3288 comments found.
is fully compatible with the latest version of woocommerce (4)?
and demos template are included and with one click import option?
Hi, yes it is compatible, and all our demos are included and you can use 1-click importer for the one you want
Regards
I am very happy with the support they give the user. They have a chat in which they help you practically at the moment. Highly recommended
Thanks for your nice comment it gives us more willing to make Phlox and our support better and better
it is a nice movement to have the feature to built header templates. however some thinks missing. for example there is a tablet mode in your css that moves the logo and button above menu in specific dimensions. not so easy to implement without knowing good css. just saying.
also added in device slide a youtube video. it plays in elementor backend but in front not displaying. if i play with the css code video appears. there seems to be a bug in the css file with the top left and position values
Hello,
Thanks for using Phlox and your worthwhile feedback.
We are constantly improving the header builder and doing our best to add more options for simplifying the process. I will pass your feedback to our development team.
Regards
Hi! I’m trying to use the Language Institute demo to build a site. How do I make the “Find a course” form usable? Even on your own demo site, the results end up giving a Shop page. On my site the search results in 404. I notice that in Elementor, the search element is made entirely of HTML codes, under Content tab. So, please, what I might supposed build, to add or how do I make the search box become usable and practical where it works and serve a purpose on the site?
Thanks!
Hi.
Please note that some parts of the demos are custom designed and in some cases, you need to connect them to a third-party plugin. That being said, this section does not work like that and it was working fine until a recent update that apparently caused some minor issues as you have noticed.
The good news is that we have informed our development team and we will investigate this and apply the necessary changes as soon as possible. Also for any future situation, please consider contacting us at our help center: http://help.averta.net/No PSD files. So the way they did the images for this theme was done as a jpg not using the Elementor functionality. So you have to try and recreate it. Author you should really provide psd files for some of the graphics you did so others can easily drop an image into a layerd file. I plan to give this a lesser rating due to not using the elementor features for images and not including the psd file.
Dear findley75494, About the PSd files I am sorry to say that we cannot do that, but if you cannot use Phlox because of not having the PSD files. I can tell you that you can send us a refund request. I am so sorry for your bad experince but we did not mention that PSD files are included.
Let us know
SaaS2 Demo Page Not loading while editing with Elementor. only 1 or 2 sections are loading.
Hi, I just check it and it is working just fine, please contact us Averta Help Center
We will check it for you
Please also mention page speed, loading time, performance of this theme
Hi, Yes for sure. we do have good documentation about it as well contact us on our support center we will help you
is it come with lifetime support and updates?
Hi, lifetime free update but with 6 months free support
Hello, do you include layered design files? It says layered PNGs, does it mean designs of all demos?
Hi I am sorry I did not understand you please explain more
Hi! I wonder if you have cross site copy paste of design of parts and/or full pages? I wonder because I would want to combine parts from different site demos easily, without having to make full imports. Thanks!
Hi, you may wait for our new feature which you can simply export a section from our live demos and then import it to your own page. It may release in less than a week
Regards
That sounds super exiting, thank you for telling me!
Hi guys, it’s been 8+ days and I still to receive a reply to my support email. I have 3 licenses for this theme and I did so because I was expecting help… but even though I’m supposed to receive premium support, I am not seeing this. Can you please let me know what is the issue? Thanks.
Hi, As you saw on your ticket we replied that and it should be ok now. Please have a look at your ticket and follow there.
Regards
How to remove sidebar in search page? https://demo.phlox.pro/bike-shop/?s=ce&post_type=product
Hi, As we replied on your other comments as well, please contact our support, Our support staff would help you better. Averta Help Center
In category view i dont see the smooth card view but the add to cart button is always shown https://ibb.co/gSwLXPh
Hi there,
I think you did not get all the demo styles because the “add to cart” hover animation is working smoothly in the product category page as I’m checking. You can submit a ticket with the necessary information at our help center and we will investigate this on your website. http://help.averta.net/In bike-shop the left side widgets are displayed without any css. Just open the drop down and everything are shown without any css customization. https://ibb.co/KyQ8s1w
In bike-shop how can i make the offcart to open from right side of the page, not the left?
Hi there.
I think you did not get all the demo styles because the “add to cart” hover animation is working smoothly in the product category page as I’m checking. You can submit a ticket with the necessary information at our help center and we will investigate this on your website.
http://help.averta.net/In category product (woocommerce) how can we display 2 columns in mobile view instead of 1?
Hi.
If you keep your product titles and price format at a minimum length, yes all the products will have the same horizontal align. But if this is not the case for you, we can give you a small CSS snippet to fix that. Submit your ticket using the following link: Averta Help Center
Regards
In category product view (woocommerce) is it possible to have “equal heights” for the products?
Hi.
If you keep your product titles and price format at a minimum length, yes all the products will have the same horizontal align. But if this is not the case for you, we can give you a small CSS snippet to fix that. Submit your ticket using the following link: help.averta.net/users
Hello good night, I am not able to activate my license on my new website I will not use the theme in the domain I had before can you help me? how do I change the domain?
Best wishes
how do i put revolution slider behind the menu
Hi there. What you need to do is actually putting the header on top of the slider (or whatever section you like) and fortunately, we have a complete tutorial for this. Please read this and if you had any further questions, feel free to contact us at our help center.
http://help.averta.net/hi sir how you, i install phlox theme on free domain for learning , but i forget the domain name on which domain in install , i want to install my theme on regular domain, but they give me message that your theme is install on another domain ,can you help me please for that issue
Thank you for choosing to work with the Phlox theme.
Please read our guidelines here for transferring your license. We have described the necessary steps in detail. https://docs.phlox.pro/article/174-transfer-license Please let us know if we could be of any further assistance.Regards
Elementory shows its okey: http://prntscr.com/tda9kt But real is not okey: http://prntscr.com/tdaa1s
Cant understand reason
Also cant update uploads: http://prntscr.com/tdadax
Hi. Judging from the errors in the auto-update menu, chances are that there is something wrong with your hosting. Normally there is a permission issue that prevents the scripts from writing content or uploading files to specific directories.
The other problem is also probably related to this. You can check this with your host provider or contact us at our help center and provide enough details for troubleshooting. http://help.averta.net/
