112 comments found.
This theme is still filled with garbage. Load time is 23 seconds with the same page built without this theme! Conflicts with SG optimizer, so there is no hope in optimizing it.
I tried contacting support, but you can’t even register to talk to anyone! I want a refund! I bought something else. I then hired an Envato studio to see if I was wrong. They had the same issues and had to disable plugins to make this work? This is a beautiful looking theme that is designed nicely but coded wrong! It crashes your site if you add learn press or any other optimizations.
This should not be on the market! They need to fix a lot. The design is amazing, just flawed with bloat and junk!
I paid Envato studio 50 dollars for the install in hopes they could get this design to work for me.
Hi.,
Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed –Regards., DesignThemes Support.
Hi, How to change the background colour of Augury themes as I don’t like the black colour please provide me better resolution
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
body { background-image: none; background-color: #030303; }
Note: You can change the background value as per you need.
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Regards., DesignThemes Support.
Please answer my query still i didn’t got any resolution i’m very disappointed of the service as they are providing
Hi.,
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Regards., DesignThemes Support.
how to import the demo of augury themes please send me any articles or videos to import the demo templates
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Regards., DesignThemes Support.
Hi, I have installed Augury themes in WordPress but unable to get exact preview has been shown. I tried with all steps from my end so please tell me know the steps to get exact preview of themes
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Regards., DesignThemes Support.
I am not able to change anything through Elementor
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.Regards., DesignThemes Support.
Hi, can please check above image and guide what to do next?
Also do you have any updates after June for theme?
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.Regards., DesignThemes Support.
Elementor Premium addons JetElements, JetTricks and Jet Tabs will not update. Was this theme forgotten about?
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.And we will update all your premium plugins.
Regards., DesignThemes Support.
DO NOT BUY THIS PRODUCT! It is overloaded with garbage and the pages won’t even edit with Elementor.
The support won’t help.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.And we will update all your premium plugins.
Regards., DesignThemes Support.
If i want to make page look like in demo I need to buy elementor pro? Or is it possible to do so without paying more money? (Import demo doesnt work, as it was already working page and i dont want to loose all info
Hi.,
Most of the options of elementor plugin are available in the free version itself. Pro version is not needed in most of the cases.
We have built the theme only with elementor plugin. The theme is included with Elementor Premium addons JetElements, JetTricks and Jet Tabs and also you can download updates of those addons for free.
We recommend for fresh installation for theme
Hello. I have installed everything, and ported over the demo content, that all went smoothly and thank you.
However when I go to edit pages, the top section of the page doesn’t appear to be editable (for example – on the home page the section with the stars in the background with the text “Your path is illuminated by a road-map of stars.”)
Can I ask how to access and edit that part of the page? Thank you in advance!
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.Regards., DesignThemes Support.
In the video you can see that I am able to edit the “what we do” section, and can turn it on and off using the page content navigator, but if I scroll up to the intro “Your path is illuminated by a road-map of stars” section, there is no way to edit that section – and it doesn’t appear in the page content navigator. So – how do I edit that section and put my own content in?
Thank you!
Hi.,
It’s revolution slider. If You want to edit this section http://prntscr.com/tk4lxz ? Then, Kindly follow given screenshots.
Refer : http://prntscr.com/tk4ml0 , http://prntscr.com/tk4khp
Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Regards., DesignThemes Support.
Awesome – ok I see the sliders, and how to edit them. What I don’t see is – when I go to edit the page, I don’t see any way in elementor to select or change which slider is being used, and if I go to the code/text view in the wordpress editor. Can you please tell me where the line of code which is calling the banner for the home page is so I can modify this?
Hi.,
How to edit the Slider : https://www.themepunch.com/slider-revolution/editor-overview/
Hi – thank you for that. I understand how to edit them, and how to generate embed codes, etc. What I don’t see is how to change which slider is being shown on the page. The problem is if I go to the home page for example, the slider doesn’t show up in elementor view, nor am I seeing it referenced in the code/text view with wordpress editor. So I am asking – if I am wanting to use and edit the homepage of the template you sold me, how do I go into that page and direct it to use a different slider? Because I’ve spent over an hour sifting through the page design and I can’t find any reference to it.
Hi,
I want to disable the preloader of home page only. Con you please help!
Thanks
Hi.,
Please refer : http://recordit.co/InmCcDS6Gs
Get into Admin Panel > Appearance > Customize > Site General > Site Loader > Enable or disable
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Thank you!
How to change blog thumbnail to color?
HI.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.entry-thumb img { filter: none; -webkit-filter: none; }
Regards., DesignThemes Support.
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
I MEAN REALLY?????
IT DOESN’T EVEN WORK!!!!
MY GOD DO I HAVE TO LEARN TO DO YOUR JOB TOO BECAUSE I WANT A FUNCTIONING PRODUCT?????
WAIST OF TIME!!!!!!
Hi.,
Thank you for contacting us.
A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style. css stylesheet.” error message being displayed when uploading or activating the theme.
Please refer the knowledge base : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Theme installtion : http://docs.wedesignthemes.com/dt_articles/how-to-install-theme-via-wordpress-dashboard/
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Regards., DesignThemes Support.
I now know you are all simulations because this shit DOESN’T EVEN WORK!!!!!!
I downloading it. Uploaded it. Can’t really screw that up can I? Then install is FAILURE TWICE MISSING ESSENTIAL BASIC PAGE!!!
You see when you buy a car, you don’t need to then go by tires and a steering column and breaks. If you buy a house you don’t need to put on a roof. Put in a toilet. If you buy a shirt you don’t need to buy buttons.
MAKE IT WORK!!!!
THATS PRETTY SIMPLE!!!!!!
WORK
WORK
PLEASE STOP WASTING MY TIME AND ACTUALLY DO YOUR JOB!!!!
Hi.,
Thank you for contacting us.
A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style. css stylesheet.” error message being displayed when uploading or activating the theme.
Please refer the knowledge base : https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Theme installtion : http://docs.wedesignthemes.com/dt_articles/how-to-install-theme-via-wordpress-dashboard/
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Regards., DesignThemes Support.
Hi,
I want to disable hover effect on shop items. Can you please let me know?
Also I did not find any option to change colorscheme from dark to Light
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.woocommerce ul.products[class*='product-overlay-'] li.product .product-thumb .image .product-thumb-overlay { display: none !important; }
.woocommerce ul.products li.product:hover .product-thumb .image .primary-image { -webkit-filter: grayscale(100%) !important; filter: grayscale(100%) !important; }
Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Disable hover, means I need product thumbnail to be displayed in color permanently.
Hi,
Sorry for the inconvenience, Use the below given code in your custom CSS.
img, .blog-single-entry[class*="post-custom-classic"] .entry-post-navigation div[class*="post-"]>div:not(.nav-title-wrap), .woocommerce ul.products li.product .product-thumb .image .primary-image {
-webkit-filter: none !important;
filter: none !important;
}
Thank you So Much! 
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
Hi, I want to change the admin email address in the reservation section. I even changed the email address in the General WordPress section, but it still goes to the previous email.
Hi.,
Please refer the attached video : http://recordit.co/cLQ3DAtNKD
If still facing any of issues, Please more details about your issue, help us have a better understanding of it by getting back with any screenshot like references to our support team and we will gladly assist you.
I want to change the admin email in the appointment section. This video is not what I want
Hi Linax111.,
Sorry for our previous video, please update the email id from the settings section of Services menu as shown in this screenshot https://prnt.sc/tafolq
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
tnx I changed the email, but it will still be sent to the previous email. and I want to disable the preloader pls help me
Hi.,
Please navigate the Dashboard > Appearance > Customize > Site General > Site Loader
Please refer : https://prnt.sc/tax7g5
Is it possible to change the color of the colored portion of the loading animation, and the custom cursor? I was able to change the highlight color by going to customize > active site > site skin > secondary color , but that didn’t affect the loading animation or the custom cursor. Thank you in advance!
Hi.,
If you want to change this http://prntscr.com/t8aplq color pattern of loading animation ? Then, Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.orbit { border-color: #f00 !important;; }
.planet { background-color: #f00 !important; }
.sun {background-color: #f00 !important;}
Note: You can change the border and background color as per you need.
If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
demo The execution failed. Please check error.log
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hello,
1. Can we receive payment through this theme? 2. Can i make changes to demo theme? 3. Demo theme is not imported properly, tried twice. 4. Need to change color from black to some light color, can it be possible? 5. How to contact product support, i’m unable to reach.
Guide me for all above points please.
Need your support.. waiting for reply.
Hi.,
1) Yes, you can make appointments here – https://dtaugury.wpengine.com/appointment/
2) Yes, you can easy to customize demo content.
3) You can import the demo content via the unyson plugin.
Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
4) Yes you can easy to customize colors.
5) If you have any doubts/issues please feel free to mail us – support@wedesignthemes.com We are here to help you.
Regards., DesignThemes Support.
Hello ! how can i change or disable the custom mouse cursor ? Thank u
Hi.,
Go to Dashboard / Appearance / Customize / Additional CSS and add following CSS code
CODE:
.circle-cursor { display: none; }
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
