622 comments found.
Guys, sent you a few emails! Please help, thx
Hi jgllaz, your email has been answered , Please check it
I just just emailed you back, waiting for you reply (July 10th) – THANKS! 
Hi mate, Your email has been answered , please check it
how to change the logo ?
Hi,
https://imgur.com/k7CbGo6
For more information and more help please contact us va help.kitestudio@gmail.com our support agents help you as soon as possible
Regards
The theme is too slow to load
Hi
Please send your website URL and login information to help.kitestudio@gmail.com to our support agents check your website Speed parameters
Regards
Token created on envato api not working on localhost
Hi mate
Please contact us via help.kitestudio@gmail.com to our support agents help you as soon as possible
Regards
Hi, I am looking for a theme which can act same as mobile app on phone. Let me know if this theme can help me out. Here is my website https://themisfit.world/buy-bike-stickers-helmet-sticker-sticker-for-laptop-at-the-misfit-world/
The product is designed mobile Friendly, check the following link for more information: http://kitestudio.co/pinkmart-presentation/mobile-version/
Regards
Hi mate
Please send your website URL and login information to help.kitestudio@gmail.com to check it and our support agents help you as soon as possible
Regards
XD files for Light Marketplace is not downloded. Tried download Simply Shop XD files it downloaded just fine. Please check. Thanks.
Hi again
Mate , the light marketplace demo XD file has been added.you can download it .
Regards
Thanks
Your Welcome
can i use Elementor free version to edit all of demo?
Hi Skuduk ,
YES, The Pinkmart theme is fully compatible with the Elemntor page builder free version, and with that you can edit all demo pages.
thanks
YW
I M Facing Issue to install zip file showing link expire
Hi again
Please send your website URL and login information to help.kitestudio@gmail.com to check it and our support agents help you as soon as possible
Regards
Perfeeeeeeeeeeeeeeeeeeect theme , i love it
Presale Questions: 1- do you still off price next week ? if i want buy 10 licenses can you offer me discount?
2- nice demos and can i import demo by one click demo install ?
3- Your theme design for mobile is best! best on market but i have some suggestions and need customization for my work
again good job guys
Hi, thank you for the compliment
1- The product is in the final discount hours and will then be sold at its original price. You will also need to purchase a new license to use any demo on the website. For more information about the product license, read the following link:
https://kitestudio.help/knowledge-base/themeforest-licenses/
2- Pinkmart has one click demo install feature
3- Our programming team will make your customization requests at an additional cost. For more information, read the following link:
http://kitestudio.co/agency/
best regards
Hi, I wish to buy this theme, buy I have these fears with the following please clarify me; 1) The speed of the theme is very slow on all the pages, they took too long to load. First I was thinking is the image sizes but not all the pages have that much mages. 2) For example If I import marketplace white as my main home page template can I used apparel clothings as my apparels Page? 3) How many required and essential plugins are there at the backend because with small of products the site loads slow I have a fear of loading my products on the theme and the site not loading this my affect my customers experiences.
Thank you guys for the work and good features on this theme I look forward hearing from you.Hi mate, thank you for the compliment,
1- page load and performance is one of our priorities, the Ajax feature, which is in different parts of the product, has helped to increase the speed, and the support of our agents will continue to help you and of course, we improve page load speed in future updates
2- You can easily have different demos, for more help contact us via help.kitestudio@gmail.com
3 – here is list of pinkmart required plugins : https://imgur.com/iMJN6gK Also please check our web agency service in blow links: http://kitestudio.co/agencyour agents are available to help you to achieve what you want
best regards
thanks Guys, But my inquiry 1 was not answered, I asked why the site loads that slow but you are telly me the reason for the loads fast, its like turning the question the other way round, because when I check with your support link you guys charge too high for speeding up the page. so first I need to know the reason If I can eliminates them or not, If don’t know the reasons the sites loads slow it will be difficult for me to know if I can eliminate them, I work on many themes from themeforest some having this similarities when i host them, the site get to slow some get faster, So i need to be on the save site here.
Hi again,
As you know, the speed of a website depends on many factors, some of which depend on the server settings, page content and image optimization, minify js and CSS assets … of the website.
Famous plugins like Autoptimize, EWWW Image Optimizer, and … are also very useful for improving website speed, which you can also install and configure on your website.
As mentioned, our support agents are ready for further guidance.
Regards
Hello KitStudio, I am trying to register for support portal but it doesn’t help. I am not getting any email for account confirmation. I am trying to import the demo data but it doesnt work and says demo doesnt exist – https://prnt.sc/t97xx8 kindly advise. I have activated the Child theme and not sure why it is looking weird – https://prnt.sc/t97zru looking forward for your urgent support.
Hi mate,
Please contact us via help.kitestudio@gmail.com our support agents help you as soon as possible
Regards
Thanks.
Our support agents work on your site currently
Hi Mate, I am following up since morning and not getting reponse on the above mention email. I got only message of forwarded to developer. Can someone look and fix it?
Hi harsham, Your Email has been responded
Thanks a ton.
Your Welcome
I am experiencing this problem when trying to import a demo
IMPORTING Notice! Do not close the browser during importing process
something goes wrong. Error Message : cURL error 56: Recv failure: Connection reset by peerWhat can I do ?something goes wrong. Error Message : cURL error 56: Recv failure: Connection reset by peerWhat can I do ? Importing started Step 1 : Importing Pages,post,products,menu …
Sorry, there has been an error. The file does not exist, please try again.
I have tried to contact you by mail but I have not received any response
Hi mate, your email has been answered 
HEY GUYS, HOW WE DO CHANGE THE LOGO SIZE FOR THE HEADER?
Also, do you guys have theme options for header padding? Cannot find it.
THX!
Hi, Your email has been answered Please check it
KiteStudio is the best thank you for last Update and marketplace demos, I am into the dark marketplace , Very nice and i really love it
5-star team
Thank you for the compliment
Hello
Can I add Light/Dark mode switcher in frontend?
Most of the available elements and options also have a Dark version, an example of which we presented in the following demo:,
http://kitestudio.co/pinkmart-demo25 ,
There is currently no option to switch between Dark and Light versions.,
Regards
Hi guys, I am wondering where you go to customize the “Mobile Sticky Nav. Bar”? The menu I am referring to is the one at the bottom of the mobile device seen here: http://kitestudio.co/pinkmart-presentation/mobile-version/ – where it says SHOP MENU ACCOUNT CART – where do we customize this section? THX!!!
I see settings in the “Header/Menu” in theme options, but they are fairly limited. Is it just dark or light the options? What about customizing other background colors? and moving around the 4 tabs?—PLZ LET ME KNOW – THX!
Hi mate, your email has been answered , Please check it
Hi ! which is the size of bouth logos ?
Hi mate, Pleasecontact us via help.kitestudio@gmail.com our supporter agent help you as soon as possible
Regards
Hi there!
very cool theme!
I got few questions:
1) Where are seller pages – for multivendor setup (Dokan Pro)? such as “register as seller”, separate pages for seller shop
2) is this mobile friendly?
3) can i import content with single click (i m using Elementor)?
2) Can i use different layouts within the same domain?
example: abc.com as main domain.subdomain1 - beauty layout - different woocomm store
beauty.abc.com
subdomain2- gadgets layout - different woocomm store
gadgets.abc.comthanks!
Hi mate, thank you for the compliment,
http://kitestudio.co/pinkmart-demo23/store-list/
http://kitestudio.co/pinkmart-demo23/store/kiteelectronics/
http://kitestudio.co/pinkmart-demo23/product/asos-jumpsuit-2/
Regard the check Dokan plugin before purchase please contact us via help.kitestudio@gmail.com
http://kitestudio.co/pinkmart-presentation/mobile-version/
3- Yes, you can easily import Pinkmart demos with 1 click
, and Pinkmart is fully compatible with Elemntor page builder https://imgur.com/stLqrj8
3- Please read the following link regard Pinkmart license, You need to purchase a Regular Licence for each subdomain :
https://kitestudio.help/knowledge-base/themeforest-licenses/
Best Regards
Hi mate,
I sent you an email with some bugs I’m having on the Single Product Page.
Thanks
Hi mauro,Thank you for your contact, our agents will respond to your email as soon as possible.
