69 comments found.
Update isn’t available anymore for wordpress Version 6.4. 3?
I can see the last update was 16 June 2023 Which is compatible up to wordpress 6.2.x
Yes, you can use with latest version WordPress, if any issue, go to my help desk https://sp.g5plus.net to fix it. Thanks
Hello I bought this theme but I cant update it and that is a problem for my web side
Please create ticket on our help desk https://sp.g5plus.net for further support, Thanks
We tried updating the theme, specifically the update from Pithree 1.7 to 1.8. BUT it throws out all our original designs. It is totally unacceptable that we have to renew support to get this working. We need an answer as to how to go about updating this successfully without any problems and errors!
Did you change my code? if not, after update, go to ThemeOptions click Save & Generate CSS button. Renew support use for if you need help to fix problem, not for update. Update lifetime is free. If need help, go to my help desk https://sp.g5plus.net for further support. Thanks
The xmenu buttons have disappeared from wordpress version 5.8.1. Skin version 1.7 or 1.8.
Please create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
I cannot create an account at https://sp.g5plus.net/register/ Error: Failed to validate code due to an error: HTTP403
Did you buy my theme? if yes, please use purchase code to create ticket. Thhanks
I have an active subscription to elements.envato.com
Unfortunately, item download from elements doesn’t include personal support, sorry for that.
The xmenu buttons have disappeared from wordpress version 5.8.1. Skin version 1.7 or 1.8.
Please comment with account bought my theme or go to my help desk at https://sp.g5plus.net for further support. Thanks
hi ı used your theme (via enato elements) but when we search on mobile menu, search icon doesn’t work correctly
Pls check here: http://themes.g5plus.net/pithree/ If it error => let me know. We will check. Thanks
Thanks let me know, i will transfer this issue to our developer to check and fix it.
any updates ? especially envato elements users Is there any fee policy required?
Sorry very much but pls patience with us. It still doesn’t update at this time.
Has the theme been updated?
Thanks for your questions. Can you tell me what problem need to update? in case it is urgent, we will arrange soon. Thanks
Hello. I have recently bought this teme ” Pithree – Construction & Building WordPress Theme” but I have difficulties to change the color. When I change the color in theme option in the section of the theme color, nothing happens. I have to clean the history of my browser to see the change and all colors are not changed. Some colors stay the same despite the changes . I think something go wrong with this theme. Please help me correct it. The footer doesn’t appear on the homepage when I navigate with google chrome. I’m very disappointed. Help me solve the problem. I think your theme need Update.
A. I will explain for you: 1. My theme used 2 Options type: PagesOptions and ThemeOptions. - ThemeOptions: settings default value for entire website 2. PagesOptions: if you want one/someone Page look like other(the rest of website) => settings here then apply it to Page you want, they will override values from ThemeOptions. 3. In my theme, you can show 30 pages with 30 styles difference each other and the rest are the same style. 4. If you want to use 1 style => go to ThemeOptions setting values there and remove all Presets of all pages. Done. Hope you understand how my theme working
PageOptions on each page, here: https://prnt.sc/11tyqo3
B. Back to your problem: Seems your page using PageOptions => so you changed color in ThemeOptions => wont’ affect.
C. For fastest, go to my help desk at https://sp.g5plus.net create ticket for further support. Send account WordPress(admin role) there, I will check faster. Thanks
Is there any update for this theme? the Install demo Files not working
Please go to my help desk at https://sp.g5plus.net for further support or comment with account which bought my theme. Thanks
Welcome 
i add WPC Product Bundles for WooCommerce and Regular price not display for bundels in content products https://www.sghallous.com/product/%d8%b7%d9%82%d9%85-%d8%ad%d9%85%d8%a7%d9%85-%d8%a7%d9%88%d8%b1%d8%ac%d9%86-%d8%a3%d8%a8%d9%8a%d8%b6/
Hi, thanks for your questions. My theme doesn’t require WPC Product Bundles plugin, so i’m not promise it compatible with my theme. And if you bought my theme, please go to my help desk at https://sp.g5plus.net for further support. Thanks
I need to change back ground colour of elements from yellow to another
Can you take screenshot and send url where you want to change here? I can’t to guess what you want. And please go to my help desk at https://sp.g5plus.net for further support Thanks
Hi. I want to buy, But I think have problem with wordpress 5.x .do you update it? thanks
Thanks for your interest my theme. Yes, my theme have to compatible with WordPress 5.5. If any issue, i have to fix it immediately. In case can’t, i will accept refund no questions. Don’t worry about it. Thanks
Is it Compatible width WordPress 5.4.2?
Hi, yes, it have to compatible with latest version WordPress. Any issue, we have to fix it soon. If can’t, i will refund no questions so don’t worry. Any questions, let me know. Thanks
I can’t install WordPress 5.4.2, please check
Please go to my help desk at https://sp.g5plus.net create ticket and leave your account WordPress(admin role) and FTP account(if can) there, our support team will check for you. Thanks
Ya envié mi consulta, por favor es urgente, para descartar he instalado otros temas en mi Wordpress 5.4.2 y funcionan bien. Por favor darle prioridad.
I replied to you via ticket. Follow there. Thanks
HI, I got your theme from the Envato element and I have a few errors I would like to see if possible to fix. 1. logo on mobile go below the borderline. 2. I want to add a button like in the demo but I don’t see where can I do that (I’m using the second header) 3. I don’t know where to disable the search bar on the menu for desktop
Thanks.
Thanks for your question. Unfortunately, downloads from Elements haven’t got support(this is rule of Envato): http://prntscr.com/t135zn . Sorry very much. Thanks
No problems with these templates, clear HTML code and beautiful design! you should check this! https://bowwe.com/en/templates/
Not related with my item. Please don’t spam here. Thanks
Is there support available if we get your theme through Envato Elements? I’m having a problem with theme colors not updating after I have changed them in the theme options. CSS overrides don’t have any affect as well.
Pls check your page using PageOptions(http://prntscr.com/sm4uoy) or not, if PageOptions have value => they will override value from ThemeOptions. I can’t support with download Envato Elements, that is rule of Envato, sorry for that. Thanks
Hi, on the services section it offers two pdf downloads? where do I remove these?
Its ok I just noticed its in a widget
Hi, please go to my help desk at https://sp.g5plus.net for further support. Thanks
Please go to my help desk at https://sp.g5plus.net , create topic and leave your account WordPress(admin role) there. Our support team will check for you. Thanks
Hello, in single product page ( https://cutt.ly/Ye4cQ4C ), when i click on some gallery imagen, it show me another different image that i clicked, can you fix it?.
Hi, we fixed this problem, please wait the latest theme to update or you can create tickets in the support site: https://sp.g5plus.net/ We will send the file so that you can fix the problem. Thanks and best regards!!
There seems to be an issue with the logo section. whenever i add my own logo its either very small or too big for the header space and cuts the logo off completely.
it looks like the max with on logos are 52px?
Hi, please create ticket in the support site: https://sp.g5plus.net/ so that we can take a closer look. We will check for you. Thanks and best regards!!
