533 comments found.
Hey, Does the theme support sportpress plugin or something that do the same work, so that after every match result editing, league table is updated ? And can we create for example more than one league table ? Our team play more than one league a year. Thanks so much,
Hi,
Unfortunately, we don’t support for that plugin.
By the way, thank you for your interest.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi,
You didn’t answer all my questions, could please read one more time my comment before answering. I think that JoomSport can the same work too, is it?
Thanks,
Hi,
Sorry for my mistake. I think the JoomSport will do the same, but I’m not sure if it will include 100% the feature as you wish from SportPress or not.
For the theme feature, when you edit the match result, the league table can’t update automatic, it require manual edit for it. Also, you can create different league table and display it base on league table category.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi.
I have purchased this theme. I’m currently on version 2.01
With recent upgrades of wordpress, I’m getting Jquery issues. I had to install a plugin for my website to display correctly. (jquery migrate deprecated)
If I renew my support this theme, and I update the theme on my website to the very latest version, will this address this issue? Because if it will then I will renew it gladly, but I might need some assistance.
Thank you and I look forward to hearing from you.
You do not need to extend support yet.
Please make sure that you update the theme to latest version in order to use with WP5.5 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.5 as well.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
I’m very happy with this subject, but all of a sudden it’s stopped working well. Home videos overlap with photos sometimes, not always, sometimes load well and mobile videos don’t adapt. You only see half a video. How can I fix it before? Thank you
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
4. If still doesn’t solve, let me know.
Cheers! 
Dear team, I am using your Real Soccer classic template with a master slider on the home page. In the top right corner I add icons for mail and facebook in RealSoccer settings (RealSocccer -> Overall Elements ->Header Social). I also need to add Instagram icon but it is not in setting list. Is it possible to add some custom icon to social headers? I have tried some html and css workaround but it is not looks good. And I also facing problem with blog pagination but maybe because i am blind. Where I can set the color of blog pagination?
Thank you very much 
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi jonh this is Carlos (website www.f1templo.com) your email from contact@goodlayers.com (full and returning your emails) check it out! the site is still in trouble is slow, it is messy, now I need an email to correct to send you the prints
Hi,
1. There will be a form in this page : https://themeforest.net/user/goodlayers . You can send from there.
2. Can you make sure that you really bought from us? Cause there’re similar item’s name in the market and I also did not see your purchase badge over this item(Real Soccer).. You can double check by going to your dashboard and click on ‘Download’ tab. Click on the item that you bought and there will be a profile of creator on the right. Please make sure it’s GoodLayers.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
i have serious situation with the Theme , on the player and client slider on the home scenario is not taking effect. i want to make the player as one row slider same as the client logo . thanks looking forward for help.
Hi,
About the issue, Please make sure that you update the theme to latest version in order to use with WP5.5 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please also make sure that all your being used plugins are compatible with WP5.5 as well.
If still doesn’t help, Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Fantastic theme and the team always deliver outstanding support whenever it’s been needed.
Can’t you just kindly provide child theme when downloading the theme files? I’m having troubling creating one.
Hi,
Please provide purchase code with a message to my email: support.loc@goodlayers.com . I will send the child theme for you.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
After updating, the page builder moved from the main window to the sidebar, making it useless. I’m now unable to edit any pages that used the page builder. Support has expired so unable to request a fix. Poor.
Hi,
May you can check how I resolve it in my video: https://www.youtube.com/watch?v=OpiZxyTgJGk . Let’s me know if it still not working for you.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hi, I’m analyzing the topic and I really liked what I saw. I have a few questions before I buy:
1 – As for the players, matches, results and points table, is the update made simple in pages developed for each item or is it a manual edition? Would you like to provide the documentation to check how the update is done within WP-admin?
2 – How is the home page set up? Can we change element / creation placements in a simple way?
Thank you very much in advance!
Hi,
First of all, thank you for your interest
.
1. It will need manual edition in each post to update the point in league table.
2. You can change it as much as possible with our theme page builder.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I don’t have the slider background and the menu top bar – and I have an error there:
Invalid Slider ID or alias Master Slider don’t work Please help me
Hi,
Please follow steps: Master Sliders -> Create New Slider -> Goodlayers Sample Slider -> Create > Save Slider. The slider demo will show up properly.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Still Don’t work
19 Homepage [masterslider alias=”“] 3 custom
after addd its coming like this but its doesn’t work
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi,
I’m not sure where exactly you get this theme from but we’ve never uploaded our Real Soccer theme to Elements.
I’m not sure if you get confused with other themes or not.
Hi. I’m working on this theme from a different buyer, but I was wondering if it’s possible to use the page builder and add code through that? I was looking to have a 3/5 webpage with imported code (iframe) and 2/5 with another iframe, as well as the blog function the theme has. I tried using elementor, which allows me to add iframes, but I assume the possibility to add the blog is gone. Additionally, is it possible to add the “Filter” option to other pages than the “fixtures and results”? Thanks!
Hi,
Unfortunately, it will require a lot of coding customize so it’s not possible to do or you must hire a freelancer to do it for you instead.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Alright – thanks for the quick response! How about when using categories to make separate blog pages? Is it possible to have the category as the header of the page, instead of the word “CATEGORY”? Or if it’s possible to remove it all together?
Hi,
It’s possible to remove it all together.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
I bought the Real Soccer template.
After installation, no menu and slider are visible.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Dear team, are you going to keep updating this theme or are you going to switch your efforts to the BigSlam Sport Clubs – Soccer WordPress ? Your quick reply is highly appreciated. Thank you.
Hi,
At the moment, the theme is stable but we will keep maintenance to make sure it work as it should.
Thank you for your interest
.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Is your theme comptaible with WPBakery Page Builder?
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
I am working on a new homepage, so when I turn off the title and push the slider behind the nav, it works for about 3 or 4 changes to the page, and it then reverts to adding in the title and background image, pushing the slider down…there is something funny happening. Have you an update of something?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, I know i`m out of the support time, but i really need theme uppdate. League table is still unresponsive on mobile, even if i remove first 2 columns. Please check on mobile https://www.viitorulselimbar.ro/clasament
Hi,
You can update our theme with our document here: https://goodlayers.ticksy.com/article/1893/ .
I have Real Soccer installed in my site, but I am getting an error Error establishing a database connection Why? IF I pay for a theme, I fully expect that that I don’t need to worry about database connections????
Hi,
Sorry for hear about it, but it must relate to the hosting in some case. Could you try check it with your hosting provider first?
I’ve just contacted my hosting supplier. His response was that the Russian server that the database is connected to is not working. So now I’m in the middle of my WordPress theme support telling me that it’s a hosting issue, my hosting supplier is telling me it’s a Russian server issue, and I am left with no site. This is unacceptable. So someone everything was working until just before Christmas, and now I’ve no site… www.heroesoffootball.eu
Hi,
The problem with the server is something unable to control by us. We can’t do anything to affect it except your hosting provider. I’m sorry but I hope you understand it.
Good evening, I purchased this product in October 2018 and would like to buy the support for this product now that we are using it, Can you please point me in the right direction so I can purchase support, regards, Dean
Hi,
I don’t see purchase label in your username, so I’m not sure you go to correct product or not.
You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Hello, Is it possible to change the background of the header on a blog post? (The gentleman with the red t-shirt, by default)? Cordially
Hi,
Yes, you can change that default bg via theme option.
Thanks for your interest by the way 