45 comments found.
Hello, i’ve got the theme from elements.envato so got no purchase code. I’ve already opened a ticket https://support.themerex.net/ticket/43008 after purchasing SUPPORT @ 24USD theme won’t let me edit with elementor anymore. changing theme works fine with elementor. but pubzinne doesn’t. hope you can have a look ASAP.
thanks
Hello,
Thank you for getting in touch with us! Let our Tech support team have a closer look at your website settings. Your ticket has been updated. Please review it at https://support.themerex.net/ticket/43008
Regards.
Is there a photos gallery of some sort included with expendable photos, I’m not seeing any which is a must for a bar/restaurant
Hello,
Thank you for your interest in our theme!
The theme includes Elementor page builder that allows you to set up a gallery with expendable photos. Please review the screenshot – https://prnt.sc/12wzi7a
Regards.
My fonts are all messed up, changed the menu and the rest of the fonts all got changed for everything!! How do I get back to the original text for the entire website.
Solved it myself however still having trouble getting the signature font to work on the about page. Please respond,
Hi, Does the Pubzinne – Sports Bar WordPress Theme includes a custom type for products displayed on the menu page ?
Hello,
Thank you for your interest in our theme!
The list of dishes on the Menu page is created with Elementor. The theme does not have a separate custom post type for menu dishes. However, there is full Woocommerce compatibility. And if necessary, you will be able to display products on the page using the blogger.
Regards.
Hey, Can i use this theme in my https://totalsportek.me blog but i want to run live stream so is there any additional feature of live stream in theme?
Hello,
Thank you for contacting us!
To have this feature implemented additional plugin is required. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi every one , great template i recommanded this
it seems that theme.is not compatible with wordpress 5.6 anymore. when are you planning to update?
also elementor editor does not work with the theme.
Hello,
Thank you for contacting us!
The theme is compatible with WordPress 5.6. Just make sure that the following option is disabled in the Theme Panel – https://prnt.sc/vz19v2
Also, we recommend all our customers update all the bundled plugins directly in the Dashboard using Themerex Updater plugin. Please review the detailed instructions: http://pubzinne.axiomthemes.com/doc/#installation_theme_update
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.netHello,
Thank you for your interest in our theme!
Pubzinne is compatible with such plugins as Elementor, WooCommerce and the Events Calendar. You can create and customize pages effortlessly in a visual interface of the Elementor page builder, sell products online, and organize and manage events with ease.
Regards.
How do I change the logo? I’ve done it in theme options and customizer but none work.
Hello,
Thank you for choosing our theme!
Please take my apologies for the delayed reply, we do not work at weekends.
By default, the logo is uploaded in the header layout – you can either replace it there, or remove the demo logo – in this case, logo from Customize (Theme options) will be displayed.
In case you get any other questions, feel free to submit a ticket at https://themerex.net/support/ – our Support team will provide you with further assistance.
Regards.
A client of mine purchased this template, the theme editor is completely non-working. I end up coding everything with custom CSS
Hello,
Thank you for contacting us!
To investigate your issue additional information is required.
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
Hi. Pre sales question. I’d like to know if the demo import are included. I’ve looked for this feature at the description but i didn’t find it. Thanks in advance.
Hello,
Thank you for your interest in our theme!
Our template includes a simple One-click demo data import tool. It allows getting a precise copy of our demo website.
However, all the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We include only their blurred/watermarked versions in the demo data import.
But Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.
Regards.
I have already tried removing the page margins and the page is set to full width, but It is still not full width, requiring me to use stretch-using-js! This is not professional and I will not be adjusting my review.
Hello,
Thank you for contacting us!
We have tested changing the page width in Customize -> General. It works fine: https://prnt.sc/un23e9 Only for smaller screen resolutions responsive CSS should be modified.
Our Tech support team will be glad to help you with that. Just submit a support ticket at https://themerex.net/support/.
Regards.
Unfortunately I have spoken to customer support and followed the directions, it did not work. Can you answer a question for me? Why does the theme by default use “js-stretch” be default? This is not standard design practice. If you do not need to us js stretch, then why does the template have it active across the entire template?
Trevor,
Please note that Elementor allows you to choose whether you want to stretch section or not: http://prntscr.com/unkjgl As you can see on the demo, some sections are stretched.
We need to have a closer look at your website. Please specify the issues you have with stretching in the support ticket at https://themerex.net/support Our tech support team will be glad to assist you.
Thank you!
Hello Trevor,
In case the content is fullwidth and “Stretch Section” option is enabled, everything looks good, and the site loads without a problem. Please review the video:
https://www.awesomescreenshot.com/video/1206132?key=b74297019e2601897d0d513d239ab104If the issue persists on your side, could you please provide the details in the support ticket? Any screenshots would be greatly appreciated. The operator will certainly assist you.
Thank you!
As the theme authors, we keep to the Envato refund policy, you may check this link for more details – http://themeforest.net/page/customer_refund_policy
I am not in charge to solve refund questions. Please submit a refund request at https://themeforest.net/refund_requests/new. The manager in charge will get back to you.
Regards.
Just purchased the theme, but the child theme is not included, nor will it download from the the theme panel. Please let me know how to get the child theme.
Nice theme. Isn’t WPBakery included? Can’t find it.
Hello,
Thank you for contacting us!
WPBakery Page Builder is not included in the theme. The template is fully customizable with Elementor Page Builder. In case you have additional concerns, please feel free to submit a ticket at https://themerex.net/support/. Our Support team will be glad to assist you with any questions you have.
Regards.
Alright, I found it a bit misleading after reading “Layout Features: WPBakery Page Builder support – modify any page content easily & Customize Header and Footer Layouts in WPBakery Page Builder” on Pubzinne’s Key Features.
Hello,
We deeply apologize for the inconvenience caused. We have already removed the notice of WPBakery to avoid misunderstanding. In case you have any difficulties using Elementor, please contact Our Tech Support Department at https://themerex.net/support. They will certainly help you with theme customization.
Thank you!
This is a great Theme. Out of interest, what is the best building plugin to use for the theme? Thanks
Hello,
Thank you for contacting us!
The theme is fully customizable with Elementor Page Builder. You can easily combine all the blocks and elements of the template pages with the help of this plugin and create any layout you can imagine with this intuitive drag and drop builder. Elementor is included in the theme. You do not require to install it separately.
If there is a need, our Customization studio may help you with that.
To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Regards.
Hello,
Thank you for contacting us!
“A TASTE OF THE COUNTRYSIDE …” section displays custom services posts, these posts should be edited under Services tab – http://prntscr.com/tyaz37
“Upcoming events” section is also set to display custom posts which can be edited under Events tab – http://prntscr.com/tyazqz
Please note that paid customization offer is absolutely optional, there’s no need to pay extra if you want to make the changes by yourself.
Regards.
Thank You Christine,
When I go to click on the ‘Edit’ – https://prnt.sc/tyczgw
This happens – https://prnt.sc/tyd061
And not what you have shown which is the normal Wordpress edit??
What am I missing? Is there a button and something I need to tick for this to stop?
———
Separate, NEW question: I would like to take a section from Demo Page 4, and use it as a new block in Demo Page 1 (demo page 1 doesn’t have this specific block on the main front page).
I basically want to use some features of Demo 1, some of Demo 2, and so on and so on…
Is there a way to ‘Save’ a block from one demo, and install onto another page?
Thanks
Jack
Jack,
I would love to help you, but the Themeforest comments section is meant only for pre-sale and general questions. We are not able to provide detailed support assistance here.
Please create a support ticket at https://themerex.net/support/, and Our Team will gladly help and guide you.
Regards.
Hi, can the FIND A TABLE reservation request be sent to the pub owner – not to Open Table? Please advise. Thanks.
Hi,
Thank you for your interest in our theme!
Please take my apologies for delayed reply, we do not work at weekends.
The plugin we used for reservations (Five Star Restaurant Reservations, free version) doesn’t offer an option to send a request to the pub owner by clicking Fine a table button. If you want to make it work as a contact form, it’s better to use Contact form 7 plugin – in this case you can specify the e-mail address where the request will be sent.
Regards.
OK great thanks.
Are the demos full? No image placeholders etc? I need a what you see is what you get theme/demo.
Hello,
Thank you for your interest in our theme!
All clipart images included in this theme are copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately. (after importing demo data all images will have a watermark).
You can request the image IDs/references by contacting our support department at https://themerex.net/support/
Regards.
Pre-sales Question:
This look amazing! I am even more in love with the landing page itself! Do you offer the landing page as something for purchase. I would love to buy it.
Daniel
Hello Daniel,
Thank you for your interest in our theme!
I think we can figure something out for you, please submit a ticket into “Pre-sales questions” category at https://themerex.net/support/ Thank you
Regards.
Good luck!
Nice theme, very clean 
