39 comments found.
I’ve set up everything according to the documentation. However the Revolution Slider does not work due to PHP incompatibility and the main pages (Home etc.) are just blank. Could you please help?
Hello,
I have addressed the issues you mentioned in your email. The blank page problem on your website has been fixed, and the outdated PHP code error related to Slider Revolution has been resolved.
If you have any more questions, feel free to ask.
Best regards,
Esmet
Your theme has a big problem of compatibility with php 8.0 man release an update your theme is beautiful but it is outdated
Hi,
Can you please share a relevant screenshot with the errors you’re facing so we take a look closer?
Regards
THIS IS ALL ERRORS WITH PHP 8
Warning: The magic method MasaAddon\Lib\ShortcodeLoader::__wakeup() must have public visibility in /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/masa-addon/lib/shortcode-loader.php on line 28
Fatal error: Uncaught TypeError: implode(): Argument #2 ($array) must be of type ?array, string given in /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/masa-addon/shortcodes/animated-box/animated-box.php:54 Stack trace: #0 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/masa-addon/shortcodes/animated-box/animated-box.php(54): implode(Array, ’ ‘) #1 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(356): MasaAddon\CPT\Shortcodes\AnimatedBox\AnimatedBox->render(’’, ‘[codebean_servi…’, ‘codebean_animat…’) #2 [internal function]: do_shortcode_tag(Array) #3 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(codebe…’, ‘do_shortcode_ta…’, ‘[codebean_anima…’) #4 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(247): do_shortcode(‘[codebean_anima…’) #5 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column_inner.php(51): wpb_js_remove_wpautop(‘[codebean_anima…’) #6 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(451): require(’/homepages/24/d…’) #7 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(424): WPBakeryShortCode->loadTemplate(Array, ‘[codebean_anima…’) #8 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(546): WPBakeryShortCode->content(Array, ‘[codebean_anima…’) #9 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(1324): WPBakeryShortCode->output(Array, ‘[codebean_anima…’) #10 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(356): vc_do_shortcode(Array, ‘[codebean_anima…’, ‘vc_column_inner’) #11 [internal function]: do_shortcode_tag(Array) #12 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(codebe…’, ‘do_shortcode_ta…’, ‘[vc_column_inne…’) #13 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(247): do_shortcode(‘[vc_column_inne…’) #14 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/templates/shortcodes/vc_row_inner.php(81): wpb_js_remove_wpautop(‘[vc_column_inne…’) #15 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(451): require(’/homepages/24/d…’) #16 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/vc-row.php(40): WPBakeryShortCode->loadTemplate(Array, ‘[vc_column_inne…’) #17 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(546): WPBakeryShortCode_Vc_Row->content(Array, ‘[vc_column_inne…’) #18 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(1324): WPBakeryShortCode->output(’’, ‘[vc_column_inne…’) #19 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(356): vc_do_shortcode(’’, ‘[vc_column_inne…’, ‘vc_row_inner’) #20 [internal function]: do_shortcode_tag(Array) #21 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(codebe…’, ‘do_shortcode_ta…’, ‘[vc_empty_space…’) #22 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(247): do_shortcode(‘[vc_empty_space…’) #23 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column.php(94): wpb_js_remove_wpautop(‘[vc_empty_space…’) #24 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(451): require(’/homepages/24/d…’) #25 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(424): WPBakeryShortCode->loadTemplate(Array, ‘[vc_empty_space…’) #26 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(546): WPBakeryShortCode->content(Array, ‘[vc_empty_space…’) #27 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(1324): WPBakeryShortCode->output(Array, ‘[vc_empty_space…’) #28 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(356): vc_do_shortcode(Array, ‘[vc_empty_space…’, ‘vc_column’) #29 [internal function]: do_shortcode_tag(Array) #30 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(codebe…’, ‘do_shortcode_ta…’, ‘[vc_column el_c…’) #31 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(247): do_shortcode(‘[vc_column el_c…’) #32 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/templates/shortcodes/vc_row.php(156): wpb_js_remove_wpautop(‘[vc_column el_c…’) #33 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(451): require(’/homepages/24/d…’) #34 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/vc-row.php(40): WPBakeryShortCode->loadTemplate(Array, ‘[vc_column el_c…’) #35 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(546): WPBakeryShortCode_Vc_Row->content(Array, ‘[vc_column el_c…’) #36 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/js_composer/include/helpers/helpers.php(1324): WPBakeryShortCode->output(Array, ‘[vc_column el_c…’) #37 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(356): vc_do_shortcode(Array, ‘[vc_column el_c…’, ‘vc_row’) #38 [internal function]: do_shortcode_tag(Array) #39 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(rev_sl…’, ‘do_shortcode_ta…’, ‘
[vc_row full…’) #40 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/class-wp-hook.php(307): do_shortcode(‘
[vc_row full…’) #41 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/plugin.php(191): WP_Hook->apply_filters(‘
[vc_row full…’, Array) #42 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/post-template.php(253): apply_filters(‘the_content’, ‘[vc_row full_wi…’) #43 /homepages/24/d888680583/htdocs/slagon-v3/wp-content/themes/masa/page.php(47): the_content() #44 /homepages/24/d888680583/htdocs/slagon-v3/wp-includes/template-loader.php(106): include(’/homepages/24/d…’) #45 /homepages/24/d888680583/htdocs/slagon-v3/wp-blog-header.php(19): require_once(’/homepages/24/d…’) #46 /homepages/24/d888680583/htdocs/slagon-v3/index.php(17): require(’/homepages/24/d…’) #47 {main} thrown in /homepages/24/d888680583/htdocs/slagon-v3/wp-content/plugins/masa-addon/shortcodes/animated-box/animated-box.php on line 54
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
Esmet Team
Purchased support, but not receiving replies to my questions?
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
Esmet Team
Do you have any new update on this theme? I have bought 1.0 and it does not function anymore??
Hi,
Can you please send us an email with the issues you’re having with the theme?
Regards
Hi there how can i contact support, https://esmet.ticksy.com/ is not working.
Hi,
You can contact us here – https://themeforest.net/item/masa-creative-startup-wordpress-theme/25712056/support
Thanks
Demo not importing properly like the test site you have.
App showcase slider is not available in demo
Hi,
Please take a look, we’ve replied to your email.
Best Regards
Hi, I’ve opened a ticket a week ago in order to solve our issues (pricing table, WPML languages, white icons, etc) but no response since almost 1 week.
Hi,
We do our best to get back to each request as soon as possible, because of higher volume of enquiries sometimes we take longer to respond. We apologize for the delay and thank you for your patience.
Please take a look, we’ve replied to your email.
Best Regards
How to import demo and where is the demo file ?
Hello,
Thanks for reaching out!
Please follow the documentation here, the section Demo Content, explaining how to import demo data. – https://docs.esmet.me/masa/#/readme
If you have any other questions, just let me know and I’ll be happy to help.
Regards, Esmet Team
Also, the effects of flying icons at page SaaS Home doesn’t work :/
Hi
Sorry for delayed response. Could you please contact us via support system and our team will be happy to help you.
Thank you
Why menu doesn’t look like the demo one?
Hi
Sorry for delayed response. Could you please contact us via support system and our team will be happy to help you.
Thank you
Hi,
Nice theme, is it Gravity Forms compatible?
Thanks
Hi,
Contact Form 7 is our main and bundled plugin for years now and we are very satisfied with it’s simplicity and compatibility. Because of that we didn’t test any other contact form plugin, so we can’t confirm any compatibility. Sorry about that.
We’re here in case there’s anything else.
Esmet
Hi Esmet, Thanks for getting back to me. I purchased anyway and GF works well.
Have 3 questions:
1) How to remove the “Portfolio” text from the search box on the https://masa.esmet.me/portfolio/ page.
2) When I try to select an icon from the icon library in the counter they are white, so I can’t see them.
3) Is there a way to adjust the transparency of the client items/logos?
Would of put a ticket in but seems the Ticksy account has an issue.
Thanks
Hi dapro,
Could you please contact us via support system here https://themeforest.net/item/masa-creative-startup-wordpress-theme/25712056/support and our team will be happy to help you out.
Regards,
Esmet
Done and thanks!
Let them buy from you and ghost on them?
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Looks like you scamming people
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Still waiting on my opened ticket
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
No response?
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Hello?
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Looks as though author is not continuing with this project? _
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Thanks for the update.
Are you planning on responding on tickets? I have a problem with pricing table, and map pins are not showing info on click.
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Hello, we sent via ticket support. Could you please check and return to us. There is a problem with responsive behaviour with the portfolio on first load of mobiles? I’ve opened a ticket almost a week ago with no response please advise. Alongside @erkindeveci mentioned a pricing table issue which i’ve noticed also.
Hello anything ??? @esmet
Hi,
I am very sorry for the late reply, please take a look to our support site, we’ve already replied ticket – https://esmet.ticksy.com/
Feel free to ask for any further assistance.
Best Regards
Thanks for the update.
