691 comments found.
Hello everyone, I migrated my website to a new environment with the new version of Elementor and everything moved. What do you recommend?
Hello,
I have a problem with Engitech theme. I bought the Theme and made the installation to my Wordpress. Everything seems to work on a start. After installation and activation of all plugins i tried to import the Demo data for it (Home 4 – Web Development) but it will remain in one spot on importing the sliders part. I googled it and found an information that there need to be “Slider Revolution” plugin installed before import. I have Slider revolution plugin installed and activated. I have no ideas anymore how to fix it, could you please support me with this one so i could get import demo data working. Thank You!
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I had the engitech theme with my www. talium -assets .com website. But there was an issue and I had to re-upload the theme. I spent hours trying to figure out how, without success. I finally had to purchase the theme again (don’t you reimburse?). The website then almost worked correctly again… except that a JS script (Googletagmanager) now appears at the top of every page. Can you help? This is a major issue, as we have important professionals looking at our site these days. Thanks and regards.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello sir,
First of all, thank you very much for replying to me. 1. Would like to tell you that the Engitech theme was bought by me today. But with this only theme is found. The psd file for the theme is not found in the download folder. Please try to make available and other useful files too. 2. Apart from this, even after uploading the theme to WordPress, Elementor is still not fully active, but is included with the theme. Earlier I was using the same theme of the last version and now I have updated it to the latest version. But how to activate it completely because I haven’t even received the license key and there is no option to activate the theme in WordPress. 3. Apart from this, there is another problem, Elementor editor is not opening fully, due to which I am not able to edit the page. Elementor is just loading. Please provide a suitable solution.
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Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, we love your theme, I import the demo data but all other pages are missing like about page etc… should re-import the demo again? c8907437-058e-4097-bc0b-af1261df238a
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
where to add social urls to connect the social icons.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
i have purchased the Theme but i could not find a good table for display the tenders or jobs and also i want to make the team profile like the following when i click it pop up how to do that in your theme https://www.barrick.com/English/about/executive-team/default.aspx
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello
I am sure i do something wrong , but I can not figure out how to configure the ico sale via smart contract! Do you offer this kind or service to set up the ico presale?
Kind Regards!
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
and i want my team should look like the follwing https://www.barrick.com/English/about/governance/default.aspx
Hi,
Yes, you can easy build the team like as your example.
Thank you!
if i buy one theme license and i have two domain one is for testing and other is real once i complete my project can i export to other domain with one licenses
Hi,
Yes, you can use the Engitech theme on the both subdomain and primary domain.
Thank you!
Hello, I’ve recently purchased the engitech theme, and today I saw two interesting pages named “Careers” and “Carrer details” at the demo’s preview. I tried to update but everything seemed updated, I even downloaded again the zip file and uploaded on Wordpress, but those pages doesn’t appear. Can you help?
Thank you, Carlos Oliveira
Hi,
Please read more this guide to import “Careers” page for your website: https://oceanthemes.ticksy.com/article/19333/
Thank you!
Thank you very much!
With the recent update it seems has some bug, all page headings are not coming properly. Instead of title it is showing < class=”page-title”>Portfolio
Author please check
For example: https://galific.ca/portfolio-galific/Hi,
We’ll check and let you know as soon as possible.
Thank you for letting us know!
Hi,
Please try to update the change for the Page Header in Appearance -> Customizer -> Page Header: https://prnt.sc/cGw_0KEwVe3G
Thank you!
I do not see these option under Appearance -> Customize. Kindly assist in this
Please contact with us: https://themeforest.net/user/oceanthemes#contact , Thank you!
I bought this theme and started using it last week, installation and demo data all went well, but every time I start changing the text on the home page using elementor, and then save my changes, visit the page, it looks like no css is applied, no errors are showing in the developer tools, I tried on all available browsers and devices, the first couple of times it did that, few minutes and started working again, but last time it stick to this case, I can’t progress anymore, could you please help? I can send you the website URL to check yourself too.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
hello, if i buy this theme i will get lifetime updates
Yes, sure. You’ll get lifetime update, thank you!
Hi i bought engitech template but when i release my site i note that the system repeat 3 times the same home page, even if i release my version in production environment. Can you support me to relsolve this bug? Thanks in advance. Regards. Genesio
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there, my Elementor gives me a server error 500 every time I want to update my changes. Please help
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
hello, I asked for help by email about the sub menus but I was not answered. I need help with this. I already read the documentation and it didn’t work, I already installed the new version of the theme and it didn’t work either.
Please send wp admin account via email and we’ll login to fix quickly, Thank you!
The information was sent by email through this link https://themeforest.net/user/oceanthemes#contact Help me please. I thank!
Hi,
I have replied to your email, please check your email and reply back to me.
Thank you!
Is there any updated version of WordPress 6.2? Thanks
Hi,
We just released a new version of the Engitech theme compatible with WordPress 6.2.
Thank you!
Hello,
where can i change the colors of these button classes: add-arr ot-ani-layer?
Thank you for help!
Hi,
Sorry, can you tell me what page this button is on? Or take a picture of the button for me to check.
Thank you!
Hi,
here you have the picture: https://we.tl/t-MXsOv19Crn
Hello there, I need to remove sidepanel from website. Is it possible?
Thanks.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you