16332 comments found.
unable to download demo it is saying , Warning: You do not have permission to modify Backup & Restore!
Hi, you’re not supposed to export that, only the demo setup from Journal > System > Settings > Import/Export…
See https://docs.journal-theme.com/docs/demos/demo/
Best Regards.
Hi. In Journal > Styles > Product Page > [Active Style] > Product Details > Stock In Stock Text => In Stock! displays the available quantity of the product but not the text In Stock!
For a product unavailable, it displays 0 instead of the text set on the product edit page.
Can it be set up somewhere? OC 3.0.3.6 J3 3.1.2
Hi, we’re looking into this and we’ll provide a fix if needed in our next update.
Best Regards.
With the new update (v3.1.3), information about the unavailability of the product works, but for the available product the quantity is shown but not In Stock Text.
Hi, this may be because of a third party extension that handles stock status differently, please please file a ticket on our support page or send us a private message via the contact form on our profile page.
Best Regards.
Ok… I find… in controler/journal3/price.php line: 59
// stock status if ($data[‘quantity’] <= 0) { $data[‘stock’] = $product_info[‘stock_status’]; } elseif ($this->config->get(‘config_stock_display’)) { $data[‘stock’] = $data[‘quantity’]; // oc config } else { $data[‘stock’] = $this->journal3->settings->get(‘productPageStyleProductInStockText’); ....
in setting, option => config_stock_display = 0 work great.
Hi, we’re glad you’ve solved your issue!
Best Regards.
Always Great, As only two button can place after add to card what if I want to add extra 3rd button after 2nd button.
Hi, unfortunately that is not possible at this stage, as only 2 additional custom buttons can be rendered alongside the Cart button group.
Best Regards.
I think it can be called through thirday module like Infinite Module Positions https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=23164 but this module should able to call journal modules
Well, you already have the Journal > Product Extras > Extra Modules in Journal 3: https://docs.journal-theme.com/docs/product-extras/extra-modules/
So you can add infinite module via that, like a Button module, but as far as the extra buttons go, only two of those can be displayed.
Best Regards.
I updated a new version of OC with the new version 3 of Journal. I migrated the data but now would like to know how to “easily” get the old design and layout of the journal – is there a document somewhere to sort of follow – ? I have the skin 1 in place now.
Hi, we don’t understand what you’re referring to, it should be a matter of exporting your current J3 store data and importing it in the new version.
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Hello, is it possible in demo 5 to change place search bar with logo?. I would like to add logo in the middle and search bar move to left and make it little smaller size. Logo little bigger.
Hi, yes it’s possible, please file a ticket on our support page and consult with our developers.
Best Regards.
Hello, is that possible merge the theme ‘demo 5’ and ‘demo 5 dark’ into one?
And create a switch to turn it into ligh-mode or dark-mode same easy way we change the language?
Hope my suggestion challenges your skills 
Hi, unfortunately that is not possible, we don’t have a feature for light/dark switch in the storefront at this time.
Best Regards.
Hi, I am switching from Journal2 to Journal3. I am trying to implement the subcategories menu feature on the category page but I cant find a way. Is it something you can help me with? I searched the comments but I dont think that anyone else asked for it. thanks you
Hi, we’re not sure how you mean but not everything is the same in J3, in any case subcategories are handled in Journal > Skins > Edit > Categories > Subcategories…
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
hi i read all the documentation but cant found how to hide the logo on mobile like journal 2, maybe the documentation not yet updated, can you point where are the option to hide logo on mobile
Hi, the logo itself cannot be removed but you can use a different logo for mobile in Journal > Skins > Edit > Header….
Best Regards.
Hi. Does the theme has built in ajax price update for options? Thanks
Hi, yes, that’s a built in theme feature.
Best Regards.
Thank you for your answer. Is there a product on demo I can double check? For my setup only when i change quantity of product ajax updating the price. When I select option #1 with price + 2eur nothing changes
Yes we’ve activated the feature here: https://www.journal-theme.com/1/test
You can activate it in Journal > Styles > Product Page > [Active Style] > Product Details > Price Group > Price > Auto update.
Best Regards.
Is it only me that have problem with all products shown In Stock although they aren’t, with /catalog/view/theme/journal3/js/journal.js (lines: 1369 – 1377) in
Journal v3.1.2 or Journal v3.1.2.1?
Hi, we are aware of a possible issue with price/stock auto update on product page, we’re investigating this as we speak and we’ll soon provide an update with a fix for this issue.
Best Regards.
hello, i have a problem after latest update. I noticed that after the last upgrade of the new version the purchase button on the products does not work properly (it works on some while on others does not). When the products are in the category (grid) the button works, when you enter the product it does not work. PLEASE for the solution.
Thanks
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
thank you very much for the (ASAP) support.
.
can i know where does custom section goes on journal 3? i need show random product from category
Hi, the custom sections module from J2 is not available in J3, however you have the Products module now which loads and displays products from your catalog. Journal > Modules > Products…
Once you create a module with your products, you then add it to a layout like Journal > Layouts > Home…
https://docs.journal-theme.com/docs/layouts/layouts/Best Regards.
Hello, I am using the demo 9 theme. How can I change the information page from 2 columns to 1 columns? such as the demo 3 information page
Hi, please look in Journal > Skins > Edit > Information Page…
Best Regards.
Filter has a problem with the last update.
Can you check please ?
There is a general problem. I tried to re-install Opencart and the problem continues. Can you try it too?
Journal Edition: 3.1.2
Hi, Opencart Filters must be assigned to the corresponding category first in Catalog > Categories > Your Category > Data > Filters. This is how Opencart default Filter module works and we’ve adhered to that (starting with v.3.1.1). To fix this, access your categories in Catalog > Categories and add corresponding filters there. You can find more information about how Opencart filters work here: http://docs.opencart.com/en-gb/catalog/filter/
Best Regards.
Thanks for information. I applied it worked. I didn’t know there was a change, I wish you good work 
Best Regards.
Hi DA,
1.some of my product pages are displaying with the mobile view header and some with desktop view header. If i duplicate a product that shows mobile view header, the new product shows mobile view.
2.i want to limit 2line product name in product grid so the prices show inline with other products.
Hi,
1. We are not aware of such issue, please check your installed extensions first and please file a ticket on our support page if you need further assistance.
2. Two lines only aren’t possible at this stage, unfortunately, only one line with … at the end or full name.
Best Regards.
Hello, I have a question, how do i change payment icons for journal quickcheckout ? Best Regards
Hi, please look in Journal > Skins > Edit > Checkout > Sections > Shipping / Payment > Icons…
Best Regards.
Hello, I am the owner of a web design company, I would like to offer my clients e-commerce sites with Journal. After signing the contract, each client will add the purchased license to their own name. We would do all the paperwork … purchasing the license on Envato and in separate accounts for each. The question is … can I offer your framework on my site? To show the demos, the links would go directly to your own website within an iframe so that they stay on my site and at the same time .. they can see the potential of the final work. In our advertising on our website that offers the development of e-commerce sites with Journal, it will be stated that it requires a license, we would use Journal advertising images in “Envato” but with our service. In all cases the license is purchased. Your opinion?
Hi, each end-product (or domain) must own their own regular license, so other than that you can advertise your separate development service as add-ons. Just beware that only the customer owning the purchase code will be able to file support tickets.
I suggest you also ask about Envato directly about this as they know more about the licensing interpretations (they make the actual licenses).
Best Regards.
Hi. I installed the latest theme version. This error constantly appears in the error log. What is the reason?
system/library/journal3/vendor-composer/rosell-dk/webp-convert/src/Convert/Converters/Gd.php on line 205
Hi, we are not aware of such issue, but error might appear if one of your images are corrupted, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Hi, DigitalAtelier, on July 21 I received a message for a new update (Version 3.1.2), today on July 22 I received a new message for a new update, but I see that Changelog is again (Version 3.1.2). But the size of the downloaded file is different.
Is there a new update?
Hi, yes there was another update right after, we caught a compatibility issue with the latest OC version and fixed it quickly.
https://docs.journal-theme.com/changelogBest Regards.
Dear DigitalAtelier, we are really impressed with the theme, it’s just awesome! We would like to use one column category on desktop, but filters can’t be displayed horizontally in one row. Could you please tell us how can we use mobile filter on desktop, displayed in the off-canvas container so it works like the mobile menu?
Hi, unfortunately that is not possible at this stage, the filter on desktop can only be displayer vertically on the layout (in a layout position, like the side column).
Best Regards.