Hi there,

Thank you for your message.

I’ve just responded to your email, the slider should be visible again now

OMG! Thank you so much for your prompt response. Appreciated it a lot.

My pleasure! I’m happy I could assist. Let me know if you need anything else!

Could you try the following as well?

1. Navigate to Elementor -> Tools and press the “Regenerate Files & Data” button
2. Make sure to clear/purge all caches from any caching plugin you might have installed

If the issue still remain after doing above steps is there a chance you could send me a message through the contact form on our profile page with a link and login to the website. I’ll have a closer look to figure out what’s going on.

Thanks!

Thank you. It did the trick (in combination with updating the Thermen Toolkit, not very visible it was required because it was not with an color accent or so). Have a nice day!

I’m glad to hear you figured it out and the issue is fixed Thanks, you too!

Hi there,

Thank you for your message.

I’ve checked the WooCommerce template files in the theme folder but the file that WooCommerce label as outdated is because the version number is missing, the actual code in the file is up to date. We will add the version number to the file in the upcoming theme update, thank you for mentioning.

This won’t have any effect to the shop functionality. Could you send me a message through the contact form on our profile page with a link to your website? I will have a closer look to see what’s going on.

Thank you!

Hi there,

Thank you for your message.

Please refer this to our support desk at https://qreativethemes.ticksy.com/ and our support will be happy to help you with this.

Thanks.

support desk not working. can’t create ticket.

I’m sorry for the inconvenience, it looks like the provider of our support desk software is having some issues. I hope it will be fixed as soon as possible.

For now, please follow the steps in the following link below. I have described step-by-step how to turn the standard submenu into a mega menu submenu.

Thermen Mega Menu Guide

If you need any help with this, or if you prefer us to set this up for you please reach out through the contact form on our profile page here and we will be more than happy to help.

Thanks, and again sorry for the inconvenience.

Hi there,

Thank you for your message.

Yes, users can register with their email address and login to check their upcoming appointments they’ve booked. They need to login every time they would like to book a new appointment. (Registered or guest bookings is an available setting).

Unfortunately we don’t have a demo of the admin side of the theme, I’m sorry.

If you have any other questions please let me know.

thank you for your reply

You’re welcome

Hi there,

Thank you for your message.

Yes you can display a video instead of the slider element. Please refer this to our support desk at https://qreativethemes.ticksy.com/ and our support will be happy to help you with this.

Hi there,

Thank you for your message

The theme is definitely not abandoned. In fact, the latest update was released begin this month.

We’re not aware of a PHP 8 compatibility issue. Did you have updated the theme including all installed plugins on your end? If yes, and you still experience any issues could you send me a message through the contact form on our profile page here, with a login to the website so I can take a closer look to see what’s going on?

Thanks.

Sorry, my mistake… all is well!

No worries, I’m glad to hear everything is working fine. Thank you for letting me know

Hi there,

Thank you for the compliment!

You should be able to change these colors within the theme customizer under Appearance -> Customize -> Layout.& Colors

Also, make sure you have updated the theme to the latest version: https://qreativethemes.ticksy.com/article/9022/

If that doesn’t work please open a ticket on our support desk at https://qreativethemes.ticksy.com/ and we will be happy to take a closer look.

Hi there,

Thank you for your message.

Please open a ticket on our support desk and we’ll have a closer look to see what is going on.

Hi Anne,

Thank you for your message.

Please refer this to our support desk at https://qreativethemes.ticksy.com and our support will be happy to help.

Thanks!

Hi there,

Please open a ticket on our support desk and our support will be happy to help you with that.

Thank you.

Hi there,

Thank you for your interest in the theme.

The theme comes with WooCommerce by default but we never tested it with Dokan. I just installed the Dokan lite plugin on my local theme install and everything seems to work fine. I do need to say that you can only use the default settings of the Dokan plugin, the theme itself don’t have any custom options for Dokan.

Let me know if you have any other questions.

Hi there,

Thank you for the compliment!

I have answered your ticket on our support desk and provided a fix

Thank you for clarifying.

There is no ‘successful message’ on our theme demo because we don’t have set any.

You can create a new page that contain a message like that and then select that page within the settings of the appointment calendar. So you will be redirected to that page after the appointment has been successfully booked.

İ cant buy it because im live in turkey. but payment still does not working my country. Skrill&Paypal.

Hi there,

If you have any comments or questions about the payment options on ThemeForest I recommend to get in touch with Envato Customer Support.

Hi there,

The theme is using the “Booked – Appointment Booking for WordPress” plugin.

If you have any other questions feel free to ask.

Thank you

Thanks!

Thank you

Thank you

Thanks