an online store. Stay tuned.
For now, you may install WooCommerce, however, an additional stylesheet for shop/product pages will be probably required. If there is a need, our Customization studio can create it for plugin full compliance. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hello! How do i disable all page SKEWing?! Can i turn off?! Where, or how?! Thank you!
Hello,
Thank you for getting in touch with us!
Could you please clarify your request in the support ticket at https://themerex.net/support/ ? Our Tech support team will be glad to assist you with any questions you have.
Regards.
hello do you maintain update on your theme for 2022?
Hello,
Thank you for your interest in our theme!
Please note that the template is fully maintained by Our Team. Currently, we are working on a new theme version which includes the Personal Trainer/ Coach homepage and WooCommerce integration. It will be released in a while.
For now, to avoid any issues just install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/ and ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package – http://redy.axiomthemes.com/doc/#installation_theme_update
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Hi, I can’t modify the template from appearance > customize. i need to modify css how can i do it ?
Hello,
Thank you for contacting us!
The issue is related to the latest WordPress engine update. To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Yes, thank you so much, i have another problem, the menu doesn’t display on safari or iphone
Let our Tech support team have a closer look at your website settings. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will check it for you as soon as possible. Thank you!
Regards.
Dear do your theme support multi language, as I am searching for them that support Arabic language as well
Hello,
Thank you for your interest in Redy!
The theme supports WPML plugin for multi-language website. Please feel free to use it.
As for Arabic,the theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.
You may also consider these WP templates with RTL support:
1 – https://themeforest.net/item/helion-personal-creative-portfolio-wordpress-theme-store/24945497
2 – https://themeforest.net/item/blabber-allinone-elementor-blog-news-magazine-wordpress-theme/24305542
3 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
4 – https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844
Regards.
Rtl suppoert?
Hello,
Thank you for contacting us!
The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.
Regards.
Hello devs. Will you be updating this theme to be compatible with wp 5.5 ?? The update has broken various things. 
example: /wp-content/themes/redy/theme-options/theme-options.js:89:22): jQuery.fn.load() is deprecated
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.5. To avoid any issues, bundled plugins, including Revolution Slider and Essential Grid, should be updated to the latest version.
Please use option “Presales Question” at https://themerex.net/support/. Our Support Team will help you as soon as possible.
Regards.
Hello! How can I change the link of the top right button? https://energyrun.com.cy/
Hi, Im having trouble finding where I can edit the Take Part Button. Is there any documentation where I may be able to find a solution. Thanks J
Hi,
Thank you for choosing our theme!
Theme header is created with the help of Layouts. You can easily edit the button under Layouts > Header Default with Elementor builder.
You may check the theme online documentation at http://redy.axiomthemes.com/doc/#layouts_default
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ – our Support team will be glad to assist you with any questions you have.
Regards.
Hi, I have a pre sale question. My client wants to organize marathons and integrate as much as possible Strava App. 1) So minimum functionality is to display marathon progress and results on a public page. Is it possible? 2) Does your theme has user account? Where participants can register and see their personal information? 3) Would be good if participants can see the results from Strava as well on their account.
Hi,
Thank you for your interest in our theme!
We haven’t tested the theme with Strava App, and can’t guarantee it to be fully compatible. The theme supports a regular WordPress registration with standard user roles, for an advanced user account/settings you will need to install additional plugins.
Regards.
good evening, ever since i got your theme i cannot access wp-admin, i get the error 403 ‘Forbidden Access’ i have reinstalled the theme several times, edited, deleted the .htaccess file with no success, please assist am at my wits end
Hi,
Thank you for choosing our theme!
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue. Thank you!
Regards.
Hi. I love the layouts. I need to create running events and charge people for them. Can I create paid events with this theme? Like in this website: http://sistime.com.br/
Thanks!!
I have an urgent ticket in support area. Please be so kind to review it.
Ticket #3336
Hi; Can I buy html version.
Hi,
Thank you for your interest in our theme!
This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://themerex.net/support/ and choose “Get customization” category.
Regards.
Error in Admin after last update.
Notice: add_submenu_page was called incorrectly. The seventh parameter passed to add_submenu_page() should be an integer representing menu position. Please see Debugging in WordPress for more information. (This message was added in version 5.3.0.) in /home/public_html/wp-includes/functions.php on line 4903
I’m reading around and it is theme related…..(?)
Hello,
Thank you for choosing our theme!
Please submit a ticket at https://themerex.net/support/ – choose “Presale questions” category (it doesn’t require support renewal) – our Tech support will provide you with further assistance.
Regards.
Done
Do you have any experience with the support of Czech language, especially regarding the default fonts of the template? We have many crazy letters like č, ď, ť, ř, ž etc.
After upgrade to 1.05 and now to 1.1 there is a conflict with ThemeREX Addons plugin (only in home page!!! no problem in other pages).... I have also deactivated all plugins except Elementor and Themerex
Hello,
Thank you for choosing our theme!
Please submit a ticket at https://axiom.ticksy.com/ – choose “_Presale questions” category and provide your website login details – our Tech support will check the issue. Thank you
Hi, can we buy HTML/JS/CSS version of this template? (same price is ok )
Hello,
Thank you for your interest in our theme!
This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://axiom.ticksy.com and choose _Request Paid Customization” category.
Regards.
Will this template accept API keys to upload event information?
Hello,
Thank you for your interest in our theme!
The theme includes a free version of The events calendar pluginit comes with an API key for basic maps functionality. You may need to install additional plugins to enable another kind of API keys for events.
Regards.
