234 comments found.
Any new update coming??
Hi. Sorry for a late reply. New Foxic update will be available in 2 weeks.
After updating the theme, im facing this problem – https://prnt.sc/u2tp6o
Some products re showing in default indian currency and some are in dollars. INR should be by default.
We need to know the way on how you updated the theme and please write a ticket in our ticket system http://help.big-skins.com/ please and our support team will help you.
how can i make my logo appear to the left, its placed in an awkward position
Hi. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.
Before I buy this theme, would it be possible to fix the overlapping issue on Firefox? So far I have seen the error on product pages. Thank you. Screenshot: https://www.dropbox.com/s/0qkps0f88vloyn9/firefox-foxic-theme.png?dl=0
Hi! Thank you for QA. We are fixing it now.
Fixed.
Thank you. Just purchased!
Does it include the HTML files ?
Hi, unfortunately, no.
is it possible to buy the HTML pages ?
if yes please message me at “mohammed.b.dev@gmail.com”
We do not have HTML version. We are making it and in 1 month will be released on TF.
if you have the gaming layout then message me via emial please, and am ready to pay any price for it, but its urgent thing
Okay, I will contact with developer and back to you.
Is there any updates!!!
Hi! Sorry for delay. Theme manager has just answered you by email.
Hi, our Dear current and future customers. Our team happy to introduce You some of our popular FOXic theme skins (pre-sets) that will suit any of your stores:
1. Fashion Classic (TREND)
3. Medical (TREND)
4. Food Market
5. T-Shirts
6. Games
7. Vaping
8. Fishing
9. Bikes
10. Cosmetics
11. Electronics
I purchased and installed v1.3 and now want to update (without losing my customizations). Your documentation says in order to update, use the diff files: “Our theme package has svn versions – diff files. You can find them in package/versions_diff_files” But I can’t find these files in the downloaded update file. Perhaps they aren’t included here on Themeforest?
Hi! Write to bigstepscenter@gmail.com and we will attach diff file by email.
Hi, Can you share where add to cart and buy it now button code exists? I mean in which file and at which line.
Actually i need to add
<!-spreadr file—>
{% include ‘spreadr’ %}
just below the code of add to cart button. Please help here.
Hi! Could you please create a ticket here? http://help.big-skins.com/
Let’s move to our ticket system. It is done especially for theme support. It is not convenient for us to control customer’s requests, developer’s and support’s work history in the theme tickets
Ticket – 150757
Thanks. We are checking it now.
product page options are complicated
Hi! What do you mean exactly? We made a lot of only usefull settings for product page.
Hi, I have handled it. it just needed some focus but overall your theme is very excellent and having many options which are not found in more expensive and popular themes
Thank you for your opinion 
This is very important for us and, of course, with each update we try to surprise further.
I would like to use the fashion classic demo + RTL for English Arabic website how can I import its settings
Hi! Sorry fol late reply, we do not work ate weekend, but could you please create a ticket here? http://help.big-skins.com/ (make a new account, it is the new ticket system)
Let’s move to our ticket system. It is done especially for theme support. It is not convenient for us to control customer’s requests, developer’s and support’s work history in theme comments.
Already done it under same name with purchase code sametime I posted here Thanks for your reply on the weekend
Can You Installation Medical Theme On My Shopify Store. Please I Can Pay You 10 Dollar I Want My Website To Look Like Your With All Features, Photos & Slider
Hi! Could you please create a ticket here? http://help.big-skins.com/
Let’s move to our ticket system. It is done especially for theme support. It is not convenient for us to control customer’s requests, developer’s and support’s work history in theme comments.
reply me back on this tickets 929369
Done
Please Provide Me all Theme Photos
just for my reference
Hi! Unfortunately, we do not have permissions to do it. You need to upload photos only yourself.
Foxic have Multi Languages ?
Hi! Our theme supports weglot app
it’s free for foxic theme?
No, this app is not free. Shopify by default does not support Multi Languages. You can use only app.
Can I use other app ? Not weglot app
Of course, You can use any app that you find. Each app has a tutorial for integration.
Oh,I mean it is weglot app looks good on foxic or other app also looks good on foxic
We tested weglot. We can say it as a good app. We can not say anything about other apps.
Hello. Great theme 1 issues is that on product page, when product variants are selected, the “You Save” text and original price disappear. This information will not show again unless the page is reloaded. Can you update or provide code fix?
Thanks!
Hi! Thank you Yes, this has been already fixed. During a few days, the new release will be updated. We can fix it in your store, but could you please create a ticket here? http://help.big-skins.com
Let’s move to our ticket system. It is done especially for theme support. It is not convenient for us to control customer’s requests, developer’s and support’s work history here.
Will do.
I just purchased this theme and I am having trouble trying to remove the “about the store” title from the footer. I do not see anywhere to deselect this feature. Please help
Hi! Sorry for the late reply. We did not work at the weekend. Could you please create a ticket here? http://help.big-skins.com
Let’s move to our ticket system. It is done especially for theme support. It is not convenient for us to control customer’s requests, developer’s and support’s work history here.
hi before I purchase the theme , want to know is it compatible with 3rd party app like nkGo POD Product Personalizer ?
Hi! Our theme is compatible with all apps, but it depends on right app installation.
.
Hi! During 2 hours will be added new 3part apps compatibility patch.
No, We did not remove any app. But I remember that you had early this app https://apps.shopify.com/vault-antitheft-protection-app We did not remove it. Just Re-install it again if it is missed.
Any News
Hi! Task in progress. Unfortunately, our developer did not work on Sunday. During a few hours I will be reported by developer about the status.
Any plans to release the same theme for bigcommerce please?
Hi, Unfortunately, we do not have enough demand for making theme on bigcommerce.
What if i want you to create bigcommerce theme for me? How much will you charge?
Hi! Write please to bigstepscenter@gmail.com
So how does it takes you guys to fix an issue
In live queue. Your task is being tested locally. Developer notified me that during a few hours i will receive repot. Do worry, I am taking care about it.
sure thank you
I have just sent devloper’s report to you.
I see but the countdown is still not working and wasn’t working even before Installed the 3rd party app
Js compilation stops working after js incompatibility. We need to see the js console in Chrome. The countdown is working when compare at price bigger than regular and metafield countdown is enabled with a final date. (anyway, if promo sales popup does not work then the countdown will not work as well. I can install a clean theme and you will see working countdown and sales popup as an example. )
when you install the clean theme will I lose my content if not you can go ahead and do it.
I have sent the task to the developer to install it as not live theme (hidden theme) I will report to you via ticket.
Thank you so much
Using the left and right arrows on the main image in the product page doesn’t update the active state on the gallery images around it. I was able to fix by editing the vendor.min.js as follows
from:function(){c.postSlide(o)}):c.postSlide(o)
to: function(){c.postSlide(o)}):c.postSlide(o); if(c.$nextArrow){ var list = document.getElementsByClassName("slick-list draggable"); if(list.length == 2) { list[1].children[0].children[r].classList.remove("active"); list[1].children[0].children[o].classList.add("active"); }}
hope it helps someone 
also be sure to save a backup before editing
