157 comments found.
Hi, After upgrading the theme to version 2.3, I have a problem with portfolio post. I cannot add images to posts that have already been published. When I completely create a new portfolio post then everything is ok.
Hi.
Replied via mail.
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Hi Support,
after I find the StyleSheet an make the INstallation with you very good Installation Video – the starting page doesn’t have the menu links correctly – these are shown all over the starting page…. what can I do 
. Doese have the INstallation all the templates you show in your demo ? Manny thanks for your efforts
Hi.
Replied via mail.
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Hi, I see the same preloader on every demo. Is the preloader image/animation customizable? Would you care to share a reference? Thank you!
Hi.
Thank you for your interest.
Please, use Custom CSS in Theme Options for that.
Best Regards
Sticky Navigation doesnt work in Ver. 2.1 Elementor.
Best regards
Hi.
This will work when you scroll the mouse up.
Best Regards
And meet new version of the theme with many useful options
Hi! How can I set up typography of menu? And how I can change the size of header?
Hi.
Update the theme.
We have fixed this issue in new version.
Best Regards
thanks, where i can find this settings?
Theme Options -> Typography
Thanks! Finded. What about header hight? How can i change it?
Use Custom CSS for that in Theme Options
Hola, he estado tratando de simular el Intro Slider con los Text Slider, pero solamente me funciona con 1 imagen, esta la opción de agregar una nueva imagen pero no es posible subirla, el botón no tiene ninguna acción
Hi.
Any URL to your website with this slider?
Best Regards
Esta seria la pagina de mi website: www.alexandercsrphoto.com/ Como podrá ver me es imposible agregar otra imagen con otro text slider, en la configuración existe un botón que dice: Añadir Slider, pero al presionarlo no sucede absolutamente nada </3
Ya he podido solucionar el problema, tuve que instalar el Redux – Gutenberg Blocks Library & Framework
I’m glad to hear that.
You are welcome.
Best Regards
Hi, i want to buy your theme. Do i have to buy also an elementor pro license or can i work with the free version ;
Hi.
Thank you for your interest.
Free version of Elementor is enough to use for all features of our theme.
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Hi, I would like to purchase this theme, but would like to know if you will update to 5.5.1. before buying because I have WP 5.5.1. Thank you.
Hi.
We have fixed all issues with WP 5.5
Best Regards
Frenify Builder tab not working
Hi.
We have fixed all issues with WP 5.5
Best Regards
Hi, When will an update of this theme for 5.5 be available? I updated to 5.5 and it’s affected a lot of my website.
Hi.
I can’t say anything right now. But we are working on it.
Best Regards
Hello, is there a date for a version compatible with wordpress 5.5? I updated by mistake to this version and now the theme works very bad, thanks!
Hi.
Could you send URL to these mistakes?
Best Regards
Hi, thanks for your replay!, well everything in the appearance section in the THEME doesn’t works, like Logo (now it´s your logo there) in my main page and many issues en the apperance section in general: i have my own logo, and check: https://betunka.com/ and i have a personalized footer with links to my social network, and check: https://betunka.com/portfolio/retratocomercial/ the footer it is not editable, like many other things.
I hope you can fixed soon, thank you so much, best regards from México!
If you can’t edit page with seeing a bunch of code. Install plugin Disable Gutenberg and activate it should work
Hi.
Thank you.
Quote from item description:
How to fix issue related WordPress version 5.0? The solution of this issue is too simple. Our theme is not compatible with the Gutenberg Page Builder. And so you need to disable Gutenberg Editor by installing the following plugin (Disable Gutenberg Plugin) : https://wordpress.org/plugins/disable-gutenberg/
OR
Install following plugin (Classic Editor):
https://wordpress.org/plugins/classic-editor/Best Regards
Trying to edit pages but frenify builder doesnt appear like the tutorial videos, mine just shows a lot of white and loads of coding, help please?
Hi.
Replied via email.
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Hello I bought this template and I was wondering, what are the appropriate settings to replicate Homepage 01? With moving images and under logo e menu? Thanks & Regards.
Where can I find fotofly.wordpress.xml (located in the main zip file in “xml” folder) to import demo content? It is not in my files.
Hi. Sorry for the late reply.
Download the files from your downloads at https://themeforest.net/downloads
Unzip file and you can find it there.
Best Regards
Hi,
how to change color of gallery post title in css?
Best Regards
ok, I solved it:
.fotofly_fn_gallery_single .title_holder h3 {color:white;}
hi demo not working properly i.e. ig and/or ig plugin, no sample photos showing, lots of 404…
Hi. Thank you.
We know about it. Don’t worry, You can be sure that the files for sale work clearly and without any issues (404 and etc).
Best Regards
It’s just ridiculous how much they take to get back to you to fix a problem. I contacted them 10 days ago, and still nothing. Wish I had never purchased this theme.
Hello, I send you yesterday a ticket and I´m still waiting to get any response.
I purchased you theme and everything works perfect. The only trouble I have now is that the Category Pictures won´t be showed. Please, can you have a look at the Ticket I send you yesterday? I was really happy with the theme, but not getting a support or even answer from you back for more than 24h…
Thanks in advance. Regards
And I´m still waiting. Miserable Support!
Hi. Sorry for the late reply.
Please, check your mail.
Best Regards
Sifting
Goodmorning, I would like to buy the theme Fotofly. With this theme there is a child theme or do we have to create it ourselves? Thank You
Hi!
The theme comes with its child theme.
Best Regards.
Thank you for your reply. Another question please… Menù is castomizable? For example it’s possible not to have a dark shadow ( or dark underground) in the menù or submenù? thank you
Hi.
In Theme Options you can change navigation skin (there are 6 variations). If you want to customize background color or anything else you can to add your custom CSS to Theme Options -> Custom CSS.
Best Regards
