141 comments found.
Hei. I need help for Awards theme.
https://prnt.sc/w4usqxI want to hide how many votes the candidates got. But I only want to see them.
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Hi, Thanks for purchasing Awards. Could you please send your site admin details here https://themeforest.net/user/support_themestall#contact , our developer team will check it for you.
Thanks
Hi, You mentioned in one of the above comments that you are working on a theme update. So, Are you going to add any new features? What will be in new update? also, can you please let us know any date or time frame for release new update? Thanks.
Hello, we are working on the theme update but we cannot tell the exact release date. We will notify you after updating the theme, you can read the release change log to check the new features list.
Thanks
Hi. I like your theme. But I don’t know how I can vote. If I buy your theme, I want to customize something. How much you will charge?
Thanks for your interest. Currently vote functionality is working with IP address and logged in users. Please email here your customization list https://themeforest.net/user/support_themestall#contact , then our developer team can tell about it.
Thanks.
Hello, can you please provide me with a refund. I am having complications with the theme. Also, I was under the impression it was drag and drop editor however it is all shortcodes. How can i receive a refund?
Hi, if you face any issues you can ask us support, we will give you support as you want.
Here is the refund policy of Envato. https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- . At the bottom of the page you will find the link for creating a refund request.
Thanks
Hey I purchased the theme. After installing the theme and plugins I am trying to upload the template. One Click Demo Import says “There are no predefined import files available in this theme. Please upload the import files manually!” Can you provide instruction on how to upload template?
Hi, thanks for purchasing Awards. Please check your email, we asked your site login details, our developer team will set it up for you.
Thanks
Hello, Presale question.. does this theme still work? Do you have any new update themes with the same functions as this one.
Hello, thanks for your interest. Yes, theme is working perfectly with all functionality. You can purchase if you like. And we are working on theme update, hope it will release soon.
Thank you.
I am trying to add a specific google font but the drop down selector for the google fonts doesn’t work. Can you please look into this asap? Thanks, Stefan
Hi, thanks for purchasing Awards.
Please email here https://themeforest.net/user/support_themestall#contact your site URL and admin access, our developer will check it and give you solution.
Thanks
Hi, I’ve just purchased your Awards theme and I am trying to install the required plugins. Unfortunately, the following plugins don’t seem to exist anymore but are listed as required for the theme to function:
Nominee Likes Themestall Add-ons
Could you please help me?
Best regards, Stefan
Solved: When beginning to install, I noticed that the mentioned plugins are pre-packed… thanks!
Ok. Please email here for further assistance https://themeforest.net/user/support_themestall#contact .
Thanks
Hi,
I like the theme and have some questions
1. On the home page, can first row above search and second row under search disabled? Only display recent posts (Recent Nominees from the Creative Designers )
2. On the post, the theme has 3 column ; photo, info, author box. Does the theme has any option to disabled author box on the right side? If yes, once disabled author box, would the love button count still show and move up replace the author box?
3. Search terms. The theme has 4 options. Does the theme has options to have less or more search term. For instance, have 3 options rather than 4.
4. Any option to change the colour theme, fonts?
5. Disabled submit front end?
Thank you.
Hi, Thanks for your interest.
1. We used drag and drop page builder by site origin, so you can easily remove or add new sections.
2. Currently this option is not available, but if you purchase we can set it for you, it is single line of code needed to edit.
3. Yes, you can set options 3 instead of 4 in search form.
4. Yes, unlimited color options available, you need to set it from admin panel’s theme options.
5. We can do it fro you after purchasing.
If you have further questions please email here https://themeforest.net/user/support_themestall#contact .
Thanks
I purchased this site, went the documentation to install all demo content and only certain parts of the demo content installed. Can someone help please?
Hi, thanks for purchasing Awards. Please email here https://themeforest.net/user/support_themestall#contact , our developer will check your site and help you to setup it.
Thanks
Hola tengo problemas con la instalacion de la pagina, me da error 503 a la hora de instalar el contenido DEMO- necesito ayuda.
Hi, thanks for purchasing Awards. Please email here https://themeforest.net/user/support_themestall#contact, our developer will help you to setup your site.
Thanks
Hello,
I have submitted a few technical support request via https://themeforest.net/user/support_themestall#contact, however, receive no replies.
Best,
Hi, could you please check your email, we asked your site details.
Thanks
Hello,
I bought and installed the Awards theme. Can you advise me on below:
1. how to make the header sticky and semi-transparent?
2. Where can I change the tag name of the nominees’ posts such as site categories, site tags, site software, and site colors?
Best,
Hi, thanks for purchasing Awards.
Please message here https://themeforest.net/user/support_themestall#contact , our developer will help you to setup these things.
Thanks
Hi the documentation web site doesn’t work, can you please help
Hi, thanks for purchasing Awards.
Please email here https://themeforest.net/user/support_themestall#contact , we will setup your site as like our demo.
Thanks
Where do i see the submissions on my site? I also thought i would receive an email upon anyone submitting on the site, but i see nothing.
I also would like to know how submissions will be nominated
Can you let me know how it works?
Could you please email here https://themeforest.net/user/support_themestall#contact , our developer will help you about this matter.
Thanks
Where do i see the submissions on my site? I also thought i would receive an email upon anyone submitting on the site, but i see nothing.
I also would like to know how submissions will be nominated
Can you let me know how it works?
Hi the Register page is not displaying well can you please help out? Here is the Link http://hea-eastafrica.com/login-register/
Please help out
Hi, thanks for purchasing Awards. Please email here https://themeforest.net/user/support_themestall#contact , our developer will help you to setup login and register page.
Thanks
I did write, hopefully its still early or so but i haven’t heard from anyone yet. Still waiting though i really need this out of the way. Like Yesterday. Thanks
Hi, please check your email and provide site details, our developer will setup it for you.
Thanks
Hi, i can’t get the site to look like it is on the demo.
Can you please tell me how it works? Or how i can configure it to look just as the Demo does?
Thanks for your support.
Hi, thanks for purchasing Awards. You can read theme’s documentation which is included with theme bundle or you can send email here https://themeforest.net/user/support_themestall#contact , our developer will help you to set up theme as like our demo.
Thanks
Hi, I have a few presale questions about your awards theme:
1. Can you provide me with a demo account so I can check out the dashboard functionalities?
2. The voting functionality seems to be buggy. It takes a long time after the click until the number actually changes. Can you fix that?
3. Is it possible to show animated gifs or videos as website thumbnails?
4. I have submitted a website on your demo page and had access to the wordpress dashboard. Why is that?
Thanks in advance, Jascha
Hi, thanks for your interest.
1. Currently demo admin access is not available, but you can send email here https://themeforest.net/user/support_themestall#contact , we will provide screenshots of admin panel.
2. Voting functionality is working properly, maybe it is taking time because of any other issue, we will check it.
3. Well, currently only image is available for thumbnail, but if you want we can set video or gif image for you.
4. Only logged in user can submit sites, that’s why it is taking to you on login page.
Thanks
Is it possible that u add permission for visitors to vote other sites ? I need this feature to buy this theme
Hi, thanks for your interest. Currently there is a option for like other sites, I think you can use this option as vote.
Thanks
