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support ends last month. This is my first support question, so please help:

I don’t want any capital letters in typo; code should be like something: text transformation: none; capitalized none

Hello,

To send the support queries, you will have to extend the support, and then you can share the detailed information about your query where you want to make changes.

Also, we are forwarding the mentioned requirement to the product development team for consideration.

Thanks, Dinesh – https://www.potenzaglobalsolutions.com/

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I couldn’t open a support ticket because my time has expired.

Hello,

Sorry for the inconvenience.

Your query is little bit unclear, so please create a pre-purchase ticket and share detailed information about the issue and also share the admin details as well. so that we can guide you in a more organized way.

Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/​

Looks like the theme is still dependant on jQuery Migrate, normally only old plugins need that.

Thanks for the suggestion.

You are always welcome

Hello,

Thanks for purchasing our product and sharing your queries.

Recently we have updated the theme on theme forest, so make sure that you have installed the latest theme and plugins versions.

Before updating the theme, Please take a full-site backup (including files and database). It would be helpful if something went wrong during the theme update process. You can use the Duplicator plugin or any other backup plugin of your choice.

Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/

Hello,

Yes, You can manage the header as your requirements.

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CiyaShop Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

Thank you very much for your prompt response.

Hello,

We already provided an update for compatibility with WordPress 5.5.*,

For more details, you can also ask us through the support system where you can create a pre-purchase support ticket on https://potezasupport.ticksy.com and ask for any information related to the theme.

Thanks, Team Potenza

WP and WooCommerce versions still look outdated in the comments. That’s why I asked.

Thank you.

Hello,

Thanks for showing interest in our product and writing to us here.

We are working on it. We will update theme soon.

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CiyaShop Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

Hi,

Do we have the opportunity to review your theme’s management panel? Because some of the themes I bought have errors in terms of usage. I started getting annoyed that I had to return the theme each time. I would be pleased if you allow me to review.

Thank you.

Hello,

Currently, we do not have provided Admin Panel demo, But if you want to check/know theme functionalities in detail, then you can check our theme documentation. – https://docs.potenzaglobalsolutions.com/docs/webgatha-wp/

For more details, you can also ask us through the support system where you can create a pre-purchase support ticket on https://potezasupport.ticksy.com and ask for any information related to the theme.

Thanks, Team Potenza

Hello,

Please create a support ticket on https://potezasupport.ticksy.com, and provide more details regarding your requirements. So that our concern team can check and guide you in a more organized way.

Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest in our product and writing to us here.

Yes, Theme have support RTL and WPML.

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CiyaShop Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

Hello,

Thanks for showing interest in our product and writing to us here.

We are using theme’s built-in header and footer builder.

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CiyaShop Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

Thank you

Thanks

Hello,

Thanks for showing interest in our product and writing to us here.

Please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “WebGatha Theme” as the prefix for the ticket subject, and share detailed information about your query with links and reference, so that our concerned team can check and guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

Thanks