81 comments found.
hi , the lines that you can see in the header on home page. Can they be removed ? It looks to much like a stencil.
Hi there! We can help you to hide them 
thanks
What does this mean??? The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature – GT3 Themes Core
And if my Oni support is expired I don’t receive any updates in WP anymore?
Hello! You can’t get auto updates. The most recent version is available on Themeforest. Anyway, to get assistance you have to renew support package
Hello, thank you for this nice theme. One question is coming up now on setting up a photography website for my customer: we would like to work with galleries and have a lot of photos sorted in categories. So it would be great to filter galleries by category, like I can filter projects of my portfolio. Is this possible? And how?
Thanks for your help!
Hello! Please submit all your support requests via a ticket system.
Hello! How can to create a Proof Gallery and connect it to a client. Should it be registered on the site.
Hello! To get assistance please submit a support request.
hey great theme i cant seem to change the logo in the top left corner
Hello! 1. Please submit a support request and our team will assist you 2. Please make sure that you read theme documentation https://livewp.site/docs/oni-creative-photography-elementor-wordpress-theme/
Does GT3 gallery pro has a free updates with this template? I cannot update it. Only lite version.
Hello! The plugin update comes with the theme update, it will be released today.
Hello. Thank you and one more question. Is it possible to change speed of fade and slide animation in GT3 gallery – FS Slider? I found only time between slides.
Please submit a support request and our team will assist you
Hello, got this theme yesterday, uploaded to my site, but i had to delete wordpress and re-install to start afresh. Re-uploaded to the same site and I can’t enter the purchase code, says it’s invalid. Why’s this. I have only use this them for this site….
Hello! You had to detach the purchase code before WordPress reset. Please follow the instructions you got while entering the purchase code.
Your update fixed a bunch, thanks. But the header builder popup still won’t allow you to click on or edit any preset header.
Hello! What is your support ticket ID? We will check it
Header Builder is not editable at all. Popup window comes up, but no buttons do anything when clicked on, so you can’t edit logo or change anything else.
Hi there! Please submit a support request and our team will check it.
I just submitted one.
Ok, we will check it
When you update your theme, why is it such a hassle to see what’s been updated. Why can’t you post the update version on this page?
Hello! The updates can be seen in your wp dashboard (theme options) and online documentation https://livewp.site/docs/oni-creative-photography-elementor-wordpress-theme/?section=changelog-oni
Just updated to WP 5.5 and it broke the theme.
Hello! Please submit a support request and our support team will check it
can I create custom gallery grid (metro)? I mean genaral layout will be 6×4 photos will be like 2×2, 2×1, 1×1. Is this possible?
Can we customize packery galleries for desired layout?
Also can we add video to packery gallery?
Hello! In your first comment it’s not a grid layout. As for the packer it has different layouts
Hi, i want to enable user download images from “Grid Gallery”. Can we do it? Thanks
Hi there! This option is available in the lightbox of the gallery.
Hi, I want to make a private photo stock. 1. So, when i access the web, i have to login first to access my photos 2. I cab search my photos (by name )
Can i do these?
Thanks
You can password protect the gallery page. The search option will be available this week.
were can I find the service icons used? in the image gallery there are only a few available.
Hello! Please submit a support request and our team will assist you
Theme just got an update, but no idea what has changed. How can we find out what has been changed or update?
Hi can we add watermark to our photos?
2. Can we add description to photos?
Hello! 1. There is no such an option at the moment. 2. You can check the description in the lightbox https://livewp.site/wp/md/oni/grid-gallery/
Thanks for your fast response. Sorry but I cant see description lightbox 
I mean I want to add description for each pic on gallery
It’s disabled on the demo
Also can the font colour be changed on the full screen layout from white to either black or grey?
Hi there! Yes, but it can be done as a custom solution.
Hi, on the full screen slider layout, are you able to remove the below icons so they are not visible:
1. the share icon located on the bottom left of the screen? 2. the four square icon that shows the images within the gallery, located near the bottom right?
HI, it would be great If you could get back to me on this question & my other question below today, as I would like to buy this theme before the weekend. Thanks.
Hi there! Yes, it’s possible to hide those elements.
Very nice template. Will you update demo content with all features? There is not gallery with password protection, when I use demo content pack…
Hello! It requires an extra plugin, please submit a support request and our team will assist you. Thanks
Hi,
We have a company that specializes in selling gemstones .. We want a website that displays pictures similar to Instagram and visitors can click on the like button that appears on the image and they can also leave a comment on it .. Can we do this via your template ??
Regards
Hi there! In your case it requires the custom changes to integrate a comment form.
Do you customiz it If I buy your theme?
The customization is a paid service
how much ?
Please submit a request via a contact form available on our TF profile page and our team will send you a quote
