464 comments found.
PRESALE QUESTION: Can I build and edit the pages in WP Bakery Page Builder? Waiting for a response before purchasing. Thank you.
You can use WP Bakery Page Builder along with existing existing page builder which is siteorigin to create new layouts but edit existing ones only with siteorigin
Hi, i have purchased the template. but how do i have the exact same layout, plugins copied to my wordpress website?
Issue marked as fixed: https://nus.blisse.sg
Hi how do I reduce the white/blank gaps between two widgets/images on the home page? Im using your theme
Please use official support forum: https://ask.kenzap.cloud/ and submit visual examples of your problems.
Hi i want to buy this template and need help to launch it. Do you do it or have anyone to recommend me ?
Yes you can check our prices here: https://kenzap.com/wordpress-website-audit-and-bug-fixing-1014971/?box=2
Guys, if you are looking for a way to show the nutritions on the product-page, you have to change it on your own! Widgets won’t work either, because of the madag-call in the core. I managed it, including a dynamic & automatic calculation for customers who put their weight in the edited account-page. Of course the calculation in the cart has been edited aswell. For the develeopers of this theme: Awesome code! Hit me up, if you want my changings!
This is a constand problem and very annoying.
Your theme (Madang Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
If you have purchased this theme six month before then you may need to buy new support in order to get latest theme version from Themeforest.
hello can i ask you something? can i have a meal for 1 month and have a subscription to check the date that the meal ends? or to pause it for 10 days for example? and to have an email for the meal 1 month end?
As backend logics is very complicated in this scenario you may need to implement additional functionality, preferably outside WordPress.
There are plugins that can help you manage payment subscriptions: https://woocommerce.com/products/woocommerce-subscriptions/
Hey There
I just found your Madang theme and i am interested.
I just want to ask if your theme has a product with option features.
I need to upload the product on this file :
https://drive.google.com/file/d/121P_R1qnIS4R580LZyg8YBbIvJqpEbre/view?usp=sharingThanks, Emil
if you are speaking about woocommerce options single product then it should work out of the box.
See additional tab when you open this page: https://madang.kenzap.com/product/fruit-porridge/
Hello i’ve a problem with the page Support “support-builder” when i click on the arrow for see the answer that do nothing what can i do ? and when rename the slug of this page after when i try access to this page by the frontend that redirect me automatiquely to the home page each time what can i do ? thank you in advance.
Can you please provide a link to this page?
yes this is the page : https://www.methode-abura.com/support-builder
scripts are crashing on the frontend.
1. Do you have any code customizations? 2. Deactivate custom installed plugins one by one and check if support page starts working
i erased all my css custom code and try to desactivate all plugins nothing work properly
and why when a rename the slug of this page the complete page don’t display and automatically redirect me to the home page ?
Can you please send us your credentials at: support @ kenzap com?
yes of course have you receive my Email with credentials ?
Yes but can you also provide password, it somewhat was not saved automatically, we can not access site right not.
sorry now is working check your email
sorry, now is working check your mail
We have replied to your email
Hi,
Why is there no access to your support page?
Sorry one of the nodes failed in cluster. It is working now: https://ask.kenzap.cloud/
Thank you
Hello is the Shop in Woocommerce?
Thank You
Yes all products are entered via WooCommerce and displayed via madang template
Hello, I would like to buy the Madang theme for a showrooming website. Will it be possible to hide/remove all the eshop-related item/CTA in a first time? And then, I would like to turn it back into an eshop in one year. Thank you a lot!
Yes sure, we will send you custom CSS code to do so.
This them is hard to customize, can i get a refund please. thanks
Can you please explain in details what exactly is hard to customize?
Please us our official support channel: http://ask.kenzap.cloud
Live builder is no friendly, It’s VERY difficult to figure out and more importantly the menu grid page has the filter missing and not as in your demo.
Regarding filters please refer to this page: https://ask.kenzap.cloud/topic/how-to-apply-filters-in-products-page/
Why is product grid in your demo not same with the theme demo import?
Can you please provide an example?
Please us our official support channel: http://ask.kenzap.cloud
My cart page and checkout page seem to not be in sync. Can I get some assistance? www.naturaldetoxclub.com
Can you please continue communication under this topic: https://ask.kenzap.cloud/topic/why-is-their-is-a-payment-option-on-the-cart-page-before-checkout/
Hi, I’m trying to use the demo backend but it doesn’t work. This is the link but when you click on it it doesn’t work. http://cloud7051.sh.kenzap.tech/
This problem has been resolved
Thank you for the update.
I can’t import demo data.I received Error: Service Unavailable (503).How can i import demo data by manual import?
Please follow this guide: https://kenzap.blog/wordpress-theme-installation-troubleshooting/
Hi, I bought the theme and it’s not working. It’s breaking my site. I changed the .htaccess file like you recommended, and it actually made my entire site go blank. And, where is the support page for this theme? I clicked on go to support and it takes me to your WP page but there’s no section to input my support. Most people have support, open a ticket but yours says login in my emails account. When I login in with my email, I still couldn’t see support. The support takes me to create layout. This is the most complex thing I’ve ever seen. I need the theme to work so get back with me.
Thank you for purchasing our theme.
Unfortunately you are not running the latest version of Madang due to slow processing update time from Themeforest. On this occasion the documentation might be outdated as well. Please contact us at: info@kenzap.com to get the latest theme version.
If you want to submit a support ticket please use our official support channel under https://ask.kenzap.cloud
When describing your problem you have to be specific and include such information as links to your website and screenshots of problematic places.
Hi! First, the Kenzap link is always coming back on the social network settings, even if we remove it. Secondly, how to remove the loader when charging pages, via CSS? Thanks a lot!
Unfortunately you have not purchased support package of Madang theme. This will not be honest if provide equal conditions for those who paid for support and those who not.
Apologies for the inconvenience cause. You can refer to the purchase license for more details.
Oh, no problem, I will renew my support, I forgot! In waiting, please check the bug of the kenzap link in social networks, always coming back;) Thanks a lot for your great work!
I have a problem with the product list or grid list in the ecommerce sidebar if I insert widgets. Widgets are not placed by side but are placed above the text. This problem is not found with the parent theme but if I use the child theme instead it does.
can you please us with the link to the problematic page?
Hi, Is it planified to add “Linkedin” share button on posts? With Facebook Twitter, it’s a must have. Thanks a lot!
Themeforest prevents this king of functionality inside the theme. We had it but removed from some time ago. You simply need to find sharing plugin that matches your needs.
OK thanks for your reply!
