Hi.,

Thank you for your interest on our theme.

Yes definitely, We are 100% compatible with the latest WooCommerce version

Thanks

Hi.,

Yes,our theme built using or own theme page builder and also we mentioned “our is compatible with WPBakery Visual composer plugin” in our changelog.

Remaining issue – Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Hi.,

Thanks for the notification…

We will fix this and update our theme ASAP.

Regards., DesignThemes Support.

Hi.,

Please mail us your site credentials (WP access logins and cPanel login details (Admin username and Admin password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

the problem seems to be because of Ultimate Addons for WPBakery Page Builder that i can`t update anymore frum version Version 3.16.25

can you help me with the update please?

Hi..

Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!

Hi.,

Thank you for contacting us.

Go to Dashboard > Appearance > Cleaning Options > Layout > Header > Top Bar > Enable Top Bar > YES > here you can custom ize the topbar content.

Refer:

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever

Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:

Thanks in advance.

Regards., DesignThemes Support.

Hi..,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will fix this issues.

Regards., DesignThemes Support.

Hi.,

Thank you for the interest in our theme and contacting us.

Sorry, we do not have the PSD files for this theme. We only have the some elements and icons in PSD. If you wish and need the files then purchase the theme and send us the screenshot of you need the icons and section them we will send you the files and provide the support asap.

Regards., DesignThemes Support.

Hi.,

Kindly refer this knowledge base link for how to gt updated plugins ,

• http://support.wedesignthemes.com/knowledge-base/how-to-get-updated-theme-premium-plugins/

• https://youtu.be/Mrt2hfiyW_Q

Regards., DesignThemes Support.

Hi.,

Kindly send us your shop page link so that we will have a clear look from our end .

Regards., DesignThemes Support.

Hi thanks for helping.

all my shop pages have nofollow links. But I think the problem is not product title. Its about shopping cart and whistlist.

Hi.,

OK, Thank you for your site link .

Get into the file path functions.php under the theme file , and paste the below code and check out the issue .

add_filter( 'woocommerce_loop_add_to_cart_link', 'add_to_cart_dofollow', 10, 2 );
function add_to_cart_dofollow($html, $product){
    $html = sprintf( '<a rel="dofollow" href="%s" data-quantity="%s" data-product_id="%s" data-product_sku="%s" class="%s">%s</a>',
        esc_url( $product->add_to_cart_url() ),
        esc_attr( isset( $quantity ) ? $quantity : 1 ),
        esc_attr( $product->get_id() ),
        esc_attr( $product->get_sku() ),
        esc_attr( isset( $class ) ? $class : 'button' ),
        esc_html( $product->add_to_cart_text() )
    );
    return $html;
}

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.

Click Here To Get Theme Support

We look forward to helping you!

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

You can get all the theme documentation ans theme files with theme package itself. you need to download the theme package with “All Files & Documentation”.

Knowledge Base

Help Videos:

For the purpose of demo content import we have used “Unyson” plug-in to import the demo contents.

Note: Before installing the theme or demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.

After Install the theme, you can simply activate the theme in dashboard > Appearance > Themes, here just click “Activate” button to activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

Video: https://www.youtube.com/watch?v=Zt33ypi2uno

Note : We have offer a setup service as free of cost for basic installation and import the dummy data.

If you are looking for basic installation and setup only means we can able to help on this with free of cost.

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.

cPanel login details (Admin username and Admin password)

WordPress admin login (Domain Name, Admin username and Admin password)

FTP access login details ( FTP Host Name, FTP Username, FTP Password)

Regards., DesignThemes Support.

Hi.,

The issue has been resolved .

Ref : https://www.dropbox.com/s/t0x9udt5til2z53/20190401_172825.mp4?dl=0

Regards., DesignThemes Support.

All good, thank you very much for your support

Hi.,

OK , Thank you .

You are always welcome to ask us your queries and we are ready answer it with pleasure. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end

Regards., DesignThemes Support.

Hi.,

Sorry for the inconvenience ,

We are ready to help you . So please let us know the issue along with your ftp and admin details so that we can fix it for you.

Kindly send us your registered MAIL ID ( in our forum ) so that we will send your forum login details , immediately .

We will respond within 24 hours of your query. We work 9am – 6pm IST.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

We are updating all the theme to compatible with WP 5.0. Within this month we will update all the themes asap.

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi, I haven’t checked the website for a while and now I have a major problem: I can’t change codes or text or URL at page builder. I try to edit url at homepage and panel is “blocks” (is it Gutenberg?), I chance URL of the link and click save. It says “saved” but whenever I reload the page, I see all my chances disappeared. How can I turn off page builder with blocks?

By the way, Gutenberg is not installed as plugin. but I think your core features add this block page builder. is it true?

Hi.,

No , it was WordPress default editor ( after WP5.0 verison ) So , kindly install / activate this plugin and check out the issue .

Plugin Link : https://wordpress.org/plugins/classic-editor/

Regards., DesignThemes Support.

Hi.,

Get into the file path /wp-content/themes/cleaning/ and replace the folder woocommerce using the below file ,

Folder Link : https://www.dropbox.com/s/7dk12fckor5zdz2/woocommerce.zip?dl=0

Regards., DesignThemes Support.

Worked! Thanks much! You guys are always awesome.

Hi.,

You are always welcome to ask us your queries and we are ready answer it with pleasure.

Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!Have a look at the video for the rating process.

Ref : http://recordit.co/YqdTBuEJRm

Hoping for a 5 star rating from your end

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Kindly, Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.

Regards., DesignThemes Support.

Hi.,

Make sure you have been using the updated plugin , if not kindly update the plugin ( We have sent it via forum please have a look ) and check out the issue.

If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.