Discussion on Masterstudy - Education WordPress Theme

Discussion on Masterstudy - Education WordPress Theme

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is there a way to manually change the student’s enrollment date? Especially for custom certificates and transcript printouts?

Hello, requested lms update in theme. I couldn’t find how to do it. The site flew while updating the demo. I reinstalled everything. this time, all of the add-ons are included in the pricing.

in the old theme did not want any fees. everything was pro.

I will be glad if you help

I want to remove my reistred domains

ismailt213 Purchased

any response

This is a presale question. Can I edit the Course Single page with elementor?

bemirK Purchased

Live Stream edit not work with New Course Builder edit and update any live stream lesson result failed. try 2-3 times console error messages : stream_start_timestamp field must be a non-decimal number stream_end_timestamp field must be a non-decimal number pls fix

Hello there random question ist not working. i select the option bank of question to show 5 from 10 and doesnt random the questions. i dont know why i see on the options random answer and dont random question on the admin quiz panel. same happens when i have a list of questions and try to make it random

Hello,

Thank you for providing your feedback. I have reported this case to our QA managers, and I assure you that we are actively working on fixing this issue. We are committed to addressing it in the upcoming updates as quickly as possible.

Regards

Maytar Purchased

The TICKET opened on May 24th #Z50225, still site not working properly, the categories URL is broken, and cosmetic issues as well.. this is to be addressed by the developer team. I have been a very loyal customer using your theme for more than 4 years, with membership to get support and always trust your theme and team. I have over my shoulders the summer camps and site after the theme update stopped working correctly. I pay extra for customer support all those years in a row, I have purchased the mobile application and support also… a lot on your trust. I expect better help with my ticket and site need. not a fast reply in your tickets not getting accurate help.

Hello,

Thank you, we do appreciate it. However, please note that if you customized/modified the theme scripts from the customization department, it needs to re-check modifications for the first. In our default support site we can assist only according to the default settings and options. Our support won’t be able to assist if your extra modifications could bring unexpected restrictions. Thank you once again and sorry for the delay

Best regards

Hello, does this plugin make me able to create a “one time” final quiz (that can be submit only one time)?

Hello,

Yes, by default quizzes are one-time, if you won’t activate quiz re-take option (without setting passing grade). You can add quiz at the end of your course as latest section. For more > https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-courses-features/masterstudy-theme-manual-quizzes#quiz-settings

Regards

Hi,

I am interested in your LMS theme so I tried the demo and I have a few questions about features.

1 – MS LMS—> Courses : When I add a lesson in course curriculum I can’t choose the format, it is a text lesson and I can’t change it.

2 – Edit with course builder : If I add a video lesson with HTML (MP4) source type and I click on Upload Video, the media library doesn’t show up, I can only choose a file on my computer to upload.

Is there a way to change that?

Thanks,

Hello,

1. We have different lesson types in the LMS by default. They can be changed while editing a lesson or while adding a new lesson. This can be done by admin or by instructors only. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-courses-features/masterstudy-theme-manual-lessons

2. By clicking the upload button video file can be selected from Media Gallery. If the video does not exist on the Media Gallery, it is possible to select it from the computer and upload it to the lesson. Could you please provide a link from what demo you tried to upload?

We have multiple ways to use video lessons HTML, Youtube, Vimeo, External video link sources, Embedded video sources, shortcode sources, and presto player. For more > https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-courses-features/how-to-add-a-video-to-the-lesson#html-mp4-source-type

Regards

Dear Support if I buy this theme am I need to buy the plugin or charge monthly ? is all feathers in masterstudy plugin is in this theme if not what it the deference? about the photos you mentioned that NOT INCLUDED IN THE THEME PACKAGE DUE TO LICENSE RESTRICTIONS. if I buy I will get the LICENSE RESTRICTIONS right ??

Hello,

If you buy the theme you will get only the LMS and LMS Pro plugins by default. The theme won’t include the LMS PRO PLUS plugin, and the LMS PRO PLUS plugin can be purchased separately only.

The LMS Pro Plus plugin includes additional features like Email Rebranding, and all the new options and features will be included in the LMS Pro Plus plugin in the future.

While the MasterStudy theme includes only the LMS Pro plugin and includes ready demo layouts and some additional plugins, it doesn’t include additional of the LMS Pro Plus plugin, as the LMS Pro Plus plugin can be purchased separately. The MasterStudy theme doesn’t come with the LMS Pro Plus plugin by default.

Please note, most of the images will be replaced due to the license. If you want to use the demo images on your site you need to purchase them separately from fotolia.com. Moreover, you can easily change them with your custom images via editing the page

Regards

so I want to upload courses and active payment methods is that will be in this theme

Yes, you can create courses and set prices and you can set payment methods of the LMS or Woocommerce by default

Regards

When I create a new exam and enter the questions in the interface here, if I use HTML tags like < sup >, < br >, < strong >, etc., those HTML codes don’t appear in the questions. I can only use them when editing the question later. Is it possible to enable the use of HTML codes while entering questions for the first time? Because I have to edit each question again to include the HTML codes.

I can use images or HTML in the questions for mathematical formulas and geometry problems in exams. However, I can’t use HTML or images in the answer choices. Will this be possible in the future or is there any way to do it?

Hello,

Thank you for the suggestion, we will try to improve in the future updates. By default the questions post type doesn’t include HTML support, as there could be some unexpected issues while creating questions.

It needs to modify the LMS plugin scripts and include extra code lines, to integrate extra features that we are currently including for our LMS Pro Plus plugin. We recommend you write this kind of suggestion in our features request section of the Master Study LMS Pro Plus > https://stylemixthemes.cnflx.io/boards/masterstudy-lms. We will include additional features/options according to the popularity of the requests from our dear customers

Regards

Dear support

In my website the login box looks good, but signup box looks bad and have many fields that you can’t even see what is about.

I’ve opened a ticket and your support said that my server is not sending the correct MIME types.

So i reach out to my hosting server and they told me to ask you what type of MIME you need before they assist me with adding the code?

Hello,

Please kindly note that our support manager already replied to your ticket directly. MIME type issues should be checked from the server side in general

Regards

Hello,

Thank you for your message. We understand that you have received a response from our support manager regarding your ticket. It’s worth mentioning that MIME type issues are typically related to server-side configurations.

If you’re facing a MIME type issue, it’s recommended to investigate the server settings to ensure that the correct MIME types are configured for the specific file types you’re working with. This can involve checking the server’s configuration files or consulting with your hosting provider to ensure that the appropriate MIME types are set.

Regards

Hi I need to use other google fonts in certificate builder, how do i add more google fonts

Hello,

Unfortunately, the theme does not provide an option to customize typography styles directly within the theme settings and options. The typography styles used in the theme are already predefined and cannot be modified through the settings.

Regards

Hello there, how can i buy a license more than one year?, 3 years for example

Hello there random question ist not working. i select the option bank of question to show 5 from 10 and doesnt random the questions. i dont know why i see on the options random answer and dont random question on the admin quiz panel

Hello there random question ist not working. i select the option bank of question to show 5 from 10 and doesnt random the questions. i dont know why i see on the options random answer and dont random question on the admin quiz panel

We already reported this case to our QA managers, and I assure you that we are actively working on fixing this issue. We are committed to addressing it in the upcoming updates as quickly as possible.

Regards

Do you have single course landing page?

Hello,

Our default demo layouts do not include a specific landing page for individual courses. However, you have the flexibility to create your own custom landing pages using either the Elementor or WP Bakery page builder plugins. Both of these powerful page builder plugins are included with the theme, providing you with the tools to design and build your desired course landing page.

With the drag-and-drop functionality and extensive customization options offered by these plugins, you can easily create stunning and unique landing pages that effectively showcase your courses and attract potential learners.

Regards

Hi, I´m facing critital Issue, since the last update, wen i have activated (as it should be) the MasterStudy LMS WordPress Plugin don´t show the blocks on publish, on elementor shows its well.

if i desactivate works, but i don´t have de LMS options that i buy on my premium theme. I have been all week looking for the issue and finally a got that its the plugin i mentioned

Hello,

Please kindly make sure that you updated the theme to the latest version. After the theme update, you will need to update all the theme pre-packed plugins as well under the appearance > install plugins section. If the issue will be still there, try to check by deactivating the child theme, and by deactivating all of your extra plugins as well

Regards

Maytar Purchased

Hello guys, ticket #Z50225 kindly help! help, been a few days after open ticket, the problem looks like that is with the Elementor animations. any animation done with Elementor are not showing at all, this happened right after theme update. right after the theme was updated, kindly help! Thanks

Hi,

Thank you for bringing this to our attention, and we apologize for the delays you have experienced. We understand the importance of timely support and are committed to resolving your issue promptly.

Rest assured that your ticket has been prioritized, and one of our available support managers will review and respond to it as soon as possible. We appreciate your patience and understanding during this time.

Regards

I am extremely disappointed with your customer support. It has been eight days since I opened my first ticket, and to this date, I have not received any response. This level of neglect is simply unacceptable.

I have encountered multiple problems with the theme I purchased, and I reached out to the theme provider for assistance without getting any answer for over a week.

Here’s my ticket number—> #Z49965

Still waiting for a response… I’ve responded but you guys didn’t respond back, the issue is costing me money and you guys are not putting the tickets with priority list.

Hello,

Please kindly note that our support manager already replied to your ticket directly. MIME type issues should be checked from the server side in general

Regards

Our support manager already replied to your ticket, please understand that there could be some delays due to several factors. Thank you in advance!

Regards

Pretty! This was an extremely wonderful article. Many thanks for providing this information. Convert PowerPoint to eLearning

Hello,

Thank you for sharing the information! I’m glad to hear that you found it helpful.

If you have any further questions or need assistance regarding our MasterStudy eLearning WordPress theme, please don’t hesitate to reach out. I’ll be more than happy to help you.

Best regards

Pretty! This has been a really wonderful post. Many thanks for providing this information. eLearning Companies In Canada

Hello,

Thank you for sharing the information! I’m glad to hear that you found it helpful.

If you have any further questions or need assistance regarding our MasterStudy eLearning WordPress theme, please don’t hesitate to reach out. I’ll be more than happy to help you.

Best regards

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