12005 comments found.
Hello. I posted request for refund. but not anyone reply me…
Hi mrizwan,
Please kindly find the link for refund here https://docs.listingprowp.com/knowledgebase/refund-policy/
Best Regards,
Natyra from Cridio
Customer Success Ninja
I already send a request a 8 days ago…
I just checked that you raised a dispute. Now you have to wait for the Envato to confirm/decline your request.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi
i have a pre sale question. i am based in south Africa and does the solution support payfast payment gateway and if not how much will in=t cost to customize it?
Hi brightxaba,
ListingPro already has the following payment gateways integrated and available out-of-the-box:
Paypal (Express)
Stripe
2Checkout
Additionally, there are premium payment gateways available for ListingPro.
PayStack
More coming soon
If you like to integrate with any other payment gateways, we provide a developer-friendly payment hooks plugin that will save time for a WordPress developer. For more information read this.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I have a pre-sales question. How can I ask the question or would you rather I post it in this community board?
Hi gavinhaughey,
Yes, you can ask questions here, or you can checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Did your pre-sale questions got answered? Please let us know. Thanks!
Cant get this thing to work. been long timesince owningit, cant get locations to add!
Please check this article and watch video https://docs.listingprowp.com/knowledgebase/how-does-listingpro-search-works/
How to let lister add there own city?
To add locations there are two options. Location by Admin or Location by Google.
Please check this article and watch video https://docs.listingprowp.com/knowledgebase/how-does-listingpro-search-works/
Hello. Bulk Import Time Format is “Monday,09:00,17:00|Tuesday,09:00,15:00|Wednesday,09:00,15:00|Thursday,09:00,15:00|Friday,09:00,15:00|Saturday,09:00,13:00|Sunday,08:00,18:00”
What changes do I need to do if I want to add 2nd Slot in the Bulk Upload?
Any update please ?
Hi Nawab,
Sorry for the late response.
Please kindly reply to your latest ticket #81096.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry ? I didnt understand what you meant. My query is this
Hello. Bulk Import Time Format is “Monday,09:00,17:00|Tuesday,09:00,15:00|Wednesday,09:00,15:00|Thursday,09:00,15:00|Friday,09:00,15:00|Saturday,09:00,13:00|Sunday,08:00,18:00”
What changes do I need to do if I want to add 2nd Slot in the Bulk Upload?
???????
Hi nawab_2006,
We currently do not have such a feature. We may consider in the future but currently, there are no such features planned.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello ! Excellent theme !!! Just a question I would like to add French language any .po .mo file ready ?
Hi Namama,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We are currently working on collecting all translations. Please join our Facebook group as we will make some announcement soon.
Looking to host FREE for all listings and pay only for featured . IT will be Real Estate listings only. Also im looking for guest listing also if possible and maybe packages for Agencies . Is this possible ? Also do you offer support for setup and configuration ?
Hi tomahok12,
ListingPro an end-to-end multi-purpose Directory solution and gives a lot of flexibility to create almost any kind of listings using our customer Listing Form Submission builder and also Advance Custom Fields. But we do not recommend it to use it for Job Portal or Real Estate website unless you know how to make it work for you. You can try our demo and make sure it fits your use-case. You can also check available live examples to see what others have created. Link: https://listingprowp.com/en/customers.html Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support
See the link regarding support we provide -> https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460/support
For extra services see here -> https://listingprowp.com/services/
Best Regards,
Natyra from Cridio
Customer Success Ninja
I can’t see the title text on my iPhone. It is the following text. Is there any way to make it visible?
Explore Nerima Let’s uncover the best places to eat, drink, and shop nearest to you.
https://personal-training.098.okinawa/Hi nekomoto1028,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This theme is not good. I’m not sure why people are posting such positive reviews. The CSS doesn’t update with the UI choices in about 50% of the places you can edit colors, etc. It also doesn’t support near as many configuration options as it “says” it does. Additionally, the documentation isn’t up to date at all. You can’t even search “button” and find out how to change the button color, which should be a basic feature of all themes. Super unsatisfied with this purchase. Tried to make it work for my needs but having to explore other options.
Hi AR-Potter,
We took a note of your suggestion for review. For the future, we recommend posting your feedback for improvements or a new idea on our new feedback boards.
To share your ideas go to the link below and scroll down to Share Feedback Section Go Here
Also, you will find the bug reporting tool info on the above link. Thanks!
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
AR-Potter, we are sorry to hear that you are not fully satisfied.
We are always trying our best to improve our product and service. It’s
Regarding your point “The CSS doesn’t update with the UI choices in about 50% of the places you can edit colors, etc.”
This is a very common issue that happens due to server-side caching in cloud hosting services or even if you are running a cache plugin.
Regarding changing the color of the search you have two options. One is to change the Primary color from Theme Options > General > Primary color.
We are also working on improving the documentation.
For further assistance, you can open a ticket and our support team will assist you. https://help.listingprowp.com/
If you have any additional feedback and complaint please kindly go to https://listingprowp.com/support/ and there are instructions for feedback or complaints.
Thank you!
Hello =) I was wondering if the maps can be displayed in satellite view? Also, how can I see the events view or the booking in the theme demo? Thanks.
Hi Cali82,
Try it live here https://demo.listingprowp.com/listing/core-wellness-chiropractic/
NEW!!! WATCH THE APPOINTMENT BOOKING FEATURE IN ACTION
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes with Mapbox you can change the style to satellite view.
Here’s how Events Calendar works > https://www.loom.com/share/d7c87ddbff6f4c159e266c5347ef5484How event shows on listing details page > https://restaurantpro.listingprowp.com/listing/fino-ristorante-bar/
How single events details page looks like > https://restaurantpro.listingprowp.com/events/eat-drink/
For more details also check https://listingprowp.com/news/whats-new-in-2-5/
Question: is it possible to change the priority of listing ? I mean to chose which listing is going to be 1st 2nd 3rd etc in the search results or at a category.
Hi mykgta,
You can select listing order on the search results page by going under Theme Options >> listing >> General >> Listing order by, https://prnt.sc/tb6y0i Set it to date, then set the Listing order on ASC.
Best Regards,
Natyra from Cridio
Customer Success Ninja
In addition to changing the listing order as mentioned above you can also use the Ad Campaign (Promote listing) feature to get paid to show listing on top of the organic results.
How can I make the Price Plan to be 4 column in 1 row? Is there any control for this setting in Elementor?
Thanks
Hi,
Price plan can be shown for 3 column only, But we can set it 4 column for you, You need to open ticket to our help desk for it.
Hi Henry, Thank you. Ticket made ##132212
Great! Thanks!
I am trying to Install your theme to a client and your ” Backwards Compatibility ” popup has been driving me crazy. It triggers a JS error, I can not do anything and I have spend more than 3h right now to it.
For the name of god?
Hi creativeGagency,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
You need to contact your client and get access to helpdesk account that he has already created or create a new one for them using the purchase key. As this needs further investigation by our team so they may require your site and login details.
Hi, is that possible or is there a way for this theme to give a commission to a user who add new listing or submit new listing?
Hi assalole,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We do not have any commissions feature.
Hello, i have a issues with my licence. I have a website live and i want to update it to newer version. I can`t update him because i receive this message: Invalid license key
I bought the licence key from envato more precisely > Purchase Date: 2018-02-09 16:02:35 UTC
So … how do we solve this?
Hi bobyz01,
Please kindly reply to your latest ticket #35489 here https://help.listingprowp.com/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Our support team responded to your ticket.
can set to only people to already book with professional or location can review it? to prevent scammers. Thank you.
Hi vitorpiedras,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your patience. Such restriction is not possible.
For customization please kindly fill out this form to get a free quote from our recommended partner. click here
We also highly recommend you get a second quote outside as well so to compare and make sure you are getting the best deal.
I hope this helps. Let us know if you have any further questions to decide if ListingPro is the right fit for you.
dental.org its your own domain? I have interest to buy it.
Hi vitorpiedras,
Dental.org is one of our customers 
Best Regards,
Natyra from Cridio
Customer Success Ninja
You may reach out to them directly.
Please consider this as the next update n improvement.
I’ve 2 tickets ,one is closed with solution of custom CSS. It worked, but STILL not fully working and, its custom. Not all of your buyer will have this capability, most of us just wanna a simple solution without coding. For the closed ticket problem, I found a solution without The CSS Custom. It is conflict between Elementor and Your theme. It’s in Typography section. When I reset it in your theme, “everything” works again, without the custom css. Unfortunately, some are still there. Changing the Font, Size, Color for some elements are still not working. just some, most are working now. This problem, should be check in the next update. In my site, when this conflict solved, “almost” every problems that I have before, now they are gone.
The other Ticket about Open Street Map, still waiting your response.
Love your theme, and cant wait to launch my site this Sunday.
Thanks
Hi kharmabali,
For tech-support please Open a Ticket.
Please let us know when you launch your site. We’re excited about it!
Best Regards,
Natyra from Cridio
Customer Success Ninja
If you think this is an issue within ListingPro please kindly report here for us to consider in the next update https://listingprowp.com/bugs/
Best of luck with your launch!
Thank!
Do you have an ETA for next theme update?
We released v2.5.8 on July 2nd. Thanks!
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