6358 comments found.
Hi Impreza team, there is a serious issue which need to fix asap. After updating wordpress from 4.5.2 to 5.5 the options tab in Theme options are not working. It is not opening the targeting tab page. Please fix this issue asap. 
Hello,
We’ll provide a fix within a day.
Thanks for the feedback!
This is why I love Impreza. They have fixed the issues within 11 hours since I posted. Thank you Impreza team. Your support is always super.
Save changes button stopped working.
Hello,
Can you be more specific? Which exactly button are you referring to?
When I add and change properties of any element using Visual Composer, the “Save changes” button is not working (the screen has two buttons – “Close” and “Save changes”. I am using the latest version of WordPress, Impreza and Visual Composer.
Unfortunately, this issue related to the WordPress update, we’ll provide a fix within a day.
Sorry for the inconvenience!
Even the theme Options are not working. Its a totally mess now.
Should I downgrade WordPress version?
Yes, it’s better to downgrade if you have some urgent editing tasks.
Yes, I can’t work on the website right now. Thanks.
I updated Impreza to the latest version today. Still the Save changes on Visual Composer elements is not working.
Hello,
Please clear all cache and check again.
Let us know if it worked!
*base post
Hello
I noticed you added polylang support. Unfortunately, you haven’t corrected a bug that I once reported a year ago. The problem is that when creating a page / entry in one language and selecting a content template, it is set automatically on the other language, but when editing the second language, the content template settings reset and are like in the default settings.
Example: I’m creating a webinar post. I set up a content template (this template has a set sidebar and custom fields, a second language version is also created for it)
I am creating a second language equivalent of this post. Up to this point everything is ok. Only when I edit the second entry, the content template is reset on both.
Can something be done about it?
Hello,
It’s not a bug. Just translate your Content Template as any other post type and it will be applied to translated posts automatically.
Let us know if you have further questions!
Yes Yes. So I did. And everything works. The problem is when editing a post in a second language. Then the “page layout” settings are reset.
Let me give you an example again: I have two posts. 1 in Polish (content template set with sidebar and Polish version) 2 in English (content template set with sidebar and English version). When I edit the English version (2), the “page layout” settings for both versions 1 and 2 disappear. To fix this, you need to re-enter the base entry and set the content template in the “page layout” again.
Are you referring to WPML or Polylang? Did you change main website language recently?
I mean Polylang.
Check this error for yourself. The main language of the site is Polish. I created a content template for the Polish version and a related template for the English version.
When creating a Polish post, I set the Polish content template. I am creating a related English post and the page layout options are unavailable. However, everything works, because the English version takes the “page layout” settings from the Polish version. The problem is when you edit the English version. Then the settings reset on both.
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue: https://themeforest.net/user/upsolution#contact
Can I create a ticket on the UpSolution Support Portal?
Sure, use this link: https://help.us-themes.com/impreza/tickets/create/
138/5000 “You can’t create tickets because your support for Impreza has expired”. So send the access data simply via the form from the link?
You can either renew your support https://help.us-themes.com/support/#how-to-renew-or-extend-my-support-for-a-theme- of send the requested info via contact form.
Thanks!
Hi! Great work on theme, everything works fine. I have question, is there an option to link post on main page and show as popup after click on him. Just like Portfolio does.
Thanks for reply.
Regards!
Hello,
You can use popup with any post type, open Grid Settings and set an Overriding Link, see this: https://prnt.sc/tw84a4
Let us know if you have further questions!
Thanks for reply! Its now ok!
Best wishes!
Hi, I want to put h1 tag in logo can you guide me
Hello,
Use Text element in your Header, take a look at this screenshot: https://prnt.sc/tvpfhd
Let us know if you have further questions!
We have absolutely no like you, you see the following picture https://prnt.sc/txi7y1
Hello,
It means that you’re using an outdated Impreza. Update Impreza to its latest version and check again, take a look at this article for details: https://help.us-themes.com/impreza/installation/updates/
Let us know if you have further questions!
Absolutely no update link, can you send it to me, my old user has been blocked so it can’t be used anymore. https://prnt.sc/ty6ccy
Hello,
You need to activate your license in order to update Impreza or download it here: https://themeforest.net/downloads if your account was deleted, contact Themeforest support and ask them to restore it.
Hi guys. Hope you’re safe and well.
Can I add images to a menu and have them as links to relevant pages with Imprezza? I know I can add as background images, but wondering if I can do it with the images being menu items? Or is there a plugin you know of?
Thanks.
Hello,
At the moment there is no such feature available. You can use FontAwesome to Material icons though, see this: https://help.us-themes.com/impreza/general/icons/#adding-an-icon-to-a-menu-item Unfortunately, we didn’t test 3rd party solutions yet, you can try them on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
I just randomly lost access to Impreza header section of my website. I can no longer update menu bar on my website. I’m getting a message that I have to purchase a license to update my header. (???) Please advise asap.
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Im my WP-Backend the WooCommerce product list displays only 78 out of 105 products. Unable to get access to non listed products. As soon as I deactivate UpSolution Core, all products are displayed. However, deactivating UpSolution Core is not a good solution as website layout will crash. Any ideas about that?
Hello,
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue: https://themeforest.net/user/upsolution#contact
Thanks!
We are planning to purchase your theme. but we have some questions before we purchase that. Question 1: We will install woocommerce and we can show shop page as list style? list style means for example in the left side bar filter and in the right section only one column for poducts Question 2: for the attributes we can show this section as table style?
Hello,
Both options available. Use Custom Grid Layout in Shop Content Template and you’re good to go, take a look at these guides:
1. https://www.youtube.com/watch?v=LYWnatx1hk8
2. https://www.youtube.com/watch?v=UCNy7PfRkiY
Feel free to try Impreza yourself on this test drive server http://themetest.net/impreza/
Let us know if you have further questions!
Thanks for your reply. I tried your website via your link. I have a chance to create list style 1 column shop but for my other question is for the attributes I cannot design their design on the product tab as a table style. so how can I do that?
Hello,
Add Product data element to your Content Template and set it to show the “List of Attributes”. It’s rather a list than a table, but if you’re familiar with CSS coding, you can easily add your custom style to it.
Let us know if you have further questions!
Hi, How we will add long description, Short Description, Additional information and Review tabs on content template single product design?
By Default WooCommerce template have these but when i make my own template there is no option for these things. if you send me screenshot that will be great.
Thanks
Hello,
Use Post Content for both descriptions and Post Comments for reviews form. You can simply import Content Templates from the desired demo, don’t forget to uncheck all other boxes, take a look at this screenshot: https://prnt.sc/trkk16
Let us know if you have further questions!
Phone icons in Impreza theme stop at iPhone 6. When will you be updating the phone icons?
Hello,
Thanks for the feedback! We’ll add updated images in one of the next updates.
Thanks! It appears my license has expired. Will I still get those updates?
Yes, all the updates are free and lifetime.
Let us know if you have further questions!
Is there a way to make a text logo show on mobile? It only show in header when the menu button link is clicked but want to show regardless,
Hello,
Are you referring to a vertical header? Please provide us with a relevant URL so we could take a look.
Thanks!
Does the new update include the Elementor page builder with this theme?
Hello,
Unfortunately, not. Please read the changelog for details: https://help.us-themes.com/impreza/changelog/
We recommend using supported WPBakery Page Builder to build your websites.
Let us know if you have further questions!
Hi .. what is the best multi language plugin that is compatible with thema
Hello,
At the moment only WPML plugin natively supported. So we recommend using WPML, see this: https://help.us-themes.com/impreza/translation/wpml/ We plan to implement Polylang support in future releases, if there is no rush, you can wait for the Polylang support.
Let us know if you have further questions!
Hi,
Is possible show the arrow in the Carrousel on mobile version?
http://srv258.teste.website/~dramariaclaudia/Thank you
Hello,
At the moment Carousel arrows supposed to be hidden under 900px to free some space on small screens. Use swipe to rotate carousel items.
Let us know if you have further questions!
Hi, a customer of my is using impreza. Looks very good so hereby my compliments. But although it looks great i have a question 
How do i add an underline to a (text)link? I can add it to a hover but I want it to be visible continuously and not with a hover. How can I do this?
Thanks!
Hello Steve,
Please provide us with a relevant URL so we could take a look.
Thanks!
Hi 
the url is www.voorbijdestress.nl
Append the next code to Theme Options > Custom Code > Custom CSS:
.links_underline h1 a,
.links_underline h2 a,
.links_underline h3 a,
.links_underline h4 a,
.links_underline h5 a,
.links_underline h6 a,
.links_underline p a:not(.w-btn),
.links_underline li a:not(.w-btn),
.links_underline .g-breadcrumbs a,
.links_underline #wp-calendar td a,
.links_underline .widget_tag_cloud a {
border-bottom-width: 1px;
border-bottom-style: solid;
border-bottom-color: initial;
}
Let us know if it works for you.
Great this works Thanks a lot
Using this theme as main theme in our multisite. Registration page has the “Get Your Own Site In Seconds…” text smashed into the top navigation header area. How do we fix this because after user signs up even the “Congratulations” text is smashed into the header navigation area. This text should be moved down.
/html/body/div1/header is where the problem is.
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide a relevant URL.
Thanks in advance!
Created Ticket
Thank you for the quick support!
Since i have buy the Impreza Theme, i dont can update the Theme because after the update my completly site is broken. The support have dont help me since i have buy the Impreza Theme. I can work less and less with the theme, more and more functions no longer work and it gets worse. Please tell me why I buy the theme when I can’t work with it and Envato doesn’t want to help me?
Hello,
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks!
Hello,
Sorry, we didn’t receive any reply from you yet, please send one via this contact form https://themeforest.net/user/upsolution#contact so we could find a solution for you.
Waiting to hear from you soon!
Nice theme. Can you add some basic post shortcodes such as Message/alert notice, buttons, dropcaps, styled checklist ?.
Hello,
Use WPBakery Page Builder elements, if the WPBakery Page Builder isn’t showing, you need to activate it first, see this: https://help.us-themes.com/impreza/plugins/vc/#how-to-enable-wpbakery-page-builder-for-the-portfolio-posts-products-and-page-blocks-
Let us know if you have further questions!
We cannot use them in posts. I don’t want to use VC shortcodes in post.
Hello,
You can simply enable WPBakery Page Builder, see this: https://help.us-themes.com/impreza/plugins/vc/#how-to-enable-wpbakery-page-builder-for-the-portfolio-posts-products-and-page-blocks-
Let us know if you have further questions!
You haven’t read my comment I guess. I don’t use WPbakery page builder. Don’t have a simple shortcodes in editor ?.
Hello,
Unfortunately, there is no other shortcode editor available. At the moment only WPBakery Page Builder supported.
Let us know if you have further questions!
thank you and I hope you include some basic shortcodes for post which will make posts looks cool. We need to buy 10 licenses for our clients and move them from Avada to your theme.
