250 comments found.
Good day, please i notice changes has been made on support ..how can i send a complains to you
Hi,
After the support period ends, you will still receive theme updates. However in order to receive support from the Bdaia team, you will need renew the support license. You can renew and extend your support period via your ThemeForest account dashboard.
Kindly start a new ticket in our https://help.bdaia.com/Our support team are more than happy to help. Best regards
The RTL demo link is not working!
Hi @NecroNikov,
Thank you for your interest,
You can check RTL demo now:
https://magic.bdaia.com/ar/
Best regards,
Amr jamal
Good morning, please when is the updated version coming cos the theme is having issues with wordpress 5.7
Hello,
Thanks for your feedback. We are working hard on the new update!
Regards
how to display the date of the article in d / m / y format
Dear idogo, I hope every thins is ok, check the link down below
https://wordpress.org/support/article/formatting-date-and-time/if you couldn’t solve the problem please contact us again we will be more than happy to help you
Thanks in advance
Hi folks, is it possible for there just to be one single score for the review and not have different criteria. Just a simple score…
Hi @sjgold
Sorry, I am not sure I understand you correctly, could you give me more details please!
Regards
So you have multiple criterias that make up a score. I don’t want that I just want 1 final score not an average of the criterias.
You can write one criterias only.
Hi, After a theme update, or maybe the Wordpress update, I lost access to the theme configuration. It’s blank. None of the options is available. I already tried to downgrade the theme, but still nothing. The site works fine, but without theme configuration, it’s hard to keep it updated. I bought the theme in 2015. I know I do not have support anymore, but the theme should work. Can you point me to a solution?
Thanks Nelson / Contacto Visual
Hello, The issue you have was solved in the last update, kindly make sure to update your theme and the issue will be solved.
Regards
Good morning
Yes. Theme updated to 1.9.8 and theme options are again visible. Thank you.
Nelson / Contacto Visual
After updating, please Clear you blog cache if you use a plugin cache such as Wp Super Cache and clear the browser’s cache or hard reload the page ( for Win Ctrl+F5 or CMD+Shift+R on Macs), or simply try accessing the page with another browser that hasn’t yet cached the website.
There’s another problem with the theme: the widgets. Widgets do not expand when trying to edit (Appearance > Widgets), so it’s not possible do configure. I thought it could be a plugin conflict, so I disabled other potential conflicting plugins, but the problem remained. Then I made a new fresh Wordpress installation, version 5.5.1, and installed the theme, version 1.9.8. No additional plugins, nothing else. And the widget problem is there too.
Can you please check on this? Thank you Nelson / Contacto Visual
Unfortunately, Your support was expired please renew it and create a support ticket using the link below and our support team will gladly assist you.
After the support period ends, you will still receive theme updates. However in order to receive support from the Bdaia team, you will need renew the support license. You can renew and extend your support period via your ThemeForest account dashboard.
Click Here To Create An Account & Get Support
Best regards
Hello,, I actually put this Magicmag theme in my WordPress website, but unfortunately the settings in my admin panel are not displaying, it’s blank, can’t be able to customize the the theme web,,,, please help, what’s wrong
Hi, sorry support for purchasers only!! if you purchased this item with another membership .. please add your questions from it.
Regards
hello, i need a info. there is title border in this theme demo. but there isnt in my theme. how can i add?
so
my site now : http://www.nurkanakyurek.com/wp-content/uploads/2020/08/now.png but i want like this (like your demo): http://www.nurkanakyurek.com/wp-content/uploads/2020/08/iwant.pnghow can i do?
Hello,
After the support period ends, you will still receive theme updates. However in order to receive support from the Bdaia team, you will need renew the support license. You can renew and extend your support period via your ThemeForest account dashboard.
Your support has expired please renew it, So that we can help you again.
Thanks!
actually i do not want support. i want to see like demo preview. but after purchase i couldn’t see. so i don’t want theme develop support. i want to see original theme preview in my site.
Hello,
For that you can refer directly to the documentation. You will have to walk through how to activate the original demo on your website.
Hi,
We need to update our site that a developer built for us 6 years ago. We don’t have he’s themesforest account login so we know we have to buy it again. Can you guys confirm if this is the theme please? Here is our stage website link: https://maissemanario.carlosdiniz.net/Thanks. Best regards
Hi @TiagoCorreia
Yes, of course, this is our theme, you can buy it and write to us via private messaging via my profile page for support with pleasure.
Best Regards
Bought this template how to add static pages to the theme doesn’t it have wp page builder
Hi, There is a problem with yoast seo in the post category. So yoast seo cannot be used. Do you have a solution to this problem? Thanks
Hello @mspmk,
Please provide me with an access to:
- Your webSite URL
- Your webSite WP-ADMIN URL
- Your Dashboard access ( UserName/Password )
via my profile page to check it.
Best Regards,
Amr
Hi, I can’t give you access to the admin panel. You can install Yoast and try. Best regards
Okay, The plugin will be checked with the theme, and in case of any inconsistency, an update will be issued!
Thank’s
Any news…..
Please update the theme to the latest version available now!
Hi, I updated the theme to version: 1.9.5, turned off all plugins, cleared the cache but the problem was not resolved. Yoast seo on category admin cannot be used.
Thank’s
Please update the theme to the latest version 1.9.6 available now!
Hi, the same procedure as the previous time: i updated the theme to version: 1.9.6, turned off all plugins, cleared the cache but the problem was not resolved. Yoast seo on category admin cannot be used.
Thank’s
It needs to be investigated on your website and that requires additional information from you, some of which may be private.
Hello, I just received an email about an update for this version? Which version is it and what was updated? On the change log on here it is still showing 1.9.3 from last year.
Git it thanks.. I also made an update to a ticket I still have.
Sorry, I am not sure I understand you correctly, could you give me more details please!
I have amended my ticket over at https://forum.bdaia.com/forums/topic/theme-and-envira-gallery-issues/ but it doesn’t seem to be taking it??
Your ticket already answered [1 week, 3 days ago on 12/01/2020 at 6:08 PM], please check your ticket!
Again, I have replied/amended to that ticket with still issues. Your site doesn’t seem to be taking my info. It’s been like this since day one of making the account.
I just made a new ticket since I can’t seem to reply back to the original ticket. Ticket #46179Not says pending.
Please check you WebSite Now And Your ticket!
Hey guys, I’ve been using the Envira Gallery add-on for quite some time now with this theme with no issues. I recently just upgraded to the pro version of it to give me more options with galleries and pages and such.
I’ve been having some issues with it and the support with them have been great at making sure everything is working properly and no issues. I seem to be having an issue to which they think it’s a conflict with the theme itself on this one.
If you visit the link http://globalazmedia.com/galleries/ and click on one of the galleries it opens up but starts flashing/flickering very fast. I’m not sure what the issue can be and they have no issues either and think it’s a conflict with the theme. Not sure if it’s possible to take a look at it or not?
Hey
You can Add this code to Additional CSS area Navigate to WP Dashboard => Appearance => Customize => Additional CSS:
div.envirabox-stage{display: block !important;}
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Regards,
Hey Bdaia,
Thanks so much for the quick replay. I went a head and inserted that code but now I get a new error when clicking on a gallery.
I have also already created a support ticket but have yet to hear anything.
There are no support tickets from you. Can you provide a link to the ticket you created?
Hey Bdaia,
This is where I went to submit my ticket. I have made 2 and when I submit is says pending. https://forum.bdaia.com/forums/forums/themes/magic/
Please provide me with your user name & password that you used in registration + the purchase code and send them via my profile page to check your account and activate it for you.
Sent.
I answered.
Just made another ticket and shows pending again.
45713
You can clear the cache of the browser or try another browser if the problem persists with you!.
Best regards
please is this theme AMP support so we can insert Adsense too
Hi there,
Thank you for your feedback. I will add your suggestions to our list and we will do our best to improve our theme as much as possible.
Best regards!
Hello, I wanted to see if it is possible to use these sidebars to place ads and or clickable images? I didn’t see an option for those areas in any of the settings so wasn’t sure if that would be something that needed to be custom or what? I’d like to put little banners from sites that support us.
http://globalazmedia.com/misc/GAM-screenshot.PNGhi what happened to woohoo theme?? my friend bought it and now it is removed from themeforest you told you will keep upgrading you have explain this
Hello,
We won’t remove it. It’s just disabled for some updates and will be back soon.
Regards
Why the Price is so High ??
is that the support of this theme and always active
because I see that the theme is not updated since 14 March 18
Hi, there
The theme already updated to the latest stable version and there are no critical bugs reported recently, If you have any problem and need help you can reach us through the support forum by following the link below: https://support.bdayh.com/Thanks!
Ok thank you
Can you change the colors?
Yes of course 
How many times can I use it?
“The link that has followed has expired.”
Hello, for some reason all of a sudden I no longer see any images on the homepage. The homepage also removed the sidebar. Not sure what happened. It seems as if it was there and than I come back a short time later and they are gone. If I click on a new item on the homepage it takes me to that article with the images in it. Here is a link to the site http://globalazmedia.com/
It seems I can no now make any new posts. I believe this happened with the latest new update to Wordpress 5.0 last night. Here is a screenshot https://photos.app.goo.gl/E7m16uM6dGPSMcA47
Scratch that… It seems now everything is completely changed with the latest new update. Not sure if that is something you will need to check in on for that for posting.
Hi there
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have you issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thanks!
I will do that now. Hopefully support is fairly quick as I can’t have a site down like this. Thanks
Your ticket already answered, please check your ticket!
