8659 comments found.
Hi, We have few pre sales question.
1. Can we allow students to pay the course few in multiple installments? 2. Is it possible to group multiple Instructors under Single Institution(Instructor Categories)? 3. Is it possible to display all Instructors in a page like Instructors Directory? If it is not readily available, we can achieve this using custom code in child theme? 4. How the Online Courses work in regards to Zoom Integration? Can students attend Zoom meeting from the website directly? 5. If needed, can we customize the detailed course page design by copying the course page templates in Child Theme or we can build a custom layout for Detailed course page using page builder?
Thanks in Advance.
Hi, Can I get an answer for my questions?
Hi,
1. You can set only price and sale price for the single course by default 2. There is no such kind of option by default 3. Here is an example of the teachers view from the live demo site -> https://stylemixthemes.com/masterstudy/language-center/masterstudy-education-lms-wordpress-theme-for-education-elearning/ 4. Zoom Conference is a lesson type of a single course. For more details please kindly have look -> https://support.stylemixthemes.com/zoom-video-conferencing-addon 5. The styles are static by default and in order to edit according to the personal requirements it needs to modify the theme and external plugin default templates. Yes, you can use a child theme for modifications
regards
Thanks 
Can students book Instructors on specific time and date using Calendar like appointments? Is there a way to handle course along with appointments?
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
We will discuss additional features of the plugin with our project managers according to the customers’ requirements and add new possibilities to the plugin in the future updates.
Feel free to contact us if there would be any other questions.
regards
Dear
How i can update / add / change sidebar appear in shop,
i found a sidebar called shop sidebar contain widget sidebar
when i add any element to this shop sidebar, only the widget sidebar was shown only
is this default setting for theme, or i have a problem ?
Hi,
The Shop Sidebar section under the Appearance > Widgets section is only for the WooCommecre Shop Page.
Also, please make sure that you have indicated the Sidebar for the Shop page under Theme Options > Sidebars > Shop section (https://prnt.sc/twps6i).
regards
Hi,
Can you please explain the difference between the regular license and extended license.
Also, does the regular license include mobile app LMS as well, or I have to buy it separately.
Hi,
According to the Themeforest license policy, you can use the theme with the Regular License only one domain. You are able to use activation token three times for testing the theme on dev servers.
Via the Extend License, you can use the theme on several themes.
Please read more here: https://themeforest.net/licenses/standard
The app is not included in the theme package. You need to purchase the APP separately.
regards
Hello, on my website, if any user go to home page after login, He is again asked for login, means after login, if user visit home page user will be logged out automatically.why this happens
Hi,
There shouldn’t be such kind of restriction in the theme by default. Please recheck once again via deactivating all of your site extra and caching plugins
regards
Hello, quick questions! 1) is there anything less if I buy the plugin only of masterstudy ? some missing functionnalities ?? I’m not sure if I want the theme because I’m so used with another one… Also: 2) do we get the independant plug in also if I buy the theme ? in case I prefer my well known theme… thanks in advance…
Hi,
1. The theme main functionality based on the MasterStudy LMS/ MasterStudy LMS Pro plugins. The theme added styles to the plugin and the ability to display additional pages.
2. The plugin that comes with the theme package can be used only with the theme.
regards
Hello, how could I have the left column with the search options per category, price, etc. like on this page: https://stylemixthemes.com/masterstudy/buddypress-demo/courses/? Also, is there any way for me to add the option of search according to the date and time of the sessions? Thank you.
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
I ve deleted irrelevant page and observe everything goes right on desktop. But ( toggle like nevegation elements) like element represent sign in/up on its button is disappear , also other elements like https://paste.pics/9QP87 only on mobile not desktop. What’s the fault
Hi,
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Hello,
Is it possible to add scorm as a lesson rather than a whole course curriculum. Sometimes, Instructors needs only a lesson in scorm not the whole course especially in countries where the internet speed is so slow. And they definitely need to add scorm quizzes as the quizzes module here is still not covering all aspects of assessment.
Thanks
Hope you can do it ASAP.
Hi,
There is no such kind of option in the theme by default. it needs to modify the theme and external plugin default templates in order to realize your request
regards
Support : please improve. Hire additional help, charge per incident if needed. I cant imagine How we can live through this for production sites and help needed.
My previous comment was removed. Its very frustrating to get reply after days and then question on credentials are not working. This is a Wordpress theme, as a Wordpress user support can reset. Often 1 support person resets then next one asks that password is not working.
on same ticket i have 3 times a reply after days with this ask.
Hi,
The comments section here for the pre-sale questions by default. We are not providing technical support from here. Moreover, we have checked the history of your tickets, kindly provide correct credentials in order to check your site, the tickets system is private section and no one will be able to edit your provided credentials from there in general. If you have additional questions, kindly write into your submitted ticket. thank you in advance!
regards
Hello, when I buy this theme and upload my videos, will they be protected from being download?
Hi,
The theme does not prevent this from happening, as many applications allow you to record screen and take screenshots.
regards
When will we have more layout options?
Hi,
We always try to improve the theme features and functionality in every update of the theme. And also we are planning to replenish the number of layouts in new theme updates. Unfortunately, we can not provide the exact date of the release.
Feel free to contact us if there would be any other questions.
regards
Dear Team , there is no option to accept the payment for membership pro through woocommerce. Can you share how payment can be accepted .
Hi,
You can use the WooCommerce Integration Add On Plugin for the Paid Membership Pro plugin in order to use the WooCommerce with this plugin. Please read more here: https://www.paidmembershipspro.com/add-ons/pmpro-woocommerce/
regards
Have already done this but it work when product are created through woo-commerce . We are creating product through courses . How can we link courses and product(woo-commerce) . Thanks in advance .
Please submit a ticket with site credentials and our support team will assist you: https://support.stylemixthemes.com/tickets/new/
regards
Hello, since the theme supports English and RTL languages, can i create a multi langue website using this theme? i.e. have language switcher for the website?
Hi,
Sure, you can create a multi-language website using the WPML plugin.
regards
Hello, why can’t my co-instructors see the assignment?
Hi,
The co-instructors can only edit the courses. They are not allowed to see the assignment by default.
regards
Does X Builder work on this theme MasterStudy ?
Thanks
Hi,
All the theme modules were created via the WPBakery page builder plugin. If you will use another page builder plugin the modules may differ from that demonstrated on our demo site.
regards
X Builder is your plugin. I am interested in using it to create custom Woocommerce attractive shop page in MasterStudy Theme. Would that work properly ? That’s my question.
Unfortunately, the X Builder is not compatible with the MasterStudy theme.
regards
What is the purpose of enabling the woo-commerce checkout from STM LMS. Can you please share it.
Hi,
The MasterStudy LMS plugin contains only 4 payment methods (There are Stripe, Wired Transfer, and offline payment in the MasterStudy LMS plugin. ). Other payments can be used by enabling the WooCommerce Checkout feature [https://prnt.sc/qayi3g]. If your payment method is supported by WooCommerce, you can use it with the theme.
regards
But its not working when the user is buying the membership plan woocommerce checkout feature is not coming.
You can use the WooCommerce Integration Add On Plugin for the Paid Membership Pro plugin in order to use the WooCommerce with this plugin. Please read more here: https://www.paidmembershipspro.com/add-ons/pmpro-woocommerce/
regards
Hi
i have installed this on https://skillionairez.com its showing this error
Theme Registration Error: Forbidden
can you help
Hi,
Your token key is not valid. Please make sure that you have generated token activation key correctly once again -> https://support.stylemixthemes.com/forums/topic/token-activation/#post-4216 If there is still the error even with the new token key. We recommend you to contact Envato support, cause generating token activation keys depends on the marketplace directly, sometimes it happens due to the caching restrictions when you are changing you Envato account periodically Also, here is the helper plugin of Envato -> https://envato.com/market-plugin/
regards
If you can give some hint then it will be very useful saving both of us time . Would suggest to share similar problems that you have solved earlier for others. So that we can first search their saving each other time.
Hi we have enabled memberships pro and also enabled the woo-commerce checkout from STM LMS setting but when user is trying to buy a membership he is not redirected to woo-commerce checkout . In memberships pro our payment gateway are not available .
Hello friend can you tell us how we can resolve it.
Hi,
The Paid Membership Pro plugin has it is own payment gateways. Those settings relate directly to the plugin. Here below you can find more info -> https://www.paidmembershipspro.com/features/payment-gateway-integration/
regards
We have enabled the woo-commerce checkout from STM LMS but when user is trying to buy a membership he is not redirected to woo-commerce checkout . Can you give the solution how to resolve this.
Have you read the comment? The Paid Membership Pro plugin doesn’t use the Woocommerce checkout in general according to the plugin default structure as the Paid Membership Pro plugin uses its own payment gateways. Buying membership plans is part of the Paid Membership Pro plugin
regards
Then how we will integrate other payment gateways that are not supported by Paid Membership Pro plugin but supported by woo-commerce . Why you have given the option of enable woo-commerce checkout.
You can use the WooCommerce Integration Add On Plugin for the Paid Membership Pro plugin in order to use the WooCommerce with this plugin. Please read more here: https://www.paidmembershipspro.com/add-ons/pmpro-woocommerce/
regards
Can I delete the “Start Course” button from the LMS course page please? Thanks.
Hi,
You can try to use Custom CSS in order to realize your request.
regards
Hello, our courses have different prices depending on whether students select individual sessions or group sessions. Also, they can choose the number of sessions they want to attend. Do you think it will be possible to set different prices for each course in the next updates? Thanks.
Hi,
Thank you for the provided suggestions. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities into the theme in the future updates of the theme.
Unfortunately, we couldn’t provide any detailed information about future updates. Feel free to contact us if there would be any other questions.
regards
