11999 comments found.
With the video in the listing, is there a setting to have it already be fully open when you click on a listing, instead of having to click on it for it to open and play?
Hi Kelsdooger,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
You or users can embed a video in the description box as it supports HTML.
Just purchased another license. Best darn directory on the market bar none.
Thank you so much jcolome!!!
Happy to hear that 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sir, Thank you so much!
Hello guys! I have some questions about the template: 1.- Can I customize all the fields to fill depending on the type of membership that the seller has (Example: Free profile 5 fields Paid profile: 10 fields)? 2.- Can i create diferent profiles of seller (free profile and payment profile) 2.- Can I assign a time for the services to be displayed in the directory and that 15 days before the service expires, an email was sent to the user? 3.- Does it include the necessary plug ins for the directory to serve? 4.- It is 100% compatible with woocommerce
Hi jeca120mx,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello guys! I have some questions about the template:
1.- Can I customize all the fields to fill depending on the type of membership that the seller has (Example: Free profile 5 fields Paid profile: 10 fields)?
Yes, you can customize all the fields using our FES Form Builder.
https://docs.listingprowp.com/knowledgebase/what-are-different-pricing-plans-types/2.- Can I create different profiles of the seller (free profile and payment profile)
ListingPro is a directory solution not an eCommerce solution. I am sorry I do not understand your use case.
3.- Can I assign a time for the services to be displayed in the directory and that 15 days before the service expires, an email was sent to the user?
Again I am sorry I don’t understand what you mean by services. Do you mean a business listing for a particular service? Please give some real-world examples or more clarification.
4.- Does it include the necessary plugins for the directory to serve?
5.- It is 100% compatible with WooCommerce
It’s 0% compatible with WooCommerce. https://listingprowp.com/news/why-we-will-never-integrate-woocommerce-with-listingpro/
Thanks for considering ListingPro.
Hi,
We are having trouble with the theme on our website: https://visitorsavings.com/If you go to add a listing, turn on fill o bot, enter in business & email at the bottom, select “Save and preview” we are sent to the listings plans. After we select a plan, it send us right back to the add a listing screen and we have to fill it out all over again.
1. How can we have all listings be free and skip the listing plans? or have them choose a plan after it is sent in for review? 2. Can we stop it form having to submit the listing twice? It is super confusing! ~~ Additional issue: Our new listing notification emails are displaying as HTML code, not displaying as actual HTML emails.
Thanks!
Hi g3diego,
Please kindly open a support ticket here https://help.listingprowp.com/ or reply to your ticket # 6592.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey i’m interested in buying this theme, however my business plan model is to charge a fee of each transaction carried out on the website ( it is for a dog sitting service). is this possible?
Hi curmi01,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
There are several options to monetize from a directory built with ListingPro. See https://docs.listingprowp.com/faq/can-i-earn-from-my-directory/
But the directory admins cannot earn commission per transaction from a visitor only.
Kindly check ticket #131287, thanks.
Thank you for bearing with us!
We replied to your ticket
Best Regards,
Natyra from Cridio
Customer Success Ninja
Resolved, thanks
Good Day,
Can we get a demo as user account which can list his business there? We also want to know that can we list our products there? I am offering food services then, can I list my food items there too? What about it’s checkout and all this stuff?
Hi Online-Now,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes we have Menus Management System but it’s not just limited to restaurants. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
https://youtu.be/wI-kuQlF99g
For LIVE demo of Menu Management System please go to the following link https://restaurantpro.listingprowp.com/listing/osteria-la-buca
You may also get demo access to try it out your self. Demo access info can be found on this page. https://listingprowp.com/support
Hi, would you recommend using this theme if map functionality is not needed?
Hi omryg,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes you can disable map if you don’t plan to use it.
Why when I click on a listing would it redirect me to my home page? It just started happening and it does it to all my listings. Why would it do this?
Hi cloudnein,
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please check your permalink settings.
Yes. I figured that out (thanks for pointing it out)
Awesome! Thanks!
Hello, I’m searching for the French Translation but I can’t find it for this version. Can you point me where I can find it? Thanks
Hi edendom,
Please kindly see this article.
For tech-support Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please I have a challenge. Listing business after submission returns back to listing forms.
Kindly help.
Sorry we are unable to assist you here in the comments section.
This needs further investigation by our team so they may require your site and login details. Please click here to open a ticket
I have done that and is 12 Hours now but no response yet.
Thanks for your reply to ticket
Thanks for your patience.
All setup for Listingpro is done but when I try to list a business filling the form. It’s submitted and page returns back to form filling.
Sorry we are unable to assist you here in the comments section.
This needs further investigation by our team so they may require your site and login details. Please click here to open a ticket
Is it possible to allow user to post comment without rating in the listing details page?
Hi My2ndLovE,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
That is not possible. But you can open a ticket and check with support.
Hi, The respond to my problem was prompt by the support or help desk via the person of Sean Godmon.
Keep up the good work. Its a 5 star rating
Phuebong
Hi HomeOfficeAcademy,
Thanks a lot for these kind words,
Here is an article of how you can leave us a rating if you are willing to https://docs.listingprowp.com/knowledgebase/give-us-a-5-star-rating-if-you-really-love-listingpro/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Any plans to be able to change the map icon
Go to Theme Options > Listings > General > Map Pin Image for Contact Us Page and Listing Details Page
Yes. I know about these options. I saying for the listings. I can only change the icon inside and not the full map icon.
can you share as screenshot pointing out what you mean.
can I get login details to see the backend please.
Hi banggongllc,
Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for that information. Do you have a user account that has a live listing that has all the features enabled so I can see a user account?
We don’t think we have a single listing that has ALL features enabled at this time.
Are there plans to improve Elementor integration?
Currently when setting an Elementor theme header, it stops much of the functionality working, meaning I am tied to the design of the theme.
It would be useful to have many of the theme elements, such as the home page elements, available in Elementor so I can create my own theme and design in Elementor.
Please open a ticket with support and see if support can help. https://help.listingprowp.com/
Please when i set my pricing plan to let say 10 on the subscription page it shows 10.50 where from the .50?
Hi Jlandzro,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
The tax amount is being getting added in the plan price, You can switch off tax by going to Theme Options > Payments > Tax
Thanks Resolved Now. Please check support. I have a pending ticket there.
Thanks the support will get back asap.
Hi, I have a few pre sale questions please I hope you can help with.
1. Once a listing is verified/approved is there a way for this to be automatically posted on my facebook and twitter please? (This is very important to me)
2. Can we limit the number of uploaded images allowed and image size per plan?
3. Can facebook events be uploaded to events?
Thanks in advance
Hi thenortheasthub,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi! Thanks for your interest in ListingPro. Please see my responses below.
1. We don’t have any such feature to auto-post but you can try as their might a plugin available that does it for you.
2. Yes, it’s possible to set images count and size. You can see it in this video https://youtu.be/yaU3BIcOcu8
3. Users can add any event details and then link them back to Facebook. https://prnt.sc/tanqs2
But importing events directly from Facebook automatically is not something we offer.
Thanks for your patience.
THE THEME HAS CRASHED MY ENTIRE SITE. I CAN NOT EVEN LOGIN NOW. THANKS FOR NOTHING GUYS!
Hi VolumeMaker,
I am sorry to hear that.
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We are really sorry to hear your site crashed. There are several reasons why a site crashes. One of them could be your hosting server doesn’t meet the minimum requirement. But please don’t worry we are here to assist you. Please open a ticket and our support team will look into it and help you resolve. https://help.listingprowp.com/
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