139 comments found.
Hi, I’m not sure about Fooddy app for mobiles. In demo page it says that there is a mobile app. Is it correct?
Pre-sale question Hello I wanted to know the customer’s journey, I would like the customer to choose the restaurants that can be delivered around his home, ie the site only offers the closest restaurants or all of the month the restaurants that we dedicate to an address Is it possible, because you talk about it, but I do not see the way on the site Thank you very much for your reply Phill
Hello Phill,
We appreciate your interest in our theme!
Let our Tech Support Team take a closer look at this feature/option to check if it is possible. Please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/
Thank you.After updating wordpress to version 5.51, I noticed certain difficulties with customising the theme. WPBakery Page builder does not load for the Layouts and Pages.
Hello,
All bundled plugins should be updated for full compatibility with WP 5.5.x.
Please update bundled plugins using Themerex Updater plugin (install it in Appearance> Install plugins).
After the plugin installation, navigate to Appearance -> Themerex Updater and enter your purchase code. Then you can update the plugins in Dashboard -> Updates, just scroll down to section Active theme components: Plugins.
http://fooddy.ancorathemes.com/doc/#theme_update_plugin Best regardsThanks a lot Julia, you’re the best
I can’t see a place for the user can register even with ordering yet
Hello,
Please navigate to Settings> General> Memebership> anyone can register
This will allow registration option in Login popup in header.
After that go to WooCommerce> Settings> Accoiunts & privacy to adjust settings for WooCommerce: https://prnt.sc/ui98yw
Thank you.We need all the images as it is.. Is it possible ?
Hello,
The thing is that all clipart images included in this theme are the copyrighted to their respective owners and are not available for download with this theme (that’s why they are watermarked after successful import). Clipart images can not be used without express permission from the owner and/or need to be purchased separately (this information is also specified in theme description and documentation).
If there is a need we can provide you with ID’s for images taken from Depositphotos.
Just submit a support ticket at https://themerex.net/support/
Thank you for understanding.it would be good if choices shows pickup or delivery! is it possible?
Hello,
We appreciate your interest in our theme!
Let our Tech Support Team take a closer look at this feature/option to check if it is possible. Please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/
Thank you.I have issues in editing the theme or some weeks now. The page editor doesn’t show pure html and also to change the contact number as the top
I didn’t get a response
Hello,
Plugins should be updated to the latest version for full compatibility with WP 5.5.
Please submit a ticket here: https://themerex.net/support/ – our team provide you with plugin updates.
Thank you in advance.hello, is this theme has product filtering option before ordering food from online?
Hello,
Thank you for your interest in our theme!
You may use tabs option to add products from specific category to each tab: http://fooddy.ancorathemes.com/menu/#1484224530112-495b97a3-6787 Thank you.Can I ask if this theme can be used on WordPress 5.5.
Am I going to buy it and do a lot of editing, will it affect my old theme after an update?
Hello,
Our theme includes a simple One click demo data import tool. It allows getting a precise copy of our demo website in just 1 click.
Nevertheless, it also allows choosing whether to install the “whole demo-site content” or Partial import (import just certain pages, forms, sliders etc.).
When choosing the partial demo data import, the new content will be added to your existing data.
Although this will not overwrite your existing content, we still recommend backing up your website before doing this.
Note, that the pages are imported without the original images. Instead, the image placeholders are used. This is done to keep your existing content intact.
When installing “Whole demo-site content”, ALL THE EXISTING CONTENTS of your website will be deleted and replaced with the new data! We do recommend to install “Whole demo-site content” on fresh WordPress.
http://fooddy.ancorathemes.com/doc/#demo_content Please let me know if you have any further questions.I mean, when I download the demo and edit it, will subsequent theme updates affect what I edited?
I tried a theme on your side which is shared online, when I try to install the child theme there is an error, I want to buy this theme, does your side support the installation of child theme?
Thank you for answering my questions.
Can you ask me more, this theme when I use WP Rocket to speed up the website is it compatible with this plugin?
Can I compress Js And CSS using WP Rocket or any other similar plugin?
Can I rename my home directory from fooddy to something else?
Hello,
Sorry for delayed reply.
Sure, you can. If you still need help with that, please submit a ticket at https://themerex.net/support – we’ll provide you with detailed instruction.
Thank you.Can i get Android App Demo before purchasing this theme ?
Hello,
Thank you for your interest in our theme!
The theme is only a skin for Wordpress. There is no mobile app or a mock up. Responsive design is created with css code for each screen size.
You can check demo on your Android device: http://fooddy.ancorathemes.com/
Thank you.Hi there, I have purchased themeforest but there is 2 main issues I would like you to help me with, first instead of having the location search bar I am having the menu button and also my license code does not work.
Please assist.
Hello,
Please submit a ticket at https://themerex.net/support/ – our Support team look into that and assist you.
Thank you in advance.Hi! I have some pre-sales questions:
1 – My service will be deliver a solution as a “digital menu”. Does this theme have a front-end user dashboard? So my cliente has his own area where he can add products, change prices and others?
2 – Is this theme one restaurant only or can I have a restaurant listing?
Hello,
We appreciate your interest in our theme!
1) We appreciate your interest in our theme.
Our theme includes regular WordPress login feature with standard user roles.
For advanced functionality you may need to install third-party plugins.
2) You can add restaurants as services on website: https://prnt.sc/t49qen http://fooddy.ancorathemes.comAfter that add description for each restaurant and add products for each restaurant.
If you need a multi-vendor website, you will need to use a plugin for WooCommerce to have a multi-vendor functionality.
Thank you for understanding.Thank yoU!
Hello,
Sorry for delayed reply – we don’t work on weekends.
Please submit a ticket at https://themerex.net/support/ – our Support team provide you with detailed instruction on how to change these icons and text.
Thank you in advance.we are installing the theme but there is no content. It is all empty. We couldnt design it how we saw before buy it. Please help us if you want we can share our cpanel or hosting details with you.
Hello,
Thank you for contacting us!
To get content you should import demo data: http://fooddy.ancorathemes.com/doc/#demo_contentIf you still have questions, please submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.
Thank you.Thank you so much for your reply. We followed the intstructions which you sent us and we solved the problem. Thank you for your support.
Good afternoon, I congratulate you on the template, it looks very professional and functional for a restaurant and fast food … I have a question on the product page: can you add a “Delivery Time” next to the “Delivery Date”?.
With the delivery date and delivery schedule, I think the delivery would be perfect.
Can you configure that in the template options and also specify that the delivery date is after one day? ... for example, if today is 25, the calendar should be activated from 27.
Thanks in advance for the response you can give me.
Hello,
We appreciate your interest in our theme.
Delivery time option is available in Pro version of Delivery Date plugin
https://www.tychesoftwares.com/store/premium-plugins/product-delivery-date-pro-for-woocommerce/?utm_source=prddupgradetopro&utm_medium=link&utm_campaign=ProductDeliveryDateLiteYes, you may set Minimum Delivery preparation time (in hours) and customer won’t be able to choose current date.
Best regardsThanks for answering.
Can I replace the “Product Delivery Date Pro for WooCommerce” with another plugin for delivery (date and time) on the product page of your template?
Best regards.
Thanks for the reply. I think there will be no problem in testing with other plugins.
Best regards.
Hello,
Please how do I get the woocommerce plugin to convert the platform to a multivendor platform.
And what is the maximum number of restaurants I can add?
Also I would like to have courier service providers and even individuals looking to deliver food from registered restaurants to register on the platform. How can this be done ? Also with a plugin?
Hello,
Thank you for your interest in our theme!
The theme is only a skin for Wordpress. All shop functionality is facilitated by Woocommerce plugin and its addons.
You will need to use a plugin for WooCommerce to have a multi-vendor website and to connect delivery service to your website.
Thank you.Hello, the login function that you have in the upper header, when you click it, it only allows you to enter if you are already logged in, it does not allow you to subscribe …
Ok..thanks!
This is a pre-sale question. If I were to set up a directory of restaurants. Are they able to set up their own payment methods? For example, someone orders from the site, they pay XYZ restaurant directly into their paypal account.
Is it a restaurant directory ? Can I add more then one restaurant ?
Is it possible to make a website like takeaway.com with this theme?
Hello,
Thank you for your interest in our theme!
The theme is only a skin for Wordpress. All shop functionality is facilitated by Woocommerce plugin and its addons.
You will need to use a plugin for woocommerce to have a multi-vendor website.
And you’ll need an additional customization if you would like to have exact functionality with map like on your example.
If there is a need, our Customization studio may help you with that. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support
Thank you for understanding.
