Discussion on Travel Tour - Travel Booking WordPress

Discussion on Travel Tour - Travel Booking WordPress

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3847 comments found.

Hello, please if you can let me know can I remove in tour contact form – I agree with terms and conditions row in sidebar. Thanks.

Hi,

Please try  go to include/tour-util.php file to remove these out around line 1848.

$our_term = tourmaster_get_option('general', 'register-term-of-service-page', '#');
$our_term = is_numeric($our_term)? get_permalink($our_term): $our_term; $privacy = tourmaster_get_option('general', 'register-privacy-statement-page', '#');
$privacy = is_numeric($privacy)? get_permalink($privacy): $privacy; $ret .= '<div class="tourmaster-enquiry-term">';
$ret .= '<input type="checkbox" name="tourmaster-require-acceptance">';
$ret .= sprintf(wp_kses(    __('* Creating an account means you\'re okay with our <a href="%s" target="_blank">Terms of Service</a> and <a href="%s" target="_blank">Privacy Statement</a>.', 'tourmaster'),     array('a' => array( 'href'=>array(), 'target'=>array() ))
), $our_term, $privacy);
$ret .= '<div class="tourmaster-enquiry-term-message tourmaster-enquiry-form-message tourmaster-failed">' . esc_html__('Please agree to all the terms and conditions before proceeding to the next step', 'tourmaster') . '</div>';
$ret .= '</div>';

Then check your site again.

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Pre sale question can I select the days available for every activity? 1 activity mondays, second one tuesdays…? thanks

Hi,

Yes, you can set up it as you wish. Thank you for your interest :).

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Hello, can you tell me why is opacity so high on mobile version in tours – featured image – header image. It is actually black! Please suggest what to do.

Hi,

You can adjust it in: Tourmaster > General > Single Tour > Single Tour Header Gradient.

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Thanks for your comment but it just has effect on desktop version, not mobile header tour image. It is almost black

Hi,

It will surely effect to both version desktop and mobile too, could you check it again?

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Hello,

Do I have the ability to choose only specific date for my tour?

Example: Option A: 12 June 2020 – 24 June 2020 Option B 15 December 2020 – 30 December 2020

The client will have the options to choose only that I mentioned above , either they choose A or B. And can I limit the number of people on a tour?

Example: Only 10 adults can book Option B, after that the booking is closed.

Thank you, Dheeraaj

Hi,

Yes, it’s possible to setup it with our tour master system.

Thank you for your interest :).

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Hello, When a Post display, first show the default image (theme), then after 1 sec, show the post featured image, this unnecessary process affect the performance, most for mobile device and I got warning message from Google Search Console. There is a way to avoid that?

Hi,

Thanks for your info.

1. Can you provide screenshot of Google Search console? I’m not the admin of your site so I can’t see from your url.

2. About Google page speed, unfortunately, we can’t do anything much about that. It’s mainly depend on how you use the minifying, optimizaiton(ie image optimization plugin) or caching technique. The theme itself can’t cover all of that. You will need plugins to help improve that. I suggest you to follow instruction from Google directly. ex: https://take.ms/FpgON

Hi,

About the default image display first, did you modify any theme files ? If not, please try deactivating all plugins out and see if this helps.

If not, please provide your wp-admin back via goodlayers profile page so we can check this out.

https://themeforest.net/user/goodlayers

Regards,

Hello, What I need to configure to PayPal payment support?

Hi,

For paypay, you don’t need to do complex thing, you can just put your Paypal account in the payment setting in Tour Master option directly.

However, I suggest you to use business type account for your PP account.

Thanks…

I want to buy HTML version which i can implement in my asp.net website. Do you provide HTML version?

Yes, here you are : https://themeforest.net/item/travel-tour-travel-tour-html-template/22967403 However, please note that the demo won’t be complete as in WP version. Only some demo will be available.

What will you do for Google Core Web Vitals for your theme? They are coming… and it may be from 2021 that any wordpress theme will need this.

I told you that since a year ago, google gives priority to speed, rendering, etc. Core web vitals will be very important. You don’t listen to your customers. We’ve talked about that in the past. You must change the development mentality and think better about version 4.5 or version 5 and not give us a small update like 4.2.3 : (

I understand but it’s quite different. Along the way, we must provide bug fixes if we found it(and it’s better than we do nothing.). However, what you asked it the major change which take much much more time. As mentioned earlier, we have plan for it too but our schedule is now really tough with other themes. This theme is of course in the list as well but unfortunately, not its time yet. Please note that the development can take long time, it’s not a small task like bug fixes.

So in near future, we might release some update with bug fix again so please understand us if you don’t find major updated in near update in the future.

we have plan for it too but our schedule is now really tough with other themes = You said yourself what´s happen with this theme : it´s not a big priority . The major update should have been shedule since months. The major update will be fix and improve what´s we discuss in the past. Respect the 5,829 customers who bought this theme.

I am within the support period and I have submitted my issues several times, but unfortunately have not received any reply. So I have to post my question again, hopefully the author can read my issue and help me out : 1. Which pluglin should I install for muliti-currency function ? 2. I have set up stripe key, but the payment can NOT work. Can you respond to me quickly so that I will send you more details. Thanks for your attn. and time.

Hi,

I’m not sure where is your ticket. Could you provide ticket id here so I can check it? I’ve made responded to all tickets available from my working time in morning.

1. We don’t provide support for multi-currency so it’s impossible to do.

2. This question will require wp-login to check it, please add your ticket link here in next reply. I will take a look for your case as soon as possible for you.

UPDATE: I see your ticket now and its only created from 20 minutes ago, not sure what you meant I have submitted my issues several times, if you have problem when submit your ticket, please let’s us know and we will take a look on it.

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Hi, I’m having trouble installing the theme on my WordPress site. Can you help walk me through it please? I download the “WordPress only download” and when I go to my WordPress site, it says, “problem installing theme.” Please help!

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please also provide wp access + site url so we can check on it directly.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

I already did that SMH And just got your email SMH. During the time it took you to respond and create this runaround you could’ve actually helped me

Hi,

I’m not sure what SMH mean, but if you submit your problem in our support system, its should have get my responded from morning.

The public comment isn’t good idea to debug the problem because we will request wp-login to check the problem.

Also, you try to update your server requirement to fit our requirement then install our theme again: https://docs.goodlayers.com/server-recommend/ .

If after update the server, it still not work, you can try use ftp method to upload it: https://docs.goodlayers.com/theme-installation/ .

We’re so sorry for the inconvenience. We hope you’re understanding and submit your problem in our support system so we can check it together.

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The ROOM BASED PRICE does not work. I actually started a new project with this theme that I bought a couple of years ago and still looks beautiful. However, I noticed that the ROOM BASED PRICE is no longer working and it only shows the room but adult, child, infant and so on. So you can only select the room and nothing else and the system cannot book. What is wrong?

I actually noticed that I cannot only use the ROOM BASED PRICE or it will not work properly. I also have to add the BASE PRICE; Is there a way to use only the ROOM BASED PRICE and having the drop-downs displayed too?

Hi,

The only way is add 0 in BASE PRICE.

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Good day, how to install the starting theme https://demo.goodlayers.com/traveltour/main4/ this topic. I can’t find it in the list of pages.

I have installed https://demo.goodlayers.com/traveltour/

Hi,

I’ve replied to you in other replies. Please submit your next question in: https://goodlayers.ticksy.com/ .

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Hi, I just wanna report some bug.

If I set Reservation Bar to “none(hide the right side out)” in tour editing page, featured image is broke the mobile view. Its streched out weirdly.

https://imgur.com/F1zFIj8

How can i fix it?

Hi,

Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Mobile CSS ( screen below 767px ):

.tourmaster-single-header-title-wrap {
    padding-top: 205px;
}
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. :(

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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IT worked! Thank you.

Hi,

I would appreciate if you could please rate the theme if it’s working fine for you, its means a lot to me. Thank you.

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Hi! Is it possible to get trial access for 2-3 weeks?

Unfortunately, we don’t have the trial version for this theme.

However, you can see these videos to see how the theme works : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73

Is there option to try admin area?

Hi,

Unfortunately, we don’t have an option for that.

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Добрый день, как установить стартовую тему https://demo.goodlayers.com/traveltour/main4/ эту тему. не могу найти в списке страниц.

Good day, how to install the starting theme https://demo.goodlayers.com/traveltour/main4/ this topic. I can’t find it in the list of pages.

Hi,

You should be able to install it in: Goodlayers > Getting Start / Import > Import Demo. Screenshot: https://photos.app.goo.gl/vYQKX2XAngq1N5A56 .

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

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wow, thank you.

Hi,

You’re welcome.

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can the currency be changed to Rupiah?

Hi,

Yes, you can change the currency but please note that you can use only one currency at a time.

Hello, suddenly submit enquiry button doesn’t work? can someone tell me what’s the problem??

Hi,

1. Can you try to disable all other plugins first and see if it’s fixed or not.

2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/

3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.

4. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.

Cheers! :)

Hi there, I have purchased this theme and getting to grips with most of it.

I need to stop customers being able to “BOOK VIA EMAIL”.

I have disabled the “Enable Booking Via Email (for guest)” in Tourmaster.

Tourmaster>Payment page> Enable Booking Via Email (for guest) – Set to off.

But the BOOK VIA EMAIL button is still showing.

Please help!

Hi,

I have seen you already found the option to disable it in our support system.

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Hi! Does your system have the ability to integrate with getyourguide.com and civitatis.com? It is just a matter of automatically updating the number of tickets available if one of these portals sells something. In the same way, if I sell something on my website, I would like the number of tickets on getyourguide.com to be reduced accordingly. If there is no such option, are you able to create it for an additional fee?

Hi,

Unfortunately, we don’t have that kind of feature and we don’t offer customize too. Thank you for your interest by the way :).

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Hi, I have a question in “City Tour” theme or any other themes I guess. In the side bar of Single tour page, how do I remove “save to wish list” and the “eye icon” with number on the right under booking/inquiry form? Since I disabled the membership feature so this doesn’t make sense to be shown here. Thank you!

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

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