917 comments found.
Hi Support,
How do I put a stick social icons at the right position?
Thanks!
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Most of the controls are not showing up in Appearance > Customize > Header > Logo , its not showing select images option just showing margins options.
Hi, please submit ticket to be help: https://oceanthemes.ticksy.com/
I think you didn’t upload theme following the documentation.
Thanks.
Do I need to purchase Elementor Pro in order to support some of the theme’s features? In particular, the portfolio-grid page and it’s filter – the filter options control offers no categories to choose from ….. only the “All” is available. But the demo for the Engitech theme definitely shows portfolio pages with a working filter.
Hi,
We’ll provide support for you.
Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/
Thank you
Why theme asking for Elementor Pro. I have already purchased theme from you.
Hi,
Our theme does not require Elementor Pro. Use Elementor free version only: https://wordpress.org/plugins/elementor/
Thank you
hi. are your theme are supports RTL?
Hi,
Our theme not support RTL, we’ll update the theme compatibe with RTL in future.
Best Regards, OceanThemes
Hi I wise to have different Page Heeder Images for each page Please advice
Hi,
Please read more documentation: http://oceanthemes.net/docs/engitech/on-off-page-header-in-pages/
Thank you
Hi, Thanks for theme that looks good! There is a bug and i cant change the footer. This happend only in this theme. Thanks
Hi,
Please read more documentation to setup your footer: http://oceanthemes.net/docs/engitech/footer-content/
And choose footer for all page in customize: http://oceanthemes.net/docs/engitech/footer/
Or choose footer in edit home page, each page you want.
Thank you
Demo Data not working on the Engitech Template PRIVATE TICKET #2449121
Import demo not working for me. Please help. #2449121
Hi,
Our team will check and support for your problems as soon as possible.
Thank you
Hello, i want help with two things ATM:
- The PSD Files for Download - The Foot Builder is not updating / working
Thanks!
Hi,
We’ll provide support for you.
Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/
Thank you
Hey there, could you please provide me with the PSD files? Created a ticket also. 
Hi,
We’ll provide support for you.
Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/
Thank you
I already did: #2446255
We’ll check and reply your ticket as soon as possible, Thanks
I purchased your Elementor theme and I cannot figure out how to edit the footer. Please help. Thanks. I have team viewer if that makes it easier.
hi are your theme supports fully rtl?
Sorry, our theme not support RTL, we’ll update RTL for the theme in future update, Thanks
Hi i need doc for install and for activate theme
Hi,
Documentation: http://oceanthemes.net/docs/engitech
Video tutorial: https://www.youtube.com/watch?v=sVgZ6y_ThkU
Thank you
Am having problem with loading demo content, even manually; nothing works!
Hi,
We’ll provide support for you.
Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/
Thank you
Hi since i bought Engitech, i have not been able to work on the theme. Elementor has refused to load and even on safe mode, it never loads completely. Can i request a refund or get a solution to this issue?
Hi,
We’ll provide support for you.
Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/
Thank you
Hello, I have purchase 2 licence of this themes. One theme is working properly but another is not working. The Demo content is not installing on another site.
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Submitted the ticket but not response yes
We’ll check and support for your problems now, Thanks
Hello! Is there a way to duplicate a page or a post with this theme?
Hi,
Please use this plugin for your website: https://wordpress.org/plugins/duplicate-post/
Thank you
Dear Support,
Is it possible to remove the red underline for anchor menu? https://prnt.sc/sxwkguThanks a lot!
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hello! I need to get PSD files of that theme to customize it. Could you provide me with it ?
Hello,
Yes, we’ll provide free for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
just did it.
Sorry for support delay, we’ll send PSD files to you in today, Thanks
Hi,
short question, where I can find the Documentation for the Theme? Thank you very much in Advance.
Regards
Gerhard
Hi,
Please watch video tutorial: https://www.youtube.com/watch?v=sVgZ6y_ThkU
Read more the documentation online: http://oceanthemes.net/docs/engitech/
Other problems need support, please submit a ticket: http://oceanthemes.ticksy.com/
Thank you
