16332 comments found.
The latest version doesnt change price after putting a different quantity anymore?
https://www.journal-theme.com/3/index.php?_route_=fashion&product_id=317Hi, it does, we’ve just disabled auto update ajax price from demos, you can activate it on your store from Journal > Style > Product Page > Product Details > Price.
Best Regards.
(-: thx
Hi! Can I add several photos to the gallery at once? I have a very large gallery at the same time and it is very difficult and time-consuming to add a photo one at a time.
Hi, unfortunately this feature isn’t available in Opencart image editor.
Best Regards.
Hi! My popup Gallery and Image Zoom are both not working. Popup shows a broken file, but no real image Zoom is running and running and running, but no zoom Using OC 3.032 and Journal 3.1 Any hint where I can take a look at? .htaccess? SEO? Permissions?
Thanks
URBANsUNITED
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Hello! After last updates Version 3.1.0 – Version 3.1.1. I have a problem, not work Journal Checkout page. If i activated Opencart Checkout page its work. http://rer.nimblestorage.lv/notworkkk.PNG
Hi, we are not aware of such issue, please make sure you have followed update instructions carefully and it should work fine after update too.
Best Regards.
Just to let you know Journal 3.1.3 with Opencart 3.0.3.6 have an issue.
FILE: system/library/template.php CODE: public function render LINE: 57 CODE: if ($template) { NOT FOUND – OPERATIONS ABORTED! CODE: $loader = new \Twig\Loader\ArrayLoader LINE: 51
Hi, we have investigated this and you can safety ignore that log entry, everything works fine.
Best Regards.
Hello there,
There is a general problem with file compression. Can you check ?
1 – http://prntscr.com/tqn32i -> White page appears when HTML Minify is activated.
2 – http://prntscr.com/tqn3x6 3 – http://prntscr.com/tqn4u4 4 – http://prntscr.com/tqn5gk
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
for the products that have options, in the popup how to show the product name & base price along with the product options
currently, when clicked on ‘add to cart’ in product grid/list pages, the popup that appears only shows the options without the name & price
screenshot: http://prntscr.com/tqjaj5
Hi, there is no such option unfortunately and we don’t have plans to add it in the near future, you can achieve that with quickview option, small popup triggered when adding products with options to cart does not have such option.
Best Regards.
well, if u can tell me where to look for the popup content by code thn i can do it
i know its an iframe loading the product/product controller inthe popup with product_id & popup=options as parameter through jquery ajax
I just need to modify the popup=options parameter to show the product name & base price too but can’t find this within product/product controller
if u can help me where to look for this popup=options thn i can modify it as per my need
Hi, popup loads default product.twig file, edit that file and adjust it as needed.
Best Regards.
no, that is the tricky part which i can’t find
its not loading the complete product.twig view file , instead it loads a section of it;
its loading only the options dropdown along with the quantity and add to cart button
For journal demo 2, below is the URL which is being loaded into the iframe in the popup:
https://www.journal-theme.com/2/index.php?route=journal3/product&product_id=360&popup=optionsnotice the paramenter popup=options in the URL structure which is responsible for loading that particular section only
Hi, such theme customisations aren’t covered by our support, but if you look at product.twig file you will see that some elements are conditionally not rendered if popup=options parameter is detected. Please consult with an Opencart developer for more information.
Best Regards.
after upgrading Version 3.1.2 to Version 3.1.3 existing customer getting error when they trying to register for affiliate Notice: Undefined index: firstname in /home/**/public_html/catalog/controller/event/activity.php on line 125Notice: Undefined index: lastname in /home//public_html/catalog/controller/event/activity.php on line 125Warning: Cannot modify header information – headers already sent by (output started at /home//public_html/catalog/controller/startup/error.php:34) in /home/**/storage/modification/system/library/response.php on line 36
Hi, we are not aware of such issue, but we’ll investigate this and we’ll provide a fix for it if needed. In the meantime, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
not sure is bug or what on add new address or edit address page, all the address field are missing when using journal theme, when switch back to default opencart theme, it work normal
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
hi hope you are having a good day, i have few question regarding journal 3 theme,
1: can we add ” x customers are viewing this product” on product detail page 2: can we add a popup on product detail page which show’s “Some one from a location just purchased this product”;
random numbers refresh every few seconds
Thanks
Hi, unfortunately these features aren’t built-in, you’d have to search for some 3rd party extensions, just make sure they are compatible with custom themes.
Best Regards.
Hi. Can you tell me if it is possible to have the PayPal button on the checkout page, rather than clicking the confirm button, and the PayPal button then opening in an iframe/popup?
Hi, that’s not possible with Opencart 3 and newest Paypal API, Paypal button must be rendered in an iframe/popup.
Best Regards.
error update from 3.043 to 3.1.3 checkout jammed as seen in https://imgur.com/a/4qoG4sB how to fix this?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
There is something wrong with quick checkout :( I am sure. The journal 3 with OC 2.3.0.2 works with 3.1.0 verision but if you update it to any bigger one then quick checkout is empty :( I have checked this out now with 3.1.3 and no joy at all. Will wait 
Hi, we are not aware of such issue and if you feel that something is a global issue or bug, you can always send us a private message via the contact form on our profile page with temporary access to your setup so we can investigate.
Best Regards.
i have the same problem v3.1.3 with the stock.in stock availability status in product page all in stock immediately after less than a sec changed to out of stock
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
hello already on last released version there is a bug in stock availability status in product page all out of stock immediately after less than a sec changed to available please fix that
Hi, please update your theme to the latest Journal release, uploaded just moments ago.
Best Regards.
now it is vice versa online status becomes out of stock in product page and quick view : (
Hi, after investigating this further, there are a lot of third party extensions that handle stock statues differently, we cannot make this work with all of them so we’ll add an option to disable auto update stock status in our next update on Themeforest, coming soon.
Best Regards.
For the journal 8 demo, i need to do some customization on the carousel sections ;
if u guys can tell me which is the controller file for this carousel ?
product_card.twig is the template / view file but can’t find the controller file
screenshot : http://prntscr.com/tprxnc
Hi, that’s probably a Products module, its controller is catalog/controller/journal3/products.php
Best Regards.
Hİ Dear; Merhaba; Bu temayı kullanmak istiyorum Can our site use this theme more advanced? Is there any advice from you. original cartridge and toner are sold. Orjinal kartuş ve toner . Is there a detailed explanatory text on this topic.
KARTUŞHi, unfortunately we don’t fully understand your question, is there a way you can post a translated version (in english)?
Thank you!
hello i’m from brazil and i want to translate the topic admire the journal into portuguese is there any easy way?
Hi, the storefront is fully translatable in any language you want, however the Journal admin is only available in English at this stage.
Best Regards.
The new Opencart 3.0.3.6. and Journal 3.1.2.1 still not support php 7.4.8?
Hi, Opencart 3.0.3.6 still doesn’t fully support php 7.4.
Best Regards.
Hello team, If i install demo 1 to the store and wants to add some feature of demo 3 layout to demo 1, is it possible to have some layout of demo 3 in demo 1.
Hi, you can manually create any module you want from any other demo, however they can’t be partially exported.
Just look through the demos docs to see what modules and features were used in each (they are all listed on the left hand menu): https://docs.journal-theme.com/docs/demos/demo/Best Regards.
Can you please help me in explaining the term partially exported.
Partial means exporting only a module or particular feature from any given demo. You only export the entire demo, not just parts of it, it comes with all the modules and features pre-defined.
Best Regards.
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