70 comments found.
There is an error www/wp-content/plugins/rs_addons/inc/vc_addon/rs_heading.php on line 207 When i am using PHP 8.1. On PHP 7.4 it works normal. Please fix this error. : Trying to access array offset on value of type bool in
We will update soon. If we will update – you will get notification. Thanks
this theme working with php 8 (8.1. or 8.2.)?
Next week we will update theme then it will work with PHP 8.x. Thanks
is it compatible with mysql 8 ?
Yes, Today we added another update of this theme. After approving the update from themeforest – you will get notification. Also your support expired try to renew it. thanks
I noticed that the theme refers to google fonts. In order to remedy problems related to the GDPR (possible sanctions), will you update the theme by including Google fonts? If yes, in the meantime you can use plugins like OMGF | GDPR Compliant to fix the situation?
okay
I have sent you several emails, please reply to us. I can’t able to activate the template.
<Your Purchase License Key invalid>
Can you send your purchase code to support@rstheme.com
thanks
Thanks
I would need to change “service” to Italian “servizi”. How can I do it on my own?
Using loco translate plugin you can do it easily.
I need to change the link and breadcrumb of “service” ... from what I know you need to make a change to a theme plugin file. Is that so?
then i want to translate “by” in italian “Inserito da” in all blog pages. Your POT file not working with poedit, why ?
Try to share your site admin access we will try to update our rs-addons language file so that you can translate it using loco translate. We can give you update in Monday. Please try to bear till Monday. Thanks
i try to do it myself as i’m in a hurry to deliver it to the customer as soon as possible.
If you will wait I can try to help you – I have to organize the translation file that’s why it will take time
I don’t want to give my credentials to anyone. I have located the two files (service.php and rs_blog.php inside the rs_addons plugin). If I try to reinsert the modified file into the child theme it doesn’t work, is there a way to deactivate the file inside the rs_addons folder of the plugins and make my file work?
You can update directly right now. in Monday we will update the addon. Later you can translate it. Thanks
I have another problem on “client”. there is no link field to put the client’s facebook page or website. How can I do ?
Can you share screenshot so that I can get it easily? Thanks
How seo plugin are compatible with this theme ?
Try to use any seo plugin Like Yoast SEO plugin. Thanks
Hello, my site https://racunovodstvoledine.hr calls this URL – https://rstheme.com/products/wordpress/finoptis/consulting/wp-content/uploads/2018/11/repeater_shape.png?id=1020 for shape on slider. Where can I configure to use local file?
I don’t know how to configure it to use directly at the slider section?
My Website Configuration is
Wordpress Version: 5.7.2 PHP: 7.0 MYSQLi latest version
Redux Framework Plugin supported Requires PHP Version: 7.1 or higher is it mandatory to update PHP or any solution for Redux Framework Plugin installation.
You should install redux framework plugin. Please talk your hosting to increase PHP version
Dear Author,
kindly share the path Finoptis Option for General Setting because it’s not showing in my theme. I am unable to update typography kindly give me path
Dear Author, recently purcahse “Finoptis – Multipurpose Business WordPress Theme”. After successfully theme and demo installation. My query to you is that any “Theme Option” or “Finoptis Option”. So buyers can easily update 1. header and footer section as well as logo section 2. creating widget section
From finoptis option and widgets area for footer.
Dear Author, when I update My logo from Customize->Site Identity->Logo its not updated. that’s why going to logo.php page. 1. is there any option in your theme to update logo 2. is there any option update font size of menu bar 3. is there any option to update font size of all pages means body section in your theme
Hi, Please do it under General Section for logo updated and You can go Finoptis Option for all settings. Finoptis Option then typography for font etc.
hello how to set the menu on right side? thanks – https://prnt.sc/11agquq
i have sand thanks
Yes we will check it and update you. Thanks
In Search engine console, i am getting an Invalid URL in the field id? How to fix this?
Hi, Search engine issue not theme related issue. Please check your sitemap etc. with google. Thanks
Dear Team, I have to disagree with that. The breadcrumb plugin bundled is not updated for 2 months. and the breadcrumbs are supposed to have URL link, which is causing the issue in the first place. Do check from your end. I think it ll be better if you guys use Yoast Breadcrumbs instead on breadtrails()
Okay we will look it and If need we will change plugin but none of the user don’t complain about it. Thanks for your notice.
I really love the theme and you guys have done the best in maintaining it. Just noticed this as we are doing SEO for the same client we used the theme. All the best. Waiting for the Bug change. 
Ok. Thanks
Dear Team, On the last update also, this breadcrumb issue isnt fixed. Please check
Okay we will check and fix it next update
Ok we will check
Hello! I sent you couple of email, but you didn’t reply. Can you please check? Also, can you please enable WPBakery for blog posts for my site, you know URL? Thanks.
We will check and update you. Thanks
Now WP Bakery working for blog posts also. Thanks
Hello, I wrote e-mails, please check. Blog post when edited with WP Bakery doesn’t show blog description in blog module.
Please add blog description at excerpt section. Thanks
I don’t have excerpt when editing with WP bakery.
Also I wrote email contact info does not look good, content below email icon is in other row, not aligned with other contact info. And spacing between icons. I wrote everything in emails.
Okay will check. Thanks
Any news?
Already replied you via mail. Thanks
About this no you haven’t – “Blog post when edited with WP Bakery doesn’t show blog description in blog module.”
I told you add short description excerpt section. See here http://prntscr.com/10b493i
I don’t have short description excerpt section.
Bottom of page please check. Thanks
I sent you printscreen of the whole page, there is no exceprt.
I have seen first post your editing. I just check your second post. See here http://prntscr.com/10b52au
I don’t have that – https://prnt.sc/10b6pez
Please check I took screenshot form your admin. Please check properly. thanks
I sent screenshot what I see, that is bottom of the page. Below header settings I don’t have anything. I will send you my account in e-mail. Please check.
Ok I will check again. Thanks
Hello, can you please reply on my emails? I have reported 1. I don’t have sticky menu in mobile, 2. i can’t change font color in section title on homepage 3. I translated Designation in child theme, but the translation doesn’t appear in frontend.
Okay will check soon
Please check now your site and section/heading color you can adjust from here http://prntscr.com/10fu5xc
1.I want to change other translations, but they don’t synchronize with frontend. What do I need to do, I want to do that by myself for the future reference. 2.Regarding section title, I don’t want to change heading title, I want to change section title – https://prnt.sc/10fw0li. 3.What about sticky mobile menu, I still don’t have it? https://prnt.sc/10fw614
Sticky mobile menu already here. Please clear your browser cache. For translation if you theme editor form child theme then single-team.php page you can translate it directly. Thanks
Hi, That section you show here at screenshot it’s not show at frontend. That’s why you don’t need to change it color. Thanks
Section title is shown in mobile site. What do you talk about? You don’t know your own theme configuration? https://prnt.sc/10fwehh
No, sticky menu is not there, I cleared the cache.
I don’t want to translate directly, I have Loco translate. Please explain how to translate your theme through Loco translate.
Another problem, resized counters – https://prnt.sc/10fwg5z
Please send mail all problem together so we can easily help you. Thanks
hi, i have seen that theme have some custom post type, like as testimonials, portfolio etc… these custom posts is it possibile remove it, i mean remove also from menu in backoffice and in db ? thanks
Currently there has no option to remove it but we can unregister this post type using child theme if you need
there is a guide for to do this in actual demo ?
You can see documentation. Thanks
Hello! Is there a way to resize the header for the blog category on mobile sites? It’s not only distorted, it makes the category vertical https://mynewlocks.com/category/locksmith-tips/.
Here is a video of the issue: http://somup.com/cYlQqt2O40
Perhaps there’s a setting I missed or some CSS? Many thanks!
Since your banner is white with text I think form category pages you can hide title with breadcrumb. If you want to hide we can give you CSS code. Thanks
Thank you for the speedy reply! Yes, I’d like the CSS to hide breadcrumbs for categories. Also, is there a way for the image to be responsive or not distort for this page?
body.archive .rs-breadcrumbs .breadcrumbs,
body.archive .rs-breadcrumbs .page-title{
font-size: 0 !important
}
Question, how do i keep the revolution slider that comes with the theme updated?
When theme update you will get update version plugin also. Just delete previous one and install latest one.
Hi, I have a problem, if I activate the W3 Total Cache the template crashes, even if I emptied the cache
Send mail to your our support we will look it, Thanks
Hi there, is this theme support RTL language ?
We will release RTL version next week, Thanks
Hi, any updates regarding the RTL versin ?
Which demo you want to use?
Our support team will help you for converting that demo RTL.
I want to use the Finoptis Business demo.
Okay we will help you. And we starting also making this one RTL version.
Thanks. So should I submit a ticket and provide you my WordPress credential ?
Yes you can. we will check it.
Okay, I sent an email with my website and credential for help. Thanks
Okay we will check it. Today our business hour already done.
Hello! I have two questions for you: 1. For this site www.mynewlocks.com, can there be a smaller header image or have it eliminated for mobile-responsive sites? 2. There is a gap between the header and where the text content starts. How can that be reduced? Thank you!
HI, we can’t access your site. Please send mail to our support so we can easily help you and discuss more. Thanks
